We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Carcassonne hotels

Hotel de la Cite

5.0 of 5 Hotel   |   Place Auguste-Pierre Pont, 11000 Carcassonne, France
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Hotel de la Cite to your Saves list
Hotel de la Cite
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #2 of 41 hotels in Carcassonne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
777alsh Brisbane, Australia
Write a Review

582 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On recommendation of friends we stayed one night - originally booked two nights but train timetables meant we had to alter our booking. My email to make this adjustment was promptly answered and perfectly understood. We were amazed when the taxi from the train station was met by another small car from the hotel at the castle wall and we... More

Was this review helpful? Yes 3
Hastings, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is realy lovely and the staff were incredibly helpful at all times. This was good old fashioned five star service. The location is perfect and the garden is a little oasis. Carcassonne itself is thronged with tourists and school trips during the day so it can be nice to have a place to escape to. Beds wonderful, shower... More

Was this review helpful? Yes 2
Top Contributor
59 reviews 59 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Like many people, I've wanted to visit Carcassonne since reading Kate Mosse's books. The opportunity arose when we were invited to stay with friends in Ceret. We flew into Carcassonne. A bit of a detour, I know, but well worth it. The drive south through Limoux and onwards cross country to Ceret was unforgettable, especially the detour to Chateau Perypeteuse.... More

Was this review helpful? Yes 2
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent 2 very cossetted nights here - and although I was a bit cynical about Carcassonne itself being an over-restored tourist trap, we left impressed, Very pleased we paid the extra for the upgraded "garden" room - looking out across the garden, then across the walls and battlements on the first fine day of the year. The ambience is... More

Was this review helpful? Yes
Boulogne sur Gesse, France
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Just back from an overnight stay, fantastic. Beautiful garden room, spacious bathroom, all you could ask for. A superb location as you get to appreciate the cite without the crowds. Breakfast was a feast of fruit, cheese, preserves, bread along with eggs and crispy bacon. The staff were very pleasant and helpful. We loved the journey from the car park... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2014

This hotel is in the most amazing location. The rooms were fabulous - you can even take a bath while gazing out over the wall. Carcassone itself is a fantastic destination - like stepping into a scene from 'Game of Thrones'. Absolutely loved our stay.

Was this review helpful? Yes 5
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

I rarely result to superlatives in feedback, but in this case they are all true. We had a truly memorable stay, mainly due to the superb staff and stunning accommodation. The reception staff were faultless and the restaurant staff were equally attentive. A special mention for the maid service – so helpful – and the service to the car park;... More

Was this review helpful? Yes 3
Hangzhou, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

Hotel staffs are quite nice and helpful. We park cars outside the castle and hotel arrange a staff to drive us to the hotel. Recpetionists are very nice. They recommend some nice restaurant and make reservation for us. The hotel is in the castle, therefore it's very convenient to walk around and enjoy greet sight here.

Was this review helpful? Yes 2
Ho Chi Minh City, Vietnam
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 10, 2014

Excellent service by this Accor hotel. Very polite, friendly and efficient staff. Well appointed rooms, clean, neat, safe and secure. Very good breakfast. Located within the castle. Slightly expensive but you get money's worth. Highly recommended.

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 16, 2014

I recently stayed at this quite unique Hotel, I can only describe as "a very special place indeed" The staff were wondeful and so charming, superb bedrooms and an exceptional Breakfast selection. I will definately re-visit very soon.

Was this review helpful? Yes 5

Been to Hotel de la Cite? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel de la Cite

Also Known As:
De La Cite Hotel
De La Cite Carcassonne
Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Carcassonne
#2 Family Hotel in Carcassonne
#2 Romantic Hotel in Carcassonne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel de la Cite 5*
Official Description (provided by the hotel):
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Splendia, Travelocity, Priceline, Tingo, ACCOR, TripOnline SA, Otel, Hotels.com, Venere and Jetsetter so you can book your Hotel de la Cite reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel de la Cite, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.