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BEST WESTERN Hotel le Donjon

4.0 of 5 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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Certificate of Excellence 2014
BEST WESTERN Hotel le Donjon
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817 reviews from our community

Traveler rating
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    101
    29
    15
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127
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel in early January so it was the off season and many shops were closed but not all. I really enjoyed my stay on all counts. We arrived by taxi from the rail station and took the hotel bus into the hotel area. Fantastic sight to see the medieval ramparts; we were assigned... More 

Was this review helpful? Yes 1
London
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was great and perfect! We were told that it was due to be a very quiet night but it seemed like everyone decided to book last minute so very short staffed, however that didn't change the service and the staff were very polite and couldn't do enough for you We had a great room with a small terrace which... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Top Contributor
113 reviews 113 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have always wanted to go to Carcassone and obviously the only place to stay is within the ramparts so this hotel was perfect. Our room had good views of the square and was very quiet. We thought breakfast was very good with a good choice and the best croissants we had during our two week holiday in the South of... More 

Was this review helpful? Yes 1
Helsinki
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent here two nights at Christmas time. The hotel is clean, in good chape and cosy. Service is good. The atmosphere is nice. We had room 20 with a small inside court teases with a table and two chairs. The place was peaceful and and the bed confortable. One must leave the car on the private parking outside the... More 

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Johannesburg, South Africa
Top Contributor
108 reviews 108 reviews
36 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Want something different - then this is the hotel for you. Built in a medieval castle/village, this hotel offers nice sized rooms and bathrooms with free wifi. Tea/ coffee facility also offered in rooms. Staff are extremely polite and helpful and go out of their way to assist you. Dinner/breakfast - very nice. They even have a cat which was... More 

Was this review helpful? Yes 2
North East England, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 7, 2014

We loved staying here on our first - but not last - visit to beautiful Carcassone. The hotel is in an excellent location and is one of very few inside the city walls/ ramparts. A ten minute taxi ride from the airport, we were met at the taxi drop off point by a member of staff in a little van/... More 

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Danbury, Connecticut
Top Contributor
51 reviews 51 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 5, 2014

We were given the garden room that have outside tables and chairs. the rooms were comfortable and quiet but it was raining most of the time and you have to go out of the building to get to the room. The free wi-fi works all over the hotel. The staff was pleasant and breakfast (you have to pay) was very... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2014

We stayed in the Maison du Donjon (which is the main) part of the hotel and would definitely recommend it for it's stone work and olde worlde atmosphere. The breakfast room was on the floor below us making it very convenient. Visitors to the old town could see all it's attractions (castle, cathedral, walk around the walls and interesting shops)... More 

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Shawnee, Kansas
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 18, 2014

When we made out our route, it had to include Carcassone. If it included Carcassone, then I HAD to stay within the ramparts! Best Western fit best! A bit overpriced if anywhere else, but to be within the ramparts of this fantastic place is a splurge you won't regret. There are three parts to this property, I can only comment... More 

Was this review helpful? Yes 1
Essex
Top Contributor
218 reviews 218 reviews
45 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed November 15, 2014

Some hotels in large chains are forgotten as soon as you leave them. Once inside the room you could be anywhere in the world. This is a hotel I will remember for all the good reasons for a long time. The rooms were not the largest and the furniture not the most comfy, but this did not detract from the... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Hotel le Donjon

Address: 2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel le Donjon 4*
Number of rooms: 62
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Also Known As:
Best Western Hotel Carcassonne
Best Western Carcassonne
Carcassonne Best Western
Hotel Style:
#4 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne

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