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Trianon Palace Versailles, A Waldorf Astoria Hotel

Certificate of Excellence
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1 Boulevard de la Reine, 78 000 Versailles, France
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1 room 1 guest
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Trianon Palace Versailles, A Waldorf Astoria Hotel
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1,968 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
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  • All months
    (1968)
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    (424)
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Whitestone, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were staying in Paris and decided to spend the day in Versailles. We heard so many great things about the Trianon Palace that we went there to look at it. It is unbelievable how close it is to Versailles. The general manager, Gregoire came out to talk to us. He was wonderful and gave us so much time. He... More 

Was this review helpful? Yes
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Overall a very good hotel (and many would argue the best 4 star hotel in the world), with old world charm and plenty of history to boast. However, it could do with a soft update. The carpeting is dingy and dirty looking, the air-conditioning is weak at best, and the elevator by the spa (done in partnership with Guerlain) makes... More 

Was this review helpful? Yes 1
Lagos, Nigeria
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

I called this hotel to book a room with a garden view and when the staff spoke to me in English over the phone, I was sold. I stayed 4 nights! I confess it is a bit pricey esp. Food, but the location is great for those visiting Versailles! Plus there was a free shuttle provided by the hotel during... More 

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Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles and thank you for your nice comments. We are pleased to see that you felt in love with Versailles and that you enjoyed your stay at Trianon Palace.Thank you also for your comment about the driver of our shuttle We hope that we will have the chance to... More 

London, United Kingdom
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Trianon Palace Versailles is a nice hotel very close to the Palace of Versailles and gardens (adjoining the gardens), and provides a very comfortable stay with family in tow. All in all - a great place to stop if you decide to stay in Versailles. The pros: 1) Great location for Versailles - can walk very easily to the... More 

Was this review helpful? Yes
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles and thank you for taking the time to give so many details. We appreciate the constructive feedback of our guests, it helps us to improve the quality of service we offer. Looking forward the pleasure of your next visit. Sincerely More 

Paris, France
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A stay that has started well, the hotel was very nice, except the swimming pool which is open to everyone and therefore do not allow to be quiet ( many childrens and family from outside) . The room was nice . But the problem is when you lose or forget a piece of jewelry. At the SPA, lockers have holes,... More 

Was this review helpful? Yes 1
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Sir, Thank you for staying with us. As we have already informed you we are very concerned by our guests and the security of their belongings that is the reason why we proposed to you to come back to get back the piece of jewelry you lost. As you could not, we sent it to you by registered mail.... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was awesome - a magnificent building with wonderful furnishings,pictures, furniture a real feast for the eyes and such a great location just next to the Palace Versailles. My moan is staffing - is it something to do with August in France as the staff were slow, inefficient, awkward and difficult. It took us 20 mins to get a bottle... More 

Was this review helpful? Yes
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel to stay in Versailles and for your nice comments. We apologize if the service was slow and not up to our standards, please accept our apologies. We took good notice of this point. Hoping that you will let us another chance to redeem ourselves. Sincerely, More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for one night with my wife and daughter (8). Wished we'd stayed longer. Really well located with lovely grounds and great pool. Would say it's quite well appointed am may not be suitable for really young kids. Great staff and an amazing restaurant. Food and wine were excellent. There are certainly cheaper hotels but this place was very luxurious.... More 

Was this review helpful? Yes
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Sir, Thank you for choosing our hotel to stay with your family in Versailles. I am pleased to see that you would have stayed longer and I hope that you could in the near future. Looking forward the pleasure of welcoming you back. Sincerely, More 

Los Altos, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

On a family visit to Versailles we stayed at this hotel because it was a 5-star Waldorf Astoria hotel. While the concierge and valet were everything you would expect, the rest of our experience was disappointing. Here's why. We arrived after 7pm following an all-day journey. Upon arrival we wanted to get dinner at the hotel. However, we were told... More 

Was this review helpful? Yes 1
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Sir, Thank you for staying at Trianon Palace. I am really sorry that you were disappointed with your stay and I understand your disappointment reading all your comments. Please accept my sincere apologies for the service you received which does not correspond to the one we are used to offer our guests. I review all the points you mentioned... More 

Chearsley
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed with a large group of people in the 'conference centre' block. The main hotel looked 5 star but the conference centre had a 3/4 star feel to it albeit the room was comfortable and well equipped. It was ideally situated next door to the Palace de Versailles and was just a short walk away for the centre ville.... More 

Was this review helpful? Yes
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Guest, Thank you for visiting us. I regret the issue you had with the car parking and if the behaviour of our staff was not upto our standards, please accept my sincere apologies. I shared your comment with the Front Office Manager in order to take the necessary steps. Hoping that you will not stay with this memory in... More 

Washington DC, District of Columbia
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Service: The staff was very attentive at the hotel. From the minute you check-in until check-out, there is ample staff to assist you. The concierge was very friendly and helpful. Currency exchange was at market rate with a 5% fee (the lowest we could find) Room: We stayed in the king deluxe room with a balcony overlooking the courtyard. I... More 

Was this review helpful? Yes
Grégoire S, General Manager at Trianon Palace Versailles, A Waldorf Astoria Hotel, responded to this review

Dear Sir, Thank you for your visit to the Trianon Palace and thank you for highly recommending our hotel. I am very pleased to see that you enjoyed everything and especially our very attentive and helpful staff. I took good notice of your comment about the iron and I shared it with our Housekeeper. Hoping we will have the chance... More 

Hotel Review Summarization

What travelers say

  • Very nice(22)
  • Swimming pool(9)
  • Next morning(6)
  • Room service(4)
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Bathroom (1)
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