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All 42 Carcassonne hotels

Hotel Soleil Terminus

4.0 of 5 Hotel   |   2, Ave du Marechal Joffre, 11000 Carcassonne, France
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Hotel Soleil Terminus
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48%
Ranked #33 of 42 Hotels in Carcassonne
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 weeks ago

Booked with some trepidation having seen some poor reviews. Arrived early to a very warm welcome and was able to book in early. Wonderful foyer. Room was on the small side but clean and serviced daily. Overlooked the park at the front and possibly avoided the busier road. Breakfast very good. Location was excellent for us and the walk to... More

Was this review helpful? Yes
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Anthony, Merci d'avoir choisi le Terminus à Carcassonne et de partager votre expérience sur TripAdvisor. Votre ressenti est très... More

North Yorkshire
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this last minute as needed access to the station, would not normally book anywhere near a railway station but this hotel was a delight, a little shabby in parts but adds to the character. Front views over the small park and canal, tasty and varied breakfast and very helpful staff, had a problem with a locked safe and door... More

Was this review helpful? Yes
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Botis, Merci de nous avoir fait confiance pour vos vacances à Carcassonne. Votre commentaire est très sympathique et c'est... More

High Wycombe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 20, 2014

Overpriced for what is on offer. Coffee machine but no spoons or milk. Whilst it has a pool and jacuzzi, access to it was very convoluted, pool small, decor tatty and the spa was cold. Bed was fine and bedding was clean. Sadly just fell short of the mark of what it could and should be.

Was this review helpful? Yes 1
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de vos remarques concernant notre établissement. Nous... More

Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

I've read the reviews on here and have to say for our part the hotel matched expectations. We booked for one night and were instructed not to arrive prior to 5pm and factored our travelling in accordingly so when we arrived we did not have the long queues experienced by some others leaving feedback on here. We booked two rooms... More

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Vernon, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 10, 2014

The location could not be better. Steps from the train station and close to a number of shops and restaurants. However, this hotel has definitely seen better days and the service is very poor. 2 stars at best. We only stayed 1 night and here are some of the issues: 1) Check in line was 45 minutes long. Then we... More

Was this review helpful? Yes 1
Carcasson
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

This hotel is a joke. Small dirty rooms, with old stuff in them, walls with hand arks all over them. I wish I never came to this town. staff are rude and not know what they are dong. It felt really uncomfortable to stay here. I would not stay here next time even if it was free. Just horrible.

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 7, 2014

We arrived at 4pm, and check in is at 3 pm and we still had to wait 30 minutes. Than we walked into the room, it's old and unkempt. The air-conditioning vents were full of dust and dirt, marks on the walls, dirt windows, and worst of all was the mould. The mould was on the floor, on the walls,... More

Was this review helpful? Yes 4
Europe
Top Contributor
53 reviews 53 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 6, 2014

It was an un-planned stop in Carcassonne. I knew another hotel nearby, but it was closed - So I found the Terminus. It was wonderful. I loved the decor, the stairs and the feeling of this lovely hotel. Staff at reception and in the bar were friendly and helpful. The lady in the bar - her service was great &... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 27, 2014

This hotel has an attractive entry way, relatively nice rooms, and a decent location, but..... 1. The a/c doesn't work at all. We may as well be sleeping outside in the 80 degree weather. 2. the pool closes at 7 pm, which is way too early given that you will spend most of the day in the old city. 3.... More

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 14, 2014

Brilliant location, and plenty of faded grandeur. Good value breakfast. A small €8.40 sting at the end as I was charged tourist tax on arrival. I foolishly didn't get a receipt - so the only rude member of staff we encountered (an older woman) insisted I pay again. Well, you live and learn (and you don't come back). Can't really... More

Was this review helpful? Yes 4
SAVSoleilVacances, Responsable relations clients at Hotel Soleil Terminus, responded to this review
Google Translation

Cher client, Nous nous excusons s'il y a eu une erreur en interne sur le paiement de la taxe de... More

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Additional Information about Hotel Soleil Terminus

Address: 2, Ave du Marechal Joffre, 11000 Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Soleil Terminus 4*
Number of rooms: 108
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Also Known As:
Du Soleil Le Terminus Hotel

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