Hotel de la Cite (Carcassonne, France) - Hotel Reviews

Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France

Region: France > Languedoc-Roussillon > Aude > Carcassonne

Amenities:

Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Luxury Hotels in Carcassonne

#2 Romantic Hotels in Carcassonne

#3 Family Hotels in Carcassonne

Price Range: $$$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more less

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Also Known As:: De La Cite Hotel; De La Cite Carcassonne

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402 reviews from our community

See which rooms travelers prefer - 53 traveler tips

ianoona

Chester United Kingdom

Contributor

13 reviews

5 hotel reviews

Reviews in 7 cities

4 helpful votes

“Just what we had hoped”

Reviewed May 6, 2013 via mobile

My wife had arranged a three night stay as a surprise birthday present knowing the Hotel de la Cite was on my bucket list. Despite the rainy day when we arrived from Toulouse, the friendly reception staff greeted us with an upgrade to brighten up our day. Our junior suite was lovely with a well proportioned bedroom with terrace and... More

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See 3 more reviews by ianoona for Carcassonne

Thank you for taking the time to write on your very recent stay at Hôtel de la Cité. We are indeed really delighted to know that our hotel and our staff fully lived up to your expectations! A special thank you on behalf of our reception staff and our breakfast waitress for your nice comments concerning them. In turn we... More

lojaDorset

Dorset

Senior Contributor

26 reviews

18 hotel reviews

Reviews in 17 cities

11 helpful votes

“Truly characterful hotel in a wonderful location”

Reviewed April 22, 2013 via mobile

The hotel is in a beautiful old building right inside the walls of the old city. We took the shuttle bus from the airport which is timed to meet the flight. It cost 5E and took about 15 minutes. Once at the gate you have to walk to the other side of the city to find the hotel but that's... More

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Thank you for describing your recent stay at Hôtel de la Cité. We're pleased to know you liked the atmosphere and character of our hotel, as well as enjoyed your room, its terrace and all the amenities. Thank you for your kind remarks about our staff. We have also noted your observation that the breakfast service was not completely up... More

foxyfoxholes

30 reviews

9 hotel reviews

Reviews in 16 cities

21 helpful votes

“Simply charming”

Reviewed April 21, 2013

We stayed just one night as we had booked into a super apartment outside La Cite overlooking the walls. The hotel is simply charming, one of those hotels that is very unique. The reception areas are nice and in keeping with the locale. The bedrooms are nicely set up, each one subtly different. We had quite a tour as we... More

Thank you for writing about your recent stay at Hôtel de la Cité. Your positive comments were much appreciated. We have also noted your observation about the rather slow change of plates between courses and have passed this on to our restaurant staff. Once again, thank you for taking the trouble to point out various aspects which will help us... More

chris f

Sydney, Australia

21 reviews

16 hotel reviews

Reviews in 18 cities

23 helpful votes

“Perfect position, lovely hotel, disappointing service”

Reviewed April 19, 2013

The hotel is inside the old walled city and you are on the doorstep of a fascinating town within walking distance to historic castle, narrow streets, ancient buildings, café’s and restaurants. When you arrive you are dropped outside the city in the car park where the hotel staff collect you and walk you in to the city and hotel while... More

Thank you for taking the time and the trouble to write about your recent stay at Hôtel de la Cité. We are really glad to know you felt at home in your room and that you liked the atmosphere in our hotel. We were however concerned that you did not find our service to be consistently at the highest level... More

john c

Glasgow, United Kingdom

33 reviews

Reviews in 19 cities

22 helpful votes

“save up your pennies and come here !”

Reviewed April 14, 2013

Just left this morning and cant praise my stay any higher. The hotel is a gem. We were upgraded to a superior room and it had the best view ever over the castle and the town of Carcassonne. The room was huge with a massive double bed. and trimmings to go with its 5 star rating. Staff were unbelievably friendly... More

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See 3 more reviews by john c for Carcassonne

Thank you for your kind comments after your very recent stay at Hôtel de la Cité. We're very glad to know that you enjoyed every aspect of your time with us, including the rock concert (the last of our Showcase concert series till the coming autumn). Thank you for the warm remarks about our staff being helpful, friendly and respectful... More

julesjcl

Coalville, United Kingdom

Reviewer

4 reviews

Reviews in 2 cities

“Just perfect!”

