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Hotel Octroi

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143 rue Trivalle, 11000 Carcassonne, France
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€100 (EUR)
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1 room 1 guest
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel in a great location, happy to recommend. We stayed for 4 nights and thoroughly enjoyed the whole experience. The efficient, friendly and knowledgeable staff were always on hand to help - thank you.

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Kelso, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Good location, clean and pleasant staff Hotel has striking modern decoration. Found our stay relaxing and being so close to the walled town plenty of choice for evening meal. Wifi not very good. Carcassonne does not appear to have a lot of taxis. We travelled by train and walked to the hotel - but if you wanted a taxi probably... More 

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Loughton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely little hotel just a few minutes walk from the Citadel with funky decor and the bonus of having a small swimming pool. The medium room was clean and quiet and an adequate size for one night stay. The breakfast was brilliant value- very tasty and large, with a selection of meats, cheese, pastry, yogurt and eggs - certainly sets... More 

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Victoria, B.C.
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Hotel De L'Octroi for only one night but we had a great experience. Our room was clean, quiet, great decor and the location was super convenient for touring the old fortified town of Carcassonne. If our travel plans were more flexible we would have very much enjoyed staying another night! The staff was very helpful and our... More 

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San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Gentle readers, avoid this hotel! My room looked clean on the surface. I lifted the bottom sheet at one point ... and it was obvious the chambermaid hadn't changed the "lower" bedding for some time! It was absolutely covered with other people's hair! The "assistance" at the front desk was pretty useless. I was given some new sheets, and changed... More 

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Delta
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 21, 2015

We were looking for a small, reasonably priced hotel within walking distance to the walled city of Carcassonne, and Octroi fit the bill perfectly! Easy to find on the main road leading up to the castle, it has secured parking for guests just across the street. Our room, though small, was well laid out with the same bright modern decor... More 

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Manchester, United Kingdom
Level Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 20, 2015

Small, boutique-style hotel close to the old city but a stroll away from La Bastide, the 'new' town across the bridge. Room was clean and quiet with efficient A/C and good wifi. Staff were helpful and friendly. There is a small outdoor pool and an attractive bar area. The main attraction was its location, five minutes from the main gate... More 

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York
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 6, 2015

Had booked here through booking.com for 7 nights expecting a suite. Our room was not a suite and very small. We would have probably accepted this if it was just for one night but not seven. However the staff did their utmost to find us another suitable room or suite and ended up moving to the sister hotel up the... More 

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Edinburgh, United Kingdom
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 26, 2015

Positives: Great location, very close to Medieval city. Funky modern decor, in vibrant and fun colours. Good breakfast, an ample selection of good quality produce in nice surroundings. Negatives: small rooms with steep staircase to upper rooms. Wifi in reception area only. Swimming pool more of a splash pool than a size to get a swim in..... But would recommend... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 26, 2015

We enjoyed our stay. The hotel was very convenient to the old city and well priced. The modern decor was fun and the room was comfortable. We appreciated being able to store our luggage for a few hours after checking out. The breakfast was good, but overpriced. A bit disappointed that our room was not ready when we arrived at... More 

Was this review helpful? Yes 1
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