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Hotel de la Cite Carcassonne - MGallery Collection

Certificate of Excellence
Place Auguste-Pierre Pont, 11000 Carcassonne, France
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Hotel de la Cite Carcassonne - MGallery Collection
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Hotel de la Cite Carcassonne - MGallery Collection
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944 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxfordshire
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As a surprise my husband planned a trip to France, stopping off to watch the fireworks around the ramparts of Carcarssonne, we had two nights at the hotel which was amazing, we had our own terrace, overlooking the church, with the terrace restaurant, eight steps away, everyone was so kind and helpful, I was on crutches, having had a knee... More 

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Vancouver
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of four spent two nights at this hotel. It is pricey but it isn't every day you get a chance to stay in a medieval city. One big benefit is that being in the city makes it easy to enjoy it before and after the hordes of day tourists visit. Instead, we took a break to go swimming... More 

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Johannesburg, South Africa
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Parking was easy and we walked to the hotel. Our suitcases were collected by a shuttle. Reception was always a mission as it was tucked away in a recess and therefore too small to cope nicely. Some of the staff were clueless. The rooms were spacious, the bed was comfortable and tea,coffee and kettle available. I requested and got a... More 

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Romsey, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Photographs and the fascia of the Hotel de la Cite Carcassonne only hint at the joys which lie within. A gracious and quite delightful hotel for a long or short stay, with a warm welcome from every member of staff. Impeccable service and attention to detail; superb views; Michelin-star food; and an excellent pool, enhanced with some wonderful music emanating... More 

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Greenville, Delaware
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hotel de la Cite Carcassonne deserves a thorough review & I can only offer my experience & insight. You get to Carcassonne & park your car & the hotel sends a valet in a van to pick you up (after escorting you & your car to the hotel's secure lot if that is your preference & it was ours).... More 

Was this review helpful? Yes 3
Covington, Louisiana
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our experience at this hotel could not have been better! The hotel is absolutely charming, well run, and the outside is beautiful. The restaurant is phenomenal! You MUST eat there for dinner! The staff is excellent and are always concerned about meeting your needs. Special thanks to Jean Pierre, Gaetan, and Mikel for making our trip so personable! I have... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there with my family, the room we had was a bit remote from the lobby,but was decorated beautifully. But the best part of the hotel was not room but it's veranda , the view over looking the magical carcassonne was breathtaking . The breakfast was great!

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Hertfordshire, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights in this amazing hotel. It is a great location and perfect for exploring the Cite later in the day when the crowds have gone home. The room we stayed in was a junior suite. It was large , retained the original features and yet had all modern conveniences as well. The Hotel itself is lovely... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely the best hotel in town – you get what you pay for. We had a great room overlooking part of the rampart walls and the city of Carcassonne with a tiny balcony as well. I had visited Carcassonne before on a day trip and decided then that I wanted to stay here for a night and it met all... More 

Was this review helpful? Yes 1
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