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Mercure Versailles Chateau

19 rue Philippe de Dangeau | Angle rue Montbauron, 78000 Versailles, France
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Mercure Versailles Chateau
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384 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We rated this hotel excellent. Great location, close to the Chateau, rail station and town centre. Friendly front desk staff. We spoke in French initially but found staff spoke good English. We asked for a quiet room and they delivered. The room was clean & tidy. We gather that this wing of the hotel was recently upgraded. Yes the room... More 

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Birmingham, Michigan
Level Contributor
237 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok, if ever a hotel needs the proper expectations to be evaluated, this is it. I booked this hotel on short notice in order to be near Velizy while still having a town to explore for restaurants at night. At 131 EUR, the rate was much lower than other hotels in Boulogne or Sevres, which were mostly booked full given... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear guest, Thank you very much for sharing your comments regarding your stay with other future customers. We regret to read that your stay was not satisfying to you. We sincerely wish you will give us another chance in the future. Best regards, V. GAUTIER General Manager More 

Level Contributor
5 reviews
3 of 5 stars Reviewed May 22, 2015

I stayed at the Mercure for a couple of days while on a business trip to the region. The hotel was clean and comfortable and the staff were generally helpful, the rooms aren't huge, but this is to be expected for a hotel in the center of Versailles: PROs • Clean, Comfortable rooms • Brilliant location in the center of... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles. I am disappointed that you did not totally enjoy your stay with us. I read your comments carefully and took good notice of them, it is always constructive for us to have the feedback of our guests and we appreciate you took the time to give it. Sincerely,... More 

Norfolk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

We stayed here for 3 nights, and found the hotel clean, comfortable and easy to find from the train station. The rooms are small but fit for purpose. The hotel was a good base for sightseeing, only about 10 minutes from the Chateau de Versailles and about 30 minutes by RER train from central Paris. The staff speak good English... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you very much for your comment. We are pleased that you spent a great moment at Mercure Versailles and during your visit at the fabulous Versailles castle. I will forward your comment to the hotel personnel who will be very happy to read it. We hope to welcome you again at Mercure Versailles Château. Sincerely, V. GAUTIER... More 

Tyneside
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 6, 2015

I stayed here for a few nights early April whilst on business in the area, the room was reasonably small but to be expected for the location. The room however was made to feel much smaller as the hotel had made up the sofa bed for some unknown reason. My main gripe was the bed was not great, a hotel... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Client, Thank you very much for sharing your comments regarding your stay with other future customers. We regret to read that your stay was not 100% satisfying to you. Please know that all of your comments were taken into consideration so that dysfunctions like these will not be repeated in the future. We sincerely wish you will give us... More 

Aruba
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 29, 2015

The location of this hotel is great. Easily accessible to the train. Easy walking distance to great restaurants in Versailles. I am a gold mercure member and I would not go back here. Rooms are 8x8 if lucky. Hangers only fit in the shell of a closet at a 45 degree angle. Room temperature is so hot I couldn't sleep.... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear KathieJohnson, Thank you for your comments; we apologize if your stay was not as expected. We did take note of your comments, however, and we hope you will give us another chance when you come back to Paris so that you could see our new product. Best regards, V. Gautier General Manager More 

Travelers are raving about these Versailles hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 18, 2015

Stayed here for a one week business trip. It's clean,well kept and the staff are very friendly. The room I had was very small and there was no air conditioning, during an unseasonable warm spell this made the nights uncomfortable. The hotel has no bar or restaurant, however, the breakfast is varied and well prepared and would suit most tastes.... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for your time and consideration in posting a comment about our hotel. I thank you for sharing your good opinion on staff and on Breakfast. However I am deeply sorry that you did not have air conditionning, we did not start it because usually we did not need it at this season. The well-being of our... More 

Chippenham, United Kingdom
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 17, 2015

A little bit tucked away you need to book parking in advance as they have only 7 spaces. Worth doing though as the roads round about a lined with parked cars and finding a space can take time. Rooms are a larger than expected, shower rooms acceptable, breakfast is generally fairly good. Ask for an upper floor room and make... More 

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Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for taking the time to post a Trip Advisor Review following your recent stay at Mercure Versailles Château. I am glad to hear overall of your thoughts that you enjoyed the hotel. We look forward to your next visit. Kind Regards V. GAUTIER General Manager More 

Lisbon, Portugal
Level Contributor
110 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel is nice looking indeed a bit modern (but not trendy at all) I found the rooms clean and comfortable, with plenty of space and a good desk to work. The bed quality was just fair (bellow my expectation for a 4 star hotel). Bathroom was also nice and modern. Wi-Fi connection was free and good. On the other... More 

Was this review helpful? Yes
Vincent G, Directeur général at Mercure Versailles Chateau, responded to this review

Dear Guest, Thank you for staying at the Mercure Versailles Château and for your nice comments. I am pleased to see that you enjoyed the quality of the services provided by our hotel. Waiting for the pleasure of your next visit, Sincerely, V. GAUTIER General Manager More 

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