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All 43 Carcassonne hotels »

Mercure Carcassonne Porte de la Cite

4.0 of 5
18 rue Camille Saint-Saens, 11000, France
Hotel amenities
Mercure Carcassonne Porte de la Cite
Ranked #5 of 43 hotels in Carcassonne
4.0 of 5 stars 341 Reviews
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341 reviews from our community

What travelers say about this hotel
  • Medieval city(6)
  • Friendly staff(5)
  • FREE parking(5)
  • Short walk(4)
  • Very comfortable(4)
  • Great value(4)
  • Privilege room(3)
  • Pool area(3)
  • Old city(3)
  • Old town(3)
Traveler rating
    112
    164
    47
    15
    3
Only show reviews for Family (75) | Couples (181) | Business (16)
Date Rating
Toulouse, France
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

Make the most of the restaurant, it is excellent every night and better than anything nearby. Highly serviceable hotel with pretty gardens, nice pool, La Cite, the ring-road and airport, lovely twilight walks...

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See 4 more reviews by Sheri L for Carcassonne
Menlo Park, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW

My wife and I spent one night, passing through, and enjoyed the convenient parking and a great location just 5 minutes from the medieval city. Hotel is hard to find if you approach from the "other" direction--the one not anticipated by the sign-placers but specified by our GPS. Breakfast food quality was good; service was disorganized and seating was cramped.... More

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Perth
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW

While the rooms were small they were basic and neat. The hotel was ideally located near the old town and castle. The dinner and breakfast were basic but satisfactory.

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Scottsdale, Arizona
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed May 20, 2012

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brisbane
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

Costs 12 euro in Cab from Train Station. Shuttle Bus from Airport will drop you at the top of the road (road to narrow to drive bus down), 6-7 mins walk. Once you there, Medievel City and fortress and castle are five mins walk at end of road. Buffet Breakfast Continental with good selection. Very helpful staff most of whom... More

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See 2 more reviews by gouldian for Carcassonne
worcester england
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

We stayed 5 nights April 2012 as part of a well-organised tour by Newmarket holidays. It was the most expensive hotel they offered and the only one which served an evening meal, important for us as senior citizens reluctant to walk unknown distances in the evening in search of well-reviewed restaurants. . We did not have high expectations of the... More

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Midlands
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 3, 2012

We stayed for three nights with a group of 37 others. Whilst the hotel is very convenient for visiting the old city of Carcassonne and was very clean and tidy, there were insufficient staff in the dining room. One person to serve all 38 left a lot to be deired. On three occasions I had to visit reception to ask... More

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Derby. East Midlands
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 3, 2012

We were really disappointed with this hotel. It had a very corporate feel and unlike other reviewers we didn't find the staff particularly friendly. The food was very poor - we were served a cassoulet that was dreadful and other meals were average at best. There was no safe or fridge in the (very small) room and the air conditioning... More

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Portugal
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 29, 2012

Wake up looking to Carcassone Old city walls, private parking, reasonable breakfast and free wifi. Recomended

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Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 27, 2012

We enjoyed our stay. The room was fine and the breakfast was great....lots of choice and good quality. The one disappointment was the one evening meal that we had in the restaurant.......my wife's piece of fish was tiny and dried up and the rice was uncooked, although, after complaining, we were not charged for it. We would definitiely stay if... More

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Additional Information about Mercure Carcassonne Porte de la Cite

  • Mercure Carcassonne
Address: 18 rue Camille Saint-Saens, 11000, France
Price Range: PLN: $$

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