Reviewed April 13, 2013

We stayed at this wonderful hotel from 25th March to 29th March for my 50th birthday and I was not disappointed! When we arrived we were given an upgraded room (room 302) as a lovely gesture for my birthday. The Receptionists were so friendly and helpful and it was a great start to a short break that we both really... More

See 2 more reviews by julesjcl for Carcassonne

Thank you for taking the time to write at such length about your recent stay at Hôtel de la Cité. All the staff - and of course, Nathalie! - are delighted that we could contribute to making your birthday a memorable event. It's always a pleasure for us to know when guests have enjoyed their time with us. We're also... More

JoffandSarah

28 reviews

4 hotel reviews

Reviews in 8 cities

17 helpful votes

“Excellent and not as expensive as many say”

Reviewed April 12, 2013

We had seen some comments elsewhere on the internet which said that this hotel (Hotel de la Cite) was very very expensive. It is not!...It is not even reassuringly expensive!..It is a reasonable price for a hotel of this standard. The hotel and staff are old school, effortlessly perfect. The Hotel location is excellent. The rooms are a good, beautiful,... More

Thank you for writing about your recent stay at Hôtel de la Cité. It was a pleasure to read your comments, some of which (especially that of our rates being reasonably priced for a hotel of this standard) brought on a happy smile from our Managers! Obviously we are all very pleased that you liked the hotel and that our... More

Hetravels

Alberobello, Italy

39 reviews

22 hotel reviews

Reviews in 25 cities

125 helpful votes

“The perfect stop when visiting the enchanting Carcassonne”

Hotel de la Cité from the entrance looks nothing from but once inside it is complete elegance and comfort and a very fine building. Located directly inside the walled city it is the perfect stop to visit Carcassone. The bedroom we had was not particularly large but very quiet and very comfortable, the bed being one of the most comfortable... More

Thank you for taking the time to write about your recent stay at Hôtel de la Cité. We are always delighted when guests take the trouble to mention the particular points they liked about their stay. Your remarks about the general ambiance in our hotel are very perceptive: our hotel has an unassuming external appearance but we put a distinct... More

Louise S

20 reviews

3 helpful votes

“Lovely hotel - amazing views”

We stayed here for two days mid-April (chilly time of year but nice to see the Cite without the crowds). The Hotel is beautifully presented and the front desk staff very helpful and quite happy to speak in English (our French is far from perfect). It's a beautiful old stone building with plain lead light windows, a lovely garden overlooking... More

See 4 more reviews by Louise S for Carcassonne

Thank you for your very kind comments following your recent stay at Hôtel de la Cité. We are very pleased you liked the Viollet-Le-Duc Suite - it is indeed spacious and its terrace has a spectactular elevated view of the countryside as well as of the nearby Château. Thanks also for your appreciative comments about our buffet breakfast - it... More

ImmerWandern

Palos Heights, Illinois

Top Contributor

87 reviews

17 hotel reviews

Reviews in 45 cities

104 helpful votes

“Perfect place to stay in Carcassonne”

Reviewed April 5, 2013

This is an old-fashioned, elegant hotel that is a perfect match for this medieval fortress. Understand first that most visitors coming to Carcassonne think only of the old walled city when, in fact, the city consists of two parts: fortified Cité de Carcassonne on top of the hill and the relatively newer and more sprawling Ville Basse or lower town... More

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Thank you for taking the time and the trouble to write at such length about your recent stay at Hôtel de la Cité. It was most interesting to read your observant comments on all the different aspects of your stay - regarding the ancient citadel where we are located and also on our hotel itself. We are truly delighted to... More

1-10 of 402 reviews

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Hotel de la Cite, Carcassonne

Hotel de la Cite

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