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Mercure Versailles Chateau

19 rue Philippe de Dangeau | Angle rue Montbauron, 78000, Versailles, France
Hotel amenities
1 room 1 adult
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Mercure Versailles Chateau
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421 Reviews from our TripAdvisor Community

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Berlin, Germany
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

It is a good Location, the Castle is within walking distance and so is the City Centre. The Staff was friendly, the Breakfast Buffet was good, and the room was clean. The only complain we had, was that the climate control was not well funktioning. It was warm inside the room, that we have to open the window especially at... More 

Helpful?
Thank MsLigs
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear MsLigs, Thank you for staying at the Mercure Versailles Château and for your nice comments. I am pleased to see that you enjoyed the quality of the services provided by our hotel. We are working to improve the climate control, I am sorry for this. Waiting for the pleasure of your next visit, Sincerely, Vincent G. General Manager More 

Maidstone, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 16, 2015

Short walking distance from the railway station (Versailles Rive Gauche), Chateau de Versailles and the market square, with its good restaurants and bars. Small rooms but more than adequate for our 3 night break, Comfortable beds and lovely shower. It was very warm in the room but the window opened - a bit noisy in the morning when the "rush... More 

Helpful?
Thank Patr00
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, My team and I are really glad that you enjoy every part of your stay in our hotel. Our constant efforts are rewarded with your warm comments and we thank you for that. We hope to welcome you again in Mercure Versailles Château. Sincerely, V. GAUTIER General Manager More 

Florence, Italy
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 27, 2015

The hotel is fine, but not special. Rooms are good, including the bed and are quite good equipped. The staff is friendly, but not more than that. They serve a good breakfast. The parking garage is really convenient in this part of the city. What makes this hotel special is the location: approximately 250 meters walking from the Chateau de... More 

Helpful?
Thank ben_pluijmers
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for your feedback following your stay at Mercure Versailles Château which is invaluable in our effort to assess and continually improve upon the quality of our service. I am delighted too to read that our location was convenient to you. I hope I will have the pleasure of welcoming you back to Mercure. Best... More 

Ederveen, The Netherlands
Level Contributor
67 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 16, 2015

As you will have read in other reviews the location of this hotel is pretty good, especially if you would like to visit the castle. Rooms are indeed very small. Overall this hotel did not excite me. Do not get me wrong there is not much wrong with it, except for the small rooms but it is nothing special either.... More 

Helpful?
Thank MikeB92
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on staff. However I am deeply sorry that you did not like our rooms. The well-being of our guests is very important to us, and we are sorry when we don’t succeed in giving you satisfaction.... More 

Brussels, Belgium
Level Contributor
148 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed October 4, 2015

The hotel is clean and very close to the versailles palace and the rive de chateau train station. There is a pedestrian street close-by with good food options. We didn't eat breakfast in the hotel as it was not included in our room rate. The price quoted to us was 15 euros per person and I would frankly walk to... More 

Helpful?
Thank Sushant N
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay with us. It is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it. Sincerely, V. GAUTIER General Manager More 

Antwerp
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 3, 2015

This hotel was partially renovated, but does not correspond to the Mercure standard in my opinion. Notwithstanding it's size, it's a maze where you from the lift, you still need to take some stairs to get to some rooms. Our room was very small. Please note the small underground garage needs to be booked in advance! Friendly staff. Location is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank BelgianEater
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on Location and Staff. However I am deeply sorry that you did not like the facilities of the hotel. The well-being of our guests is very important to us. We hope to welcome you again in... More 

Norway
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 1, 2015 via mobile

Quality and standard as expected for the price and acceptable for a short night stay. Bed could have been more comfortable, breakfast ok. Nice and quiet area, hope to have more time for sightseeing next time.

Helpful?
Thank vvel
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on breakfast. However I am sorry that you did not enjoy all during your stay. The well-being of our guests is very important to us. We hope to welcome you again in our hotel. Best regards.... More 

Oslo
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 23, 2015 via mobile

As the name suggests, close to the Versailles Castle (10 min walk). Car park in basement was so narrow that receptionist had to help me. Breakfast choice bit limited, but each item of good quality. Rooms are small, but clean and well organized. Good wifi.

Helpful?
1 Thank Laurens S
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for taking the time to post your review. I am delighted to read you enjoyed your stay and found us convenient for your needs. I hope I will have the pleasure of welcoming you back on many future occasions. Best regards, V. GAUTIER General Manager More 

Australia
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 16, 2015

We booked in to this hotel for two nights. It was a small room to say the least for 4 people and all our luggage. The room was very stuffy and even with the air conditioner going, we all tossed and turned in our beds for the night. However, it felt safe, it was conveniently located to the Palace and... More 

Helpful?
Thank Nicole R
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on Location and Breakfast (I will congratulate Anna for Eggs). However I am deeply sorry that you did not like our rooms. The well-being of our guests is very important to us. We hope to welcome... More 

Level Contributor
142 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 18, 2015 via mobile

Hotel is well located around 10 mins from chateau de Versailles. Small rooms but enough for two people. No fridge in rooms and TV is small. Nice welcoming staff and I'm quite sure this hotel was renewed recently which is a plus. What I didn't like about it is parking. They have a really tiny one and parking your car... More 

Helpful?
Thank Atatouille
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Customer, Thank you very much for you review. I can assure you that my team will be delighted to hear that you enjoyed you stay, staff and renovation. In Versailles, it is quite difficult to find a place for car, we are happy to be able to offer parking with a very acceptable price compared to public one around... More 

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