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Ibis Chateau de Versailles

4 Avenue du Genearal de Gaulle, 78000 Versailles, France
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Ibis Chateau de Versailles
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Ranked #13 of 26 Hotels in Versailles
A recent review
4 of 5 stars reviewed yesterday
dbcheeses Sheffield, United Kingdom
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599 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Dutch first
  • English first
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Sheffield, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed at this hotel for 4 nights in July this year as we visited the palace of Versailles. It is almost opposite the rail station, (50 metres) and just round the corner for the Chateau leaving a 300-400 metre walk. The positioning could not have been better. The reception was excellent with very pleasant and helpful staff who spoke... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great location and reasonable price. Our air conditioner had a rattle (we stopped it with a bit of tissue) and our shower flooded the bathroom so condition isn't at the normal ibis standard but being so close to Versaille and the train station meant it suited us perfectly

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Stockholm, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very near the palace, perfect for tired feet! Good service and clean and fresh rooms. Compact rooms, but practical. Tiny bathrooms, not the place to dance the night away. Liked the breakfast, it had everything I want in the morning. Maybe they could add some cucumber and tomatoes to the buffet? Helpful staff.

Review collected in partnership with Accorhotels.com

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Stockholm, Sweden
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

I lived there for 5 nights in that hotel. Hotel is very near to City train terminal and just besides the Versailles Palace (5 minute walking distance). The main problem in the hotel was the tiny room and the toilet. Water is floating in the toilet and sometimes flow to room. Unfortunately I got the room in the middle of... More 

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Travelers are raving about these Versailles hotels

Bishop's Waltham, United Kingdom
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Here for two night only whilst travelling through France. Excellent value for money in comparison to other hotels in Versailles, added to that the location is exceptional, a five min walk to the palace, the hotel is opposite the train station with trains heading to/from Paris regularly, and bars and restaurants a plenty within a few steps. The rooms reflect... More 

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Providence, Rhode Island
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

VERY RUDE STAFF don't expect to feel welcomed! The Ibis company should be concerned and embarrassed by the rudeness of the french boys working at the front desk. Making fun of and being extremely offensive to guests is very disappointing

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LEMENTECPatrick, General Manager at Ibis Chateau de Versailles, responded to this review

Dear Customer, Thank you for taking the time to write a review about our hotel on TripAdvisor. We sincerely apologize for the inconveniences you experienced during your stay. We honestly understand your frustrations regarding the staff. Be sure that the members of the Front Desk have been aware of your comment. We thank you very much for your feedback which... More 

Banchory, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were allocated a room on the fourth floor - this turned out to be a very small attic room with no window, just a skylight. However it did have a small upholstered seat and a manually controlled cooling system which worked. We telephoned reception who were very friendly and helpful and we were moved to a room on the... More 

Was this review helpful? Yes 1
Saudi Arabia
2 reviews
5 of 5 stars Reviewed June 19, 2015

Hello Elodie, Hope this message finds you well.. This to acknowledge that we enjoyed the stay at your hotel. We had a pleasant experience and we will come back again when we visit Paris in the near future. My room was 416. I believe your presence at this hotel has an added value. You posses the right communication skill and... More 

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