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All 41 Carcassonne hotels

Hotel de la Cite

5.0 of 5 Hotel   |   Place Auguste-Pierre Pont, 11000 Carcassonne, France
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Ranked #2 of 41 hotels in Carcassonne
Certificate of Excellence 2013
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590 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The experience of having to park outside the city walls and take a tiny hotel car in through the narrow streets is actually very charming, but we had just come from a relaxing country town so this felt cramped and crawling with tourists. The hotel itself is nice and the room was quite large and well maintained, but because the... More

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Top Contributor
56 reviews 56 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Checked in to a junior suite yesterday. The place is old and tired, which is forgivable since it's in a medieval structure I guess. The carpet in the public areas is very dirty. The room was nice, comfortable bedding, nice bath. But... We left for dinner and put the sign on the door for turn down service. When we returned,... More

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Northampton, United Kingdom
Top Contributor
63 reviews 63 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We live in France all summer, so we have visited the hotel for drinks on many occasions. But for our wedding anniversary so decided to stay at the Hotel with the children and have the 8 course meal with accompanying wine (140 euro). The room was very very hot, and due to technical issues, the heating takes two days to... More

Was this review helpful? Yes 1
Madrid, Spain
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is fabulous, inside the castle. From the car park to the hotel it is a 5 minute walk, but there is an option to go with the hotel car. The rooms were very nice, quiet and clean. Staff in the reception area very helpful. The views from the breakfast area/dining area overlooking Cacarssone are quite... More

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Sitges, Spain
Top Contributor
55 reviews 55 reviews
24 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for a night during our stay in Carcassone. We often stay in historic hotels or hotels attached to Michelin star restaurants so I will use those as reference. We also ate at the Restaurant (la Barbacane) but I will write a separate review of that dinner. The building The hotel is an integral part of... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, staff on the whole very helpful, really lovely breakfast. There were some stumbling blogs. We could not check in until 1600, which is very late especially as the checkout time is 1200! We then had to wait until 1700 as our room was not ready, not great with 2 tired children. Room 235 was ok although it was... More

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Berkeley, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel within the walls was part of a moment of history. The rooms though were modern, the bathrooms perfect. Walking to everything was beyond easy. We actually had one of our best meals in France in a lovely "neighborhood" restaurant. If you're going to experience Carcassonne, this is the place to stay.

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Brisbane, Australia
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

On recommendation of friends we stayed one night - originally booked two nights but train timetables meant we had to alter our booking. My email to make this adjustment was promptly answered and perfectly understood. We were amazed when the taxi from the train station was met by another small car from the hotel at the castle wall and we... More

Was this review helpful? Yes 3
Hastings, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is realy lovely and the staff were incredibly helpful at all times. This was good old fashioned five star service. The location is perfect and the garden is a little oasis. Carcassonne itself is thronged with tourists and school trips during the day so it can be nice to have a place to escape to. Beds wonderful, shower... More

Was this review helpful? Yes 2
Top Contributor
59 reviews 59 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like many people, I've wanted to visit Carcassonne since reading Kate Mosse's books. The opportunity arose when we were invited to stay with friends in Ceret. We flew into Carcassonne. A bit of a detour, I know, but well worth it. The drive south through Limoux and onwards cross country to Ceret was unforgettable, especially the detour to Chateau Perypeteuse.... More

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Additional Information about Hotel de la Cite

Also Known As:
De La Cite Hotel
De La Cite Carcassonne
Address: Place Auguste-Pierre Pont, 11000 Carcassonne, France
Phone Number:
Location: France > Languedoc-Roussillon > Aude > Carcassonne
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Carcassonne
#2 Family Hotel in Carcassonne
#2 Romantic Hotel in Carcassonne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel de la Cite 5*
Official Description (provided by the hotel):
Standing between two historic landmarks, the Roman Chateau Comtal and the Gothic Basilica of Saint-Nazaire, the Hotel de la Cite is set in its own glorious gardens. With its solid stone walls, wood paneling and stained-glass windows, the Hotel offers luxurious hospitality and award winning cuisine in its two restaurants. ... more   less 
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