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Hotel Astoria

18, Rue Tourtel, Carcassonne, France
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Toronto, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay at Astoria, it is very close to the train and the staff was lovely. The walk to the castle is only about 20 minutes and you are near their main shopping street. We went on a Sunday-Monday and a lot of businesses in the town were closed up but they shops in the castle were open. The... More 

Was this review helpful? Yes
Marc B, Gérant at Hotel Astoria, responded to this review

Thanks for this nice review. We are pleased that our hotel met your expectations. Regards, Séverine and Marc. More 

UK
Level Contributor
85 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed May 7, 2015

Even before you cross the lovely Canal du Midi you'll see a sign showing the way to the very-close-by Hotel Astoria. The reception was warm and genuine, the room was basic and comfortable and the free WiFi was appreciated. However, I don't think I'd rate a hotel that isn't manned throughout the night, and has shared facilities (and not necessarily... More 

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Cheshunt, Herts
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed April 7, 2015

We have just returned from an Easter break in Carcassonne where Séverine and Marc run a great hotel in a good location. The rooms are very clean and Séverine and Marc offer a great welcome and lots of information on the area, they bend over backwards to make sure that everyone is happy there. Carcassonne is a very peaceful part... More 

Was this review helpful? Yes
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you for this kind review. We are happy you had a great easter break. It was a pleasure to meet you. See you next time, Séverine and Marc More 

Rio de Janeiro, RJ
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed January 15, 2015

Although this is a simple hotel, the warm welcoming and attentive hosting of the owners worth the stay. It's close to the station, you can park your car there (in case you go by car or rent one) and they give you wonderful suggestions about places and services in the city.

Was this review helpful? Yes 2
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you for this nice review. It's a pleasure for us to have received you. We are close to everything. Regards, Séverine and Marc BOUSQUET. More 

Paso Robles, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

Had a wonderful stay here. The owners say they are only 1 of 4 hotels that are family owned in Carcassonne. It is only a 15 minute walk to the castle, short talk to the shopping area and 1/2 a block to the beautiful Canal du midi

Was this review helpful? Yes 5
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you very much! We are very happy that you enjoyed your stay in Carcassonne and Hotel Astoria. Take care, Séverine et Marc More 

Bransgore, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

Thanks for a lovely stay. My friend and I enjoyed the air con in the room and we appreciated the clean, simple decor. The beds were comfortable and the bathroom pleasant. Thanks too for your help with storing luggage, maps and booking a taxi. I would be very happy to stay here again and it was great to have the... More 

Was this review helpful? Yes
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you very much for this good review. We are very happy that your second stay in our Hotel was very enjoyable. Hope to see you soon. Kind regards, Séverine and Marc More 

Northampton, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 14, 2014

I'm stuck between this hotel, Carcassonne is such an incredible place, its such a good hotel, the owners are fantastic, speak great English which was a big bonus and shown us all the best spots to go and see, however it needs updating a fair bit, don't get me wrong the rooms are perfectly adequate and are clean and tidy... More 

Was this review helpful? Yes
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you for sharing your experience at Hotel Astoria and for all your compliments. We are happy you had a great stay among us. Kind regards, Séverine and Marc More 

Manchester UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 9, 2014

Once again my partner and I stayed in Carcassone for the Feria, and once again we stayed at the Hotel Astoria. Severine and Marc were superb hosts, they answered all of our many questions without any fuss. The hotel was spotlessly clean and extremely comfortable and a great breakfast. I would agree with the earlier review from Philip L in... More 

Was this review helpful? Yes 1
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you Joy and Ian, We were very pleased to receive you for the second time. I promise you that we will improve the saddle of our bikes. No need to bring yours next year. See you for the feria 2015. Take care, Séverine and Marc More 

Bristol, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

The first thing to say is that we were looking for a clean, good value hotel in Carcassonne situated near the canal and this absolutely fitted the bill. I am sure there are more comfortable, quieter hotels in the area but they were far more expensive. We didn't have a great night's sleep because our room over looked the road... More 

Was this review helpful? Yes
Marc B, Gérant at Hotel Astoria, responded to this review

Thank you for this review. Yes we have good value Hotel with a good situation. Happy you were satisfied with the breakfast and its local products. Marc and Séverine More 

Mollymook, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

The position of this hotel for those arriving on train is perfect. The hotel is sign posted from the Gare. Comfortable rooms with air conditioning. Managers/owners very helpful with maps and where to go - saved us going to the information centre. Spoke great English as our French is very poor. Close to the Canal Du Midi and even hire... More 

Was this review helpful? Yes 1
Marc B, Gérant at Hotel Astoria, responded to this review

It was a real pleasure for us to meet you! We are happy that you enjoyed your your room with A/C and also our bikes to discover the magnificent "canal du midi" Take care, Séverine and Marc More 

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