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All 42 Carcassonne hotels

BEST WESTERN Hotel le Donjon

4.0 of 5 Hotel   |   2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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84%
Ranked #6 of 42 hotels in Carcassonne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
83kamilla Royken, Norway
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744 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Royken, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed at Le Donjon for 3 days in the end of August. I liked the hotel a lot! The location in itself takes 5 stars already. In the middle of the old town Carcassonne, the sight of which will take your breath away when you see it. :-) The hotel has comfortable rooms, good beds, very big bathrooms... More

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Jakarta, Indonesia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you visit la cite in carcassone, try this hotel. Location at the center of la cite, lobby area is very warm and cozy, bed room is well maintained, breakfast is good. Don't forget to try cassoulet,local dish made of beans,pork sausage and duck at restaurant next door.

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Chepstow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice rooms overlooking the city. A lift for disabled visitors. Old world charm. Very friendly staff. Central to the city and within walking distance of excellent restaurants for your "cassoulet" experience.

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BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, We thank you for your kind comments . We hope to welcome you again in the medieval town. Kind regards elise M. More

england
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are visiting Carcassonne I would really recommend that you stay overnight to fully appreciate this wonderful Medieval City. This hotel fits the bill. We stayed in the annexe which was absolutely fine. We didn't have breakfast as we preferred to eat in the city. The room we had was large with a wonderful bathroom. Really suited our needs... More

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BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, Many thanks for your nice comments. Kind regards elise M. More

Newcastle, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent location in the centre of the old city fortress - traditional decor - quite rooms - not hard bedding as most hotels are. Make sure you get a hotel parking pass on arrival and ask for the mobile transport to the hotel in the fortress from the parking area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Madam, We thank you for taking the time to write us regarding your stay in our hotel. We hope to have the pleasure to welcome you soon . Kind regards elise More

Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Le Donjon is ideally situated inside the mediaeval walled city - a superb location. Carcassonne is hugely popular & can be busy, busy, busy - but this quality hotel offers a welcoming refuge from the hurly-burly outside. It is well appointed, quiet, & clean, with friendly staff & a good breakfast. Standard Rooms are as described, not massive but totally... More

Was this review helpful? Yes 1
BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, We thank you for your nice comments and hope to welcome you again in our hotel. Kind regards. Elise M. More

Sydney, Australia
Top Contributor
76 reviews 76 reviews
74 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To step outside and be a 2 minute walk to the castle - we couldn't ask for more! The hotel is very well furnished with comfortable beds and spacious rooms. The toilet is in a different room from the bathroom which is a bonus :) Most of the staff were extremely helpful and friendly. There was one rude staff member... More

Was this review helpful? Yes 3
BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, We thank you for your stay , for your nice comments.....See you soon in our hotel ....Kind regards. Elise M. More

Tampa, Florida
Top Contributor
129 reviews 129 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved everything about this hotel. Since this is a walled city, you park outside the wall, and a porter picks you up in a small van. The hotel location is perfect. Our room was one of our best on our 2-week trip through France. It was larger than expected and the bathroom worked for our American standards. The staff... More

Was this review helpful? Yes 1
BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, We thank you for your nice comments and hope to welcome you soon in Carcassonne. Kind regards elise More

Manly, Australia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second visit to this Hotel and once again I found nothing at fault. It's a lovely experience to stay within the walls in this lovely hotel. Our stay coincided with the Tour de France so therefore the cite was very busy. However, the glory of staying here was once the day travellers left it was quite and... More

Was this review helpful? Yes
BW_hotel_donjon, Guest Relations Manager at BEST WESTERN Hotel le Donjon, responded to this review

Dear Sirs, All the staff thank you for your nice comments.....We hope to welcome you again in our hotel . Kind regards Elise M. More

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Additional Information about BEST WESTERN Hotel le Donjon

Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#4 Romantic Hotel in Carcassonne #4 Luxury Hotel in Carcassonne
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Official Description (provided by the hotel)
3 star hotel in the heart of the medieval citadel of Carcassonne. ... more   less 
Number of rooms
62

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