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Hotel Soleil Terminus

4.0 of 5 2, Ave du Marechal Joffre, 11000 Carcassonne, France
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544 reviews from our community

Traveler rating
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    76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cannes, France
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel in the center of Carcassonne, on the bank of Canal Du Midi and short walk from Old City of Carcassonne. Grand foyer with small restaurant on the side. Great looking stairs leading to rooms upstairs. Somewhat dated splendor of by gone days but interesting nevertheless.

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Tunbridge wells
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 23, 2014

The hotel was built in 1913, and has all the trappings you might expect from the time, with the addition of a very handy lift. The main entrance hall was superb, and the rooms are as you'd expect, high ceilings, cornicing and so on. The bed we slept in probably also dated from 1913, and creaked loudly whenever either of... More 

Was this review helpful? Yes 1
Watertown, Massachusetts
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 11, 2014

This hotel turned 100 years old this year and seems to be resting on faded glory. Somebody classified it as 4 stars, but I don't know how. We expected more from this grand old dame. Our room was small and not very appealing. The bathroom hardly had any surfaces or hooks to put things down. We had to call a... More 

Was this review helpful? Yes 2
Brisbane
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 2, 2014

We stayed here for one night as part of a Top Deck Discover France tour. It was a lovely old hotel with boardgames in the reception area. The rooms were very spacious and beds quite comfy. We were in the first floor with a mic balcony overlooking the street. Breakfast selection was good.

Was this review helpful? Yes 1
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Chère Kate, Merci beaucoup d'avoir partagé votre expérience sur ce site et de nous recommander pour les futurs voyageurs. Nous... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 28, 2014

Booked with some trepidation having seen some poor reviews. Arrived early to a very warm welcome and was able to book in early. Wonderful foyer. Room was on the small side but clean and serviced daily. Overlooked the park at the front and possibly avoided the busier road. Breakfast very good. Location was excellent for us and the walk to... More 

Was this review helpful? Yes 2
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Anthony, Merci d'avoir choisi le Terminus à Carcassonne et de partager votre expérience sur TripAdvisor. Votre ressenti est très... More 

North Yorkshire
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 23, 2014

Booked this last minute as needed access to the station, would not normally book anywhere near a railway station but this hotel was a delight, a little shabby in parts but adds to the character. Front views over the small park and canal, tasty and varied breakfast and very helpful staff, had a problem with a locked safe and door... More 

Was this review helpful? Yes 1
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Botis, Merci de nous avoir fait confiance pour vos vacances à Carcassonne. Votre commentaire est très sympathique et c'est... More 

High Wycombe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 20, 2014

Overpriced for what is on offer. Coffee machine but no spoons or milk. Whilst it has a pool and jacuzzi, access to it was very convoluted, pool small, decor tatty and the spa was cold. Bed was fine and bedding was clean. Sadly just fell short of the mark of what it could and should be.

Was this review helpful? Yes 2
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de vos remarques concernant notre établissement. Nous... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

I've read the reviews on here and have to say for our part the hotel matched expectations. We booked for one night and were instructed not to arrive prior to 5pm and factored our travelling in accordingly so when we arrived we did not have the long queues experienced by some others leaving feedback on here. We booked two rooms... More 

Was this review helpful? Yes 1
Vernon, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 10, 2014

The location could not be better. Steps from the train station and close to a number of shops and restaurants. However, this hotel has definitely seen better days and the service is very poor. 2 stars at best. We only stayed 1 night and here are some of the issues: 1) Check in line was 45 minutes long. Then we... More 

Was this review helpful? Yes 2
Carcasson
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

This hotel is a joke. Small dirty rooms, with old stuff in them, walls with hand arks all over them. I wish I never came to this town. staff are rude and not know what they are dong. It felt really uncomfortable to stay here. I would not stay here next time even if it was free. Just horrible.

Was this review helpful? Yes 2
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Additional Information about Hotel Soleil Terminus

Address: 2, Ave du Marechal Joffre, 11000 Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soleil Terminus 4*
Number of rooms: 108
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Also Known As:
Du Soleil Le Terminus Hotel
Hotel Style:
#8 Luxury Hotel in Carcassonne

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