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Mercure Carcassonne Porte de la Cite

4.0 of 5 18 rue Camille Saint-Saens, 11000 Carcassonne, France
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851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Umea, Sweden
Top Contributor
121 reviews 121 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is ideally located, next to the walled city in Carcassonne. Although, it's a bit difficult to get there from the train station in the evenings, since there are no buses. It's not a big hotel, 80 rooms, but there is a swimming pool in the garden which is open during the summer. Before visiting the hotel, we felt... More 

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Akron, Ohio
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

No question, the location is the best. We saw the fortress from our small window, walked to it in a few minutes. Parking is convenient and free. Internet is free and good. The breakfast that was included in our price was varied and plentiful. But the standard room is small. With two suitcases and two carry ons, it was crowded.... More 

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Catalunya
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, nice facilities. Quite small rooms. Parking lot a bit too small to fit all the hosted people cars. Correct staff except a rude lady in the restaurant. Overall not bad, but we would probably try somewhere else should we visit Carcassonne again.

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Pershore, United Kingdom
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel whilst not luxury ticks all the boxes-clean comfortable in a good location near the old city and reasonably priced. We arrived 25th December needing to eat but concerned at previous reviewers comments ; what a lovely surprise to find that the 3 course meal we had was unfailingly excellent-so good indeed that on a further wet and windy... More 

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Beverley, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here in very late November and chose this hotel as it seemed close by the medieval city. It is, and it was a good choice. We found it easily, parked at the hotel for free, and the staff were very welcoming and helpful. The room was small, but just fine for a city break, we don't want to... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

My daughter and I spent a weekend at the Mercure Carcassonne and found it to be everything I would expect of a Mercure hotel - clean and efficient. Our twin room was quiet and spacious - we were upgraded, a lovely treat - with excellent bathroom facilities. Staff in the bar and restaurant were friendly and professional and went out... More 

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Cranleigh, United Kingdom
Top Contributor
59 reviews 59 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 20, 2014

A comfortable hotel with good parking well placed for a visit to Carcassonne. We had a quiet double room on the first floor overlooking the City. The room was spotlessly clear and well equipped with bath, shower and a separate toilet. It appeared to have been refurbished within the last couple of years and was in excellent order. Dinner in... More 

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Sacramento, California
Top Contributor
61 reviews 61 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 16, 2014

Walking distance from the old city, modern clean rooms, but small. Big plus for us as fraidy cat american drivers, was easy access and free parking. As others have noted, staff gets the job done, but not very friendly. Not cheap, but reasonable. We ate out. Great Cassolet at Le Plo in old city.

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Belfast, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2014

Booked a standard twin bedded room in this smart clean and comfortable hotel. The ladies on reception were very efficient but the odd smile would be much appreciated. Perhaps it is just the French reserve! I firmly believe breakfast should be included in the price of an overnight stay and was a little dismayed to discover how expensive the breakfast... More 

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Nice, France
Top Contributor
112 reviews 112 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 29, 2014

We stayed at this hotel for three days. The room was spacious and in good condition. The breakfast was nice, but dishes were empty from time to time. The staff seemed to be encouraged to SMILE. Somebody from the staff tried to have the guest seated as she wanted for breakfast which was not appreciated. From time to time the... More 

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Additional Information about Mercure Carcassonne Porte de la Cite

Address: 18 rue Camille Saint-Saens, 11000 Carcassonne, France
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Carcassonne Porte de la Cite 4*
Number of rooms: 80
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Also Known As:
Mercure Carcassonne Porte De La Cite Hotel Carcassonne
Hotel Style:
#2 Family Hotel in Carcassonne
#6 Luxury Hotel in Carcassonne
#8 Romantic Hotel in Carcassonne

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