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Mercure Versailles Chateau

19 rue Philippe de Dangeau | Angle rue Montbauron, 78000 Versailles, France
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Mercure Versailles Chateau
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
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Level Contributor
81 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is well located around 10 mins from chateau de Versailles. Small rooms but enough for two people. No fridge in rooms and TV is small. Nice welcoming staff and I'm quite sure this hotel was renewed recently which is a plus. What I didn't like about it is parking. They have a really tiny one and parking your car... More 

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Bali
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the hotel as it seemed good value in comparison with other options. The room is small, but still comfortable and has all necessary facilities including free WIFI. Best is the breakfast, it was a really great selection including some local specialties Staff was very friendly and helpful, would choose this hotel again when in Versailles

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall, this hotel is pretty good budget hotel. Rooms are very small, but clean. There is, however, no safe or mini fridge. There also aren't the complementary little things you'd expect like a free bottle of water daily, etc. Staff was very friendly.

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Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 24, 2015

We rated this hotel excellent. Great location, close to the Chateau, rail station and town centre. Friendly front desk staff. We spoke in French initially but found staff spoke good English. We asked for a quiet room and they delivered. The room was clean & tidy. We gather that this wing of the hotel was recently upgraded. Yes the room... More 

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Birmingham, Michigan
Level Contributor
261 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed June 2, 2015

Ok, if ever a hotel needs the proper expectations to be evaluated, this is it. I booked this hotel on short notice in order to be near Velizy while still having a town to explore for restaurants at night. At 131 EUR, the rate was much lower than other hotels in Boulogne or Sevres, which were mostly booked full given... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear guest, Thank you very much for sharing your comments regarding your stay with other future customers. We regret to read that your stay was not satisfying to you. We sincerely wish you will give us another chance in the future. Best regards, V. GAUTIER General Manager More 

Level Contributor
5 reviews
3 of 5 stars Reviewed May 22, 2015

I stayed at the Mercure for a couple of days while on a business trip to the region. The hotel was clean and comfortable and the staff were generally helpful, the rooms aren't huge, but this is to be expected for a hotel in the center of Versailles: PROs • Clean, Comfortable rooms • Brilliant location in the center of... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay with us. I read your comments carefully and took good notice of them, it is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it. Sincerely,... More 

Norfolk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

We stayed here for 3 nights, and found the hotel clean, comfortable and easy to find from the train station. The rooms are small but fit for purpose. The hotel was a good base for sightseeing, only about 10 minutes from the Chateau de Versailles and about 30 minutes by RER train from central Paris. The staff speak good English... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you very much for your comment. We are pleased that you spent a great moment at Mercure Versailles and during your visit at the fabulous Versailles castle. I will forward your comment to the hotel personnel who will be very happy to read it. We hope to welcome you again at Mercure Versailles Château. Sincerely, V. GAUTIER... More 

Tyneside
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 6, 2015

I stayed here for a few nights early April whilst on business in the area, the room was reasonably small but to be expected for the location. The room however was made to feel much smaller as the hotel had made up the sofa bed for some unknown reason. My main gripe was the bed was not great, a hotel... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Client, Thank you very much for sharing your comments regarding your stay with other future customers. We regret to read that your stay was not 100% satisfying to you. Please know that all of your comments were taken into consideration so that dysfunctions like these will not be repeated in the future. We sincerely wish you will give us... More 

Aruba
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 29, 2015

The location of this hotel is great. Easily accessible to the train. Easy walking distance to great restaurants in Versailles. I am a gold mercure member and I would not go back here. Rooms are 8x8 if lucky. Hangers only fit in the shell of a closet at a 45 degree angle. Room temperature is so hot I couldn't sleep.... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear KathieJohnson, Thank you for your comments; we apologize if your stay was not as expected. We did take note of your comments, however, and we hope you will give us another chance when you come back to Paris so that you could see our new product. Best regards, V. Gautier General Manager More 

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