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All 41 Carcassonne hotels

BEST WESTERN Hotel le Donjon

4.0 of 5 Hotel   |   2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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Ranked #5 of 41 hotels in Carcassonne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
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684 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Top Contributor
60 reviews 60 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The desk clerk was very helpful as we were checking in, and she provided some good options for dinner (critical as we were visiting during the low season and many were closed). The hotel was very nice--great atmosphere and architecture in the public rooms, and our private rooms were very luxurious as well. Breakfast the next morning was delicious as... More

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Pasadena, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and location are terrific. Do not attempt to dine at the affiliated restaurant unless you are a French national. Tourists come second in service and food quality. There are many fine restaurant choices in La Cite; Restaurant Le Donjon just is not one of them.

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vancouver, b.c.
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed one night and put in the coordinates given on the hotel's website for the hotel guest parking lot. The GPS took us directly there and the hotel driver arrived within minutes to pick us up. As I recently injured my knee and was trying to minimize walking, I requested to stay in the main building (apparently there are... More

Was this review helpful? Yes 2
Canterbury, United Kingdom
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 6, 2014

A hotel in the middle of Carcassonne will always give some problems of logistics, but Le Donjon copes well and has many compensations. Friendly and efficient staff, very good breakfast.The restaurant in an adjoining building was more than competent. A remarkably large walled garden for so crowded a city, with a large walled car park 3 minutes away. One has... More

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Yokohama, Japan
Top Contributor
134 reviews 134 reviews
30 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed February 24, 2014

1:No Sunday dinner service at hotel restaurant,but OK Monday breakfast. 2:Hotel introduces a near restaurant "Le Four St.Louis" which is 3-5min. walk from hotel,just reverse side of hotel entrance is opening only one among several restaurants in the chateau. 3:From the staion of Carcassonne it takes for 10 min by taxi (18.50 euro). Taxi area is apart from staion front,though... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2014

Caught the shuttle bus from right outside the airport which took us to just outside le Cite. Bus driver was helpful and friendly and asked all the passengers which hotel they were starying at so he knew where to take them. We walked to the hotel through the Cite - which with a suitcase and hand luggage was a bit... More

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Portsmouth, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 21, 2014

Took daughter for a special trip to Carcassonne in May 2013. Really wanted to stay in the Hotel de la Cite but it was fully booked. Le Donjon was an excellent second best. In the Old Town, with good service and nice enough rooms. We both loved Carcassonne and found plenty to do and some fabulous restaurants within the walls... More

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Cabrerets, France
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 5, 2014

I stayed here recently for one night with my daughter. We shared a twin room which was very comfortable, it overlooked a nice courtyard garden. The staff were friendly and efficient. It was mid winter and rainy, so very quiet, when we went for breakfast we were the only ones there! There is free parking for the hotel just a... More

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Eugene, Oregon
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 26, 2014

In May 2013 we stayed for two days in the beautiful walled city of Carcassonne, France. We had secured a beautiful room in the center of the walled city of Carcassonne in what I believe was the best hotel in the town. It is architecturally fitting to the old city with an interior garden and lovely decorations and art. The... More

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Top Contributor
63 reviews 63 reviews
35 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 14, 2014

We were told the best way to live the medieval city was to stay within the walls. Little did we know, that the saturday night was so busy, that the recycling truck passes right thru the street in front of our room at 6 am and that the hotel was made of 2 different buildings one being a block or... More

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Additional Information about BEST WESTERN Hotel le Donjon

Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western
Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Luxury Hotel in Carcassonne
#5 Romantic Hotel in Carcassonne
#9 Family Hotel in Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
Official Description (provided by the hotel):
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 
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