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All 41 Carcassonne hotels

Mercure Carcassonne Porte de la Cite

4.0 of 5 Hotel   |   18 rue Camille Saint-Saens, 11000 Carcassonne, France
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80%
Ranked #9 of 41 hotels in Carcassonne
Certificate of Excellence 2013
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687 people have reviewed this hotel

Traveler rating
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    97
    38
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
teford
Top Contributor
80 reviews 80 reviews
24 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Breakfast choice is superb they cater for various cultures, sliced meet, hot breakfast, Danish, pastries. Room small but clean, bed a little uncomfortable, but location location, location. its a 5 minute walk from La Cite, low season I would say its a must as the prices are low, high season, there are better hotels for the money.

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Manchester, UK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wife and I decided to visit the location used in a series of Kate Mosse books - Carcassonne. The hotel was well situated to explore the old "Cite" being just a few minutes walk outside the walls. Our room (a standard one) could be well described as compact and bijou. I'm used to larger rooms but were there to explore... More

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AlainGM, Directeur général at Mercure Carcassonne Porte de la Cite, responded to this review

Dear sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services wo provide for you fully meet your expectations; Yours sincerely. Alain Daurtieu. More

Barcelona, Spain
Contributor
17 reviews 17 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 9, 2014

Very convenient for visiting La Cite de Carcassone, which is only a 2-3 minute walk away. Nice view of the outside walls of La Cite from my room. We booked a room type called "Privilege", which had a decent size, and everything was clean and well maintained. Breakfast was well appointed. Although the selection of foods was not very large,... More

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London
Top Contributor
58 reviews 58 reviews
56 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 30, 2014

Just returned from a 3 night break to Carcassonne, overall I was impressed with this hotel as there are lost of positives but some of these also had (minor) negatives as well. Location-Perfect, couldn't have been better for visiting Carcassonne. Rooms- Nice but very small and absolutely awful carpets!! ( design and stains), TV not working. Bed- Comfortable but very... More

Was this review helpful? Yes 3
Chippenham, United Kingdom
Top Contributor
84 reviews 84 reviews
45 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed January 18, 2014

We walked off the street and picked the Mercure as it was a chain we knew. And overall we are glad we did. The very friendly man behind the reception offerred us an upgrade at the same price as the standard room plus free breakfast. So I am not sure if they were very quiet or we were lucky but... More

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Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 8, 2014

Everything was right on, from staff to location, free parking and walking distance to old town. the only negative was the room size....really small for even an average person to move around with a small carry on. pillows need to be reviewed as well, first night could not sleep.

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Melbourne, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 28, 2013

We stayed for 5 nights in Dec 2013. The location was excellent for exploring the castle and only about a 10 min walk to the city. The staff could all speak englush and were extremely helpful and friendly. The breakfast was great as was the setting. Free Parking a bonus. The only negative would be the room was on the... More

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Bet Haemek - Israel
Top Contributor
90 reviews 90 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 14, 2013

Very friendly staf'; nice hotel; 10 minute walk from the old town and good food. All you can expect from one of the best Mercure hotels I stayed in. Breakfast was overwhelming and also dinner was interesting with a new trend nebue (slads to choose from etc). This is a tourist destination but you really feel home at this hotel!

Review collected in partnership with Accorhotels.com

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Additional Information about Mercure Carcassonne Porte de la Cite

Also Known As:
Mercure Carcassonne Porte De La Cite Hotel
Mercure Carcassonne Porte De La Cite Hotel Carcassonne
Mercure Carcassonne
Address: 18 rue Camille Saint-Saens, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Carcassonne
#3 Business Hotel in Carcassonne
#6 Luxury Hotel in Carcassonne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Carcassonne Porte de la Cite 4*
Official Description (provided by the hotel):
5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 56 rooms (including6 smoking rooms) and 3 meeting rooms. Free private secure car park. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. Swimming pool closed for the 2008 season. ... more   less 
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