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Mercure Paris Bastille Saint Antoine

#845 of 1,793 Hotels in Paris
Certificate of Excellence
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64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
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Mercure Paris Bastille Saint Antoine
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Mercure Paris Bastille Saint Antoine
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251 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Yarm, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner booked this hotel for a romantic trip to Paris and it looked great on the website. Upon arrrival the hotel is a fair walk from Gare du Lyon station and is quite small from the outside. The inside could do with some refreshing as the decor is old and a bit tatty. Reception staff were helpful and friendly.... More 

Was this review helpful? Yes
ValquiriaDEIBER, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Bonjour! Thank you for your message. I shall share with my team your praises concerning their behavior We are really sorry if you had a problem with the conditions of cleaning in the balcony in April, 2014. We hope to see to show the modifications that we already done and we ll surprise you very soon with the hotel renovated.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed on the top floor in a room which has a balcony and is thus more expensive. What really put me off was the smell in the corridor as I walked out of the elevator. I expect anything above 3 stars to be well maintained and clean. The room in itself was fine, with nice furniture, and very small... More 

Was this review helpful? Yes
ValquiriaDEIBER, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Bonjour ! Thank you for your message. We are sorry that in july you did not have a pleasant stay in our hotel. We ll be a pleasure to welcome you one more time and show you many changes. à bientôt More 

Paris, France
Top Contributor
59 reviews 59 reviews
56 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here twice once as a preferred accor member and once without being preferred. They have preferred