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Mercure Carcassonne Porte de la Cite

18 rue Camille Saint-Saens, 11000 Carcassonne, France
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Mercure Carcassonne Porte de la Cite
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Mercure Carcassonne Porte de la Cite
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877 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we told people about traveling to Carcassonne, many have not even heard of this city. We are glad we came and stayed at Mercure. Location is great, a mere few minutes walk to the fortress and castle and heaps of eateries. Check-in was seamless. A surprising find was the good English spoken by the staff. Staff are ready and... More 

Was this review helpful? Yes 1
Bath, United Kingdom
Top Contributor
74 reviews 74 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 20, 2015

Quiet location a few minutes walk to the old city. Easy to find with good parking. Room very clean, reasonable size with tea-making facilities, wifi and good shower. The receptionists were friendly and spoke English. The restaurant was very good with excellent service. Good choice on the menu with English translations although the board showing the day's special choices was... More 

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Brisbane, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2015

Having not stayed at a Mecure before we were pleasantly surprised with the quality of food served at both dinner and breakfast. Had read other reviews with similar experiences but so far in our 2 weeks driving across France we had yet to find a reasonably priced hotel with good food. Mecure's breakfast was outstanding, both in quality, variety and... More 

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Umea, Sweden
Top Contributor
121 reviews 121 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 10, 2015

The hotel is ideally located, next to the walled city in Carcassonne. Although, it's a bit difficult to get there from the train station in the evenings, since there are no buses. It's not a big hotel, 80 rooms, but there is a swimming pool in the garden which is open during the summer. Before visiting the hotel, we felt... More 

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Akron, Ohio
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

No question, the location is the best. We saw the fortress from our small window, walked to it in a few minutes. Parking is convenient and free. Internet is free and good. The breakfast that was included in our price was varied and plentiful. But the standard room is small. With two suitcases and two carry ons, it was crowded.... More 

Was this review helpful? Yes 1
Catalunya
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 5, 2015

Good location, nice facilities. Quite small rooms. Parking lot a bit too small to fit all the hosted people cars. Correct staff except a rude lady in the restaurant. Overall not bad, but we would probably try somewhere else should we visit Carcassonne again.

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Pershore, United Kingdom
Top Contributor
53 reviews 53 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 2, 2015

This hotel whilst not luxury ticks all the boxes-clean comfortable in a good location near the old city and reasonably priced. We arrived 25th December needing to eat but concerned at previous reviewers comments ; what a lovely surprise to find that the 3 course meal we had was unfailingly excellent-so good indeed that on a further wet and windy... More 

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Beverley, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here in very late November and chose this hotel as it seemed close by the medieval city. It is, and it was a good choice. We found it easily, parked at the hotel for free, and the staff were very welcoming and helpful. The room was small, but just fine for a city break, we don't want to... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

My daughter and I spent a weekend at the Mercure Carcassonne and found it to be everything I would expect of a Mercure hotel - clean and efficient. Our twin room was quiet and spacious - we were upgraded, a lovely treat - with excellent bathroom facilities. Staff in the bar and restaurant were friendly and professional and went out... More 

Was this review helpful? Yes 1
Cranleigh, United Kingdom
Top Contributor
59 reviews 59 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 20, 2014

A comfortable hotel with good parking well placed for a visit to Carcassonne. We had a quiet double room on the first floor overlooking the City. The room was spotlessly clear and well equipped with bath, shower and a separate toilet. It appeared to have been refurbished within the last couple of years and was in excellent order. Dinner in... More 

Was this review helpful? Yes 2
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