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BEST WESTERN Hotel Mercedes

#546 of 1,773 Hotels in Paris
Certificate of Excellence
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128 Avenue de Wagram, 75017 Paris, France
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Best prices for: 1 room 1 guest
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BEST WESTERN Hotel Mercedes
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BEST WESTERN Hotel Mercedes
BEST WESTERN Hotel Mercedes
BEST WESTERN Hotel Mercedes
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138 reviews from our community

Traveler rating
    43
    72
    14
    6
    3
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18
72
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights with friends . Great location easy for the Metro and a short walk to the sights . Beware though very few restaurants and bars open in the evening . Hotel was lovely and rooms very well equipped

Was this review helpful? Yes
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "GlastoFan", Dear Host, On behalf of the entire team, I kindly thank you for taking time to review about our hotel after your stay with us. I am very happy to read you did enjoy the Mercedes and the Equipment that is provided in our rooms, with this Art Déco touch that is the identity of the hotel. I... More 

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently spent four nights there, it's very centrally located hotel, not for from the Champs E., but also in a quiet residential area, with close access to the metro. Rooms are well equipped and clean, good bathroom amenities, got one on a high floor with a nice view and balcony, which was a bonus. Friendly staff, just the lift is... More 

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GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "Dante C", Dear Host, I kindly thank you first for taking time to review after your stay with us at the Best Western Mercedes Arc de Triomphe. We are really glad you did enjoy your room with the comfort provided, such détails as proposing our guests a higher category of amenities... It is true also that location is ideal... More 

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and my mother visited the Hotel Mercedes at the end of April for a two day trip to Paris and chose this hotel through a deal grouped with the Eurostar. The hotel was in a lovely, quiet part of the city, away from the hustle and bustle of tourists and traffic. We arrived via Metro, a one minute walk... More 

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "Georgie_and_Leah", Dear Hosts, It has been a real pleasure and honor to read your review after your stay with us at the Best Western Mercedes Arc de Triomphe. We are so happy to read we met your expectations during your stay and I have passed on your very kind words to Aude. It is true we can consider being... More 

Harrow, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days at the very end of April in a 6th floor room and found this more than adequate, although I'm not sure the group of American coach tourists felt the same when they all tried to book in at the same time and saw the size of the lift. The hotel is located 2 minutes walk... More 

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GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "TrappyBee" We thank you very much for publishing your review after your stay with us at the Best Western Mercedes Arc de Triomphe. We are happy to read your remarks about the comfort and decoration in rooms, the typical facede (an Art deco one, almost unique in Paris) indeed it is true it is a noisy city we are... More 

Dunstable, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited best western hotel in Paris on February, it was a suprise valentines gift from my husband. We booked a standard room but when we got there the staff was lovely and so helpful they gave us a deluxe room which was much bigger. Staff is very helpful they help finding restaurants locations, they speak good english. The location... More 

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "Emily4321" On behalf of the entire team of the Best Western Mercedes Arc de Triomphe, I would like to sincerely thank you for taking time to review. We are so honored to read that we met your expectations for this such special occasion to stay in Paris in February. I have passed on your very kind words to our... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the minute we walked in we felt welcome at this hotel! The reception staff were so polite, courteous and helpful providing us with everything we needed! Not only did they make our stay enjoyable, easy and comfortable they were always ready to provide information like directions and where to eat. The hotel is in an excellent location and easy... More 

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "Wahida W", What a pleasure opening my emails this morning and read you very kind review after your stay at the Best Western Mercedes Arc de Triomphe. We are really dedicated to our hosts and it is such a pleasure to read the hotel and our team in particular managed to satisfy your expectations during your Parisian stay. I... More 

Greater London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location : Very close to the metro station (Wagram - Line 1), 15mins walk to Arc de Triomphe and another 15 mins to the Eiffel Tower via Champs Elysess. One can easily visit all major attractions via metro and all lines are well connected. Travel: I would suggest you pick up a map from the station which will be very... More 

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "VK2931" On behalf of the entire team of the Best Western Mercedes Arc de Triomphe, I would like to kindly thank you for reviewing about your stay with us, thus we are really happy to read we met your expectations. I've passed on your kind words to our team. Indeed the location is ideal for visiting a lot of... More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed April 12, 2015

We'd like to start this review by making it clear that the rating of 'Poor' mainly relates to the positioning of our room. We found it impossible to sleep, the room was next to the reception , meaning their music and every single person who came in at night woke us up. In addition to the noise from the reception,... More 

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GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear Host, Dear "LisaJemma", We took aknowledge of your feedback and are sorry for not meeting your expectations. We would have rather preferred to satisfy you as we manage to do so normally, taking good note your deception was mainly explained by the location of your room on the ground floor. I defintitely think in regards to your words that... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2015

Nice hotel close to the Wagram metro station. Good neighborhood with bakery and grocery shops close by. Rooms are not big but decent size. Clean and well kept. Room 710 has a small balcony. I would recommend.

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "WestBalkan", Thank you very much for leaving your feedback after your stay with us at the Best Western Mercedes Arc de Triomphe. We are glad to read the Junior Suite 710 met your expectations. We very much looking forward to welcoming you again in our beautiful area in the city. Kind Regards, Guillaume Marchand, Hotel Manager More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 2, 2015

My husband and I stayed at the Best Western from 12th - 14th March 2015. We were very happy with the hotel - it was in a really nice location, close to the Arc de Triomphe. Wagram metro station was a 2 minute walk, and there were some lovely bistros on Wagram avenue - we went to a bistro/restaurant which... More 

Was this review helpful? Yes 1
GUILLAUME M, Directeur général at BEST WESTERN Hotel Mercedes, responded to this review

Dear "Suki00", We kindly thank you so much for your feedback after your stay with us at the Best Western Mercedes Arc de Triomphe. I feel happy to read our wonderful team managed to help you with restaurants and touring recommandations, and that some luxury amenities we've provided in your room such as the "l'Occitane" products pleased you. The same... More 

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