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Mercure Paris Terminus Nord

#1,024 of 1,793 Hotels in Paris
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12, Boulevard de Denain, 75010 Paris, France
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Mercure Paris Terminus Nord
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Mercure Paris Terminus Nord
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1,375 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangkok, Thailand
Top Contributor
201 reviews 201 reviews
75 hotel reviews
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have stayed here before but the service standards are low. I tried again this time as being a platinum member and to see if there is any improvement. The only positive thing is that the location is excellent, right opposite the paris nord station. But except everything is negative. The staff is very rude. They always try their luck... More 

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kent
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

we have just come back from a 2 night stay here very convenient right opposite the station Gard du nord where you can reach most of paris, Reception very clean the and looks lovely, Check in was good the receptionist was very nice really helpfull, Our room was on the fifth floor it was lovely we had a few off... More 

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Firstly I would like to thank you for taking the time to advise of your recent stay at Mercure Paris Ter-minus Nord. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The services was excellent, the hotel staff was always prompt to make you feel like home. Although my stay was business related I felt very comfortable with the setting of the room. Room service was available and I was walking distance from most of the nice restaurants and caffees.

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you felt like at home during your stay with us. Because that is exactly what we want for you and our visitors. We thank you for your compliments that have been shared with the entire team. We hope to have... More 

Ombersley, United Kingdom
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is well positioned near Gare Du Nord The rooms are very good and the staff very helpful I recommend this hotel as one of the best in this area The surrounding area is not perfect but very close for the TGV

Review collected in partnership with Accorhotels.com

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you very much for sharing your hotel experience you had with Mercure Paris Terminus Nord with others here on TripAdvisor. The fact that you recommend our hotel as one of the best in the area means a lot to us! We love to read that you enjoyed our great location and our nice staff! We hope to... More 

Toronto, Canada
Top Contributor
72 reviews 72 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a night stay at Mercure Terminus Nord. It is greatly situated right across the Gare du Nord, since we were taking the Eurostar to London next day. Gare du Nord also has the Metro, RER, TGV and other trains for Europe. The hotel room was very modern, spacious, clean, comfortable and classy. It had a king size bed,... More 

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you very much for sharing your hotel experience you had with Mercure Paris Terminus Nord with others here on TripAdvisor. The fact that you mention that our staff was extremely helpful during your misfortune in Paris means a lot to us! We love to read that you enjoyed our convenient location! We hope that you are now... More 

Salt Lake City, Utah
Top Contributor
61 reviews 61 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a perfectly placed hotel for our brief stay in Paris. The bedroom furniture had been updated and were fine. The lone English-speaking channel on TV was CNN, but we weren't really there to watch TV and only had it on while we got dressed in the morning. The let-down was the bathroom. It was clean and serviceable, but... More 

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you very much for sharing your hotel experience you had with Mercure Paris Terminus Nord with others here on TripAdvisor. We love to read that you enjoyed our location! We also thank you for mentioning the areas for improvement which will allow us to better consider our guests’ expectations. Your comments have been shared in details with... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

great location opposite the rail station very friendly and helpful staff rooms small but this is to be expected good value for money I would stay again but should be allocated more than one milk for making tea Merci

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Henry, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our great location and our helpful staff. We thank you for your compliments that have been shared with the entire team. We hope to have you back soon with us. Kind regards, Jean-Louis Descoins More 

Hong Kong, China
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location if you need to travel via Gare du Nord. The front desk staffs were friendly. The room is spacious but the carpet is very dirty I dare not to step on it with my barefoot. The breakfast was simple and healthy. The wifi is free and very smooth. With the location and the staffs they have I believe... More 

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Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Debby, Thank you very much for sharing your hotel experience you had with Mercure Paris Terminus Nord with others here on TripAdvisor. We love to read that you enjoyed our location and our friendly staff! We also thank you for mentioning the areas for improvement which will allow us to better consider our guests’ expectations. We hope to welcome... More 

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.

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