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Hotel Holiday Inn Paris Gare Montparnasse

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79-81 Avenue du Maine, 75014 Paris, France
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1 room 1 adult
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Hotel Holiday Inn Paris Gare Montparnasse
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777 Reviews from our TripAdvisor Community

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Toulouse, France
Level Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

All just average, not what was expected of a four star hotel in Paris. There was a dead flower by the bed, the kettle does not fit under the taps in the sink to be able to fill it up!! and the noise from the neighbouring rooms kept us awake. The reception staff did not have any concern for us... More 

Helpful?
Thank TravelTrax1
New Delhi, India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I went to visit Paris for leisure. On our check in the receptionist told us that their AC is off. It was such a shock as the weather was hot! In fact she told us that they faced this problem from past 2 days! And it won't work for another 2-3 days! I was shocked that if that's the case... More 

Helpful?
Thank Ajita V
IHGService, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear Ajita V, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected due to the... More 

Stockholm, Sweden
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A hotel with great location but please avoid room 101. It is close to meetings rooms and vendormachine so all sounds outside of room make the room quite noisy. Bathroom is under any eruopean standard when drains are not working properly. Front desk employees don't have control of you and only few was showing that they was interested of you... More 

Review collected in partnership with bookinfrance.com

Helpful?
Thank Tommy P
IHGService, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear Tommy P, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the bathroom condition and customer service. We will address these concerns. We take all reviews positive and... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was everything we needed for our trip to Paris. It was clean, comfortable, the ensuite was nice, the bed was very comfy. The receptionists were always happy to help with any questions or queries we had too. The hotel is in a great location with lots to do in the area, with tour Montparnasse (the very high building... More 

Helpful?
Thank Hughes28
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear Hughes 28, We would like to thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse on the 2nd of January. I can see that you spent a good time in our etablishement and we are very glad you enjoyed the professional qualities of our staff, the layout of... More 

Leuven, Belgium
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in this hotel on the 2nd of January. Reception and check in without any ado, very swift and smooth. Well-trained and professional staff. Room was clean and tidy. Breakfast is a buffet, choice is OK. Location of the hotel is very good, near gare Montparnasse and a metro entrance in front of the hotel.

Helpful?
Thank Jimy H
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear Jimy H, We would like to thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse on the 2nd of January. We are very glad to see that you enjoyed your stay, the professional qualities of our staff, the layout of our rooms and our location. We will be... More 

Selfoss, Iceland
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice and clean hotel! The staff was very friendly and helpful :) Nice location, in walking distance from montparnasse train station Another small metro station is located in front of the hotel so using public transportation is very easy and comfortable 👌

Review collected in partnership with bookinfrance.com

Helpful?
Thank AnnaMaja91
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear AnnaMaja91, We would like to thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse. We are very glad you enjoyed the professional qualities of our staff, the layout of our rooms and our location. We will be happy to welcome you next time you will come to Paris.... More 

Beirut, Lebanon
1 review
3 of 5 stars Reviewed January 9, 2016

The hotel location was perfect, it is located just beside Gaite metro station, and the room view was great, however the wifi connection was poor, and the 3 hours delay in the readiness of our room at check in time was not appreciated...

Review collected in partnership with bookinfrance.com

Helpful?
Thank Ghassan007
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear Ghassan007, Thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse. We apologize not meeting your expectations. Your feedback is important for us, it will help us to improve our service. Of course I will check with the service concerned about the Wi-Fi desagreements. We hope that you had... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 5, 2016

The place is good. The location is very convenient as it is near Montparnasse station which I believe caters to international and inter-city trains. Most of the staff is average compared with staff in Holiday Inn Express in Sloterdijk. Most of them does not sound too friendly or welcoming. I believe the room and breakfast area are a bit too... More 

Helpful?
Thank francis a
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear francis a, Thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse. We apologize not meeting your expectations. Your feedback is important for us, it will help us to improve our services. We inform you that our breakfast can be taken in your room. If the buffet does not... More 

Bonn
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 2, 2016

...for a stop over. I came late in the evening and wanted to take the first TGV early next morning. Location is perfect. You just have to cross the street and you are directly on the platform. The receptionist was very helpful and friendly. Rooms are clean and big. The elevator does not work well.

Review collected in partnership with bookinfrance.com

Helpful?
Thank Natasha Z
MargauxLVL K, Guest Relations Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear ZenHealer, Thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse. We apologize not meeting your expectations. Your feedback is important for us, it will help us to improve our service. Of course i will check with the service concerned about your window desagreements. Futhermore every IHG members are... More 

cairo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 1, 2016

It's the worst hotel we have ever tried service is horrible and the rooms are very small, no variety at breakfast they are not changing the towels at the rooms daily we didn't enjoy and will never recommend to anyone in addition the staff are not friendly as the other hotel at Paris.

Review collected in partnership with bookinfrance.com

Helpful?
1 Thank MarioFamily77
MargauxLVL K, Front Office Manager at Hotel Holiday Inn Paris Gare Montparnasse, responded to this review

Dear MarioFamily77, Thank you for taking your time to write your feedback regarding your stay at the Holiday Inn Gare Paris Montparnasse. I would like to apologize for the inconvenience you encountered due to technical problems. We of course immediatly contacted our technical department. I am very surprised to see that our staff was not friendly, that why i ask... More 

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