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Mercure Versailles Chateau

19 rue Philippe de Dangeau | Angle rue Montbauron, 78000 Versailles, France
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Mercure Versailles Chateau
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Mercure Versailles Chateau
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379 reviews from our community

Traveler rating
    58
    193
    85
    30
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Mercure for a couple of days while on a business trip to the region. The hotel was clean and comfortable and the staff were generally helpful, the rooms aren't huge, but this is to be expected for a hotel in the center of Versailles: PROs • Clean, Comfortable rooms • Brilliant location in the center of... More 

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Norfolk, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 3 nights, and found the hotel clean, comfortable and easy to find from the train station. The rooms are small but fit for purpose. The hotel was a good base for sightseeing, only about 10 minutes from the Chateau de Versailles and about 30 minutes by RER train from central Paris. The staff speak good English... More 

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Tyneside
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a few nights early April whilst on business in the area, the room was reasonably small but to be expected for the location. The room however was made to feel much smaller as the hotel had made up the sofa bed for some unknown reason. My main gripe was the bed was not great, a hotel... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Client, Thank you very much for sharing your comments regarding your stay with other future customers. We regret to read that your stay was not 100% satisfying to you. Please know that all of your comments were taken into consideration so that dysfunctions like these will not be repeated in the future. We sincerely wish you will give us... More 

Aruba
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The location of this hotel is great. Easily accessible to the train. Easy walking distance to great restaurants in Versailles. I am a gold mercure member and I would not go back here. Rooms are 8x8 if lucky. Hangers only fit in the shell of a closet at a 45 degree angle. Room temperature is so hot I couldn't sleep.... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear KathieJohnson, Thank you for your comments; we apologize if your stay was not as expected. We did take note of your comments, however, and we hope you will give us another chance when you come back to Paris so that you could see our new product. Best regards, V. Gautier General Manager More 

Travelers are raving about these Versailles hotels

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 18, 2015

Stayed here for a one week business trip. It's clean,well kept and the staff are very friendly. The room I had was very small and there was no air conditioning, during an unseasonable warm spell this made the nights uncomfortable. The hotel has no bar or restaurant, however, the breakfast is varied and well prepared and would suit most tastes.... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on staff and on Breakfast. However I am deeply sorry that you did not have air conditionning, we did not start it because usually we did not need it at this season. The well-being of our... More 

Chippenham, United Kingdom
Top Contributor
104 reviews 104 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 17, 2015

A little bit tucked away you need to book parking in advance as they have only 7 spaces. Worth doing though as the roads round about a lined with parked cars and finding a space can take time. Rooms are a larger than expected, shower rooms acceptable, breakfast is generally fairly good. Ask for an upper floor room and make... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for taking the time to post a Trip Advisor Review following your recent stay at Mercure Versailles Château. I am glad to hear overall of your thoughts that you enjoyed the hotel. We look forward to your next visit. Kind Regards V. GAUTIER General Manager More 

Lisbon, Portugal
Top Contributor
112 reviews 112 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel is nice looking indeed a bit modern (but not trendy at all) I found the rooms clean and comfortable, with plenty of space and a good desk to work. The bed quality was just fair (bellow my expectation for a 4 star hotel). Bathroom was also nice and modern. Wi-Fi connection was free and good. On the other... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for staying at the Mercure Versailles Château and for your nice comments. I am pleased to see that you enjoyed the quality of the services provided by our hotel. Waiting for the pleasure of your next visit, Sincerely, V. GAUTIER General Manager More 

Newcastle, England, United Kingdom
Top Contributor
156 reviews 156 reviews
18 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 18, 2015

Exactly what I want and need for a business trip. Clean, simple, friendly, quiet hotel. Great location, easy to reach nearby bars and restaurants. Also a great restaurant within the hotel. I always enjoy breakfast. Rooms are great. Would definitely recommend to fellow business travellers!

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you very much for your comment. We are pleased that you spent a great moment at Mercure Versailles. I will forward your comment to the hotel personnel who will be very happy to read it. We hope to welcome you again at Mercure Versailles Château. Sincerely, V. GAUTIER General Manager More 

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 15, 2015

We were traveling France for a week. We stayed in Mercure in Caen very nice. Thought we would try another. Generally disappointed. There are many hotels in Versaille, suggest shop around for better deal. When we called for a hotel, it was later in the day. They noted how close to the train they were and everything was in working... More 

Was this review helpful? Yes 1
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay with us and I shared all your comments with our teams. It is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it. For your information,... More 

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