Wow, was this a bad hotel experience. Check-in was a mess: we were assigned to the wrong room; then, once we straightened that out, hauled our bags up two flights of stairs, and arrived at our reassigned room, the keycard they'd given us didn't work. So we headed back downstairs and the clerk very grudgingly reprogrammed the key. When we... More

We took an extra day and went to Carcassone while in FrAnce. The Terminus Soleil is close to the train station, felt safe, had a bathtub, and it was air-conditioned, for a fair price. It certainly delivered for us. More

Old rooms, old furniture, no sound isolation between rooms, the worst breakfast room I have ever been, extremely small beds, I thought I would fell over when trying to move on the bed. The hotel pool and sauna is a joke. They ask you to get an access code by the reception to enter the pool which is open only... More

I stayed at this hotel as part of an organised tour. As others have mentioned it is a distance from the walled city, but is well located within the modern part of Carcassonne (and my room had a great view to the walled city itself). The grand entrance and high-stud ceilings lent character and grandness to the place, but travellers... More

Our stay was for only one night and whilst our room was not perfect it was comfortable and clean and the building, especially the staircase was to be admired. Although the fabric of the hotel had lost some of its original splendour we have only praise for the staff, particularly the manager. The manager helped us overcome a number of... More

We booked this hotel thinking it was a very short walk to the old city, but it is actually about a 25 minute walk. If you want to stay near the train station, then this is a location. The hotel is a bit rundown. It has a grand staircase, but that is about all. The room was clean but uncomfortable... More

Arrived at around lunchtime and told that could not check in until 5pm! However we could check in at any time after then. Luckily we only had hand baggage so took it with us to a local vineyard. Once checked in later that day we made our way up a pretty impressive double staircase to the room. Room was very... More

I stayed at Hotel Soleil du terminus with a friend over last weekend. We had booked two single rooms in advance. I was wary due to the poor reviews on this site. However I have to say our rooms were lovely, plenty of hot water, and room heating. There were a couple of times when room card failed to open... More

A very old fashioned hotel with a really cute and unusual style. I felt like I was in a movie and wished I was wearing a flapper dress! Gorgeous. The rooms were simple and clean, quite big, but not the most impressive feature of the hotel. The foyer was so grand and lovely with a huge sweeping staircase and leather... More