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All 42 Carcassonne hotels

BEST WESTERN Hotel le Donjon

4.0 of 5 Hotel   |   2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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Ranked #8 of 42 hotels in Carcassonne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Martin R Miami, Florida
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714 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Miami, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

When we arrived, we found that our credit cards wouldn't work, The manager got on the phone to the United States and helped us contact our bank, and amex- now we were okay, thanks to him. Also, our son was leaving the country and we had not been able to contact him. Giles, the night auditor, emailed him from his... More

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Silver Spring, Maryland
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Just terrible. We were informed by a typed note AFTER we checked in that there would be loud noise and music under our room late into the evening? Unfortunately we didnt specify that we didn't want the annex and wereit in the ramparts. Just awful location and rooms. Not much we could do about it at that point but why... More

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Alvechurch, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were warmly welcomed to this hotel with our two small dogs. The character hotel is located within the walls of the citadel and is charming. We did not use its restaurant for dinner, but the breakfast was very good. This was much better than we expected from a Best Western Hotel!

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Mount Isa, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Perfect position and excellent staff. We did not attend the restaurant so cannot comment however everything we experienced was spot on.! Carcassone was excellent. The parking provided for free by the hotel was really good with the free transport service that the run

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Konigswinter, Germany
Top Contributor
65 reviews 65 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: ======= Hard to impossible to top. It is right in the middle of the Cité, the old city, which is surrounded by that double ring if medieval walls. This is the reason people come here and your right in the middle of it. Absolutely fabulous. If you want to get the whole city in a single photo, you have... More

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Surfers Paradise, Australia
Top Contributor
69 reviews 69 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After arriving at the fortified castle we made our way to the 'Parking for Hotel Guests' and were instantly shuttled into the fortified city and checked in. The hotel is popular, so don't expect to check in before 3:30pm. Our room was large, with a beautiful bathroom and good amenities. The breakfast spread is excellent, and have to take it... More

Was this review helpful? Yes 1
Newcastle upon Tyne
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights, and wanted to be in the City walls so this was one of very few options. We arrived by car and were transferred in te smalest bus ever - great fun and the driver was very friendly. Upon arrival at the hotel we were a litle disappointed to find out we weren't actually in the... More

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Cheshire UK
Top Contributor
88 reviews 88 reviews
54 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the very start - great welcome after parking the car and being picked up for the very short trip to the hotel; all very efficient and smooth. Reception was very helpful and our room was lovely - in the main building. Large and well decorated and just lovely. The hotel is very old and atmospheric - just a lovely... More

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Tours, France
Top Contributor
65 reviews 65 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was such a wonderful experience to stay within the city walls and enjoy the view of towers and cobbled streets from the bedroom window. We stayed in a suite located in the main building "Le Donjon" (the hotel is separated into 3 different buildings). The room was beautifully decorated in a perfect mix of old and new and was... More

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Additional Information about BEST WESTERN Hotel le Donjon

Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#4 Romantic Hotel in Carcassonne #5 Luxury Hotel in Carcassonne
Hotel Class
Official Description (provided by the hotel)
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 
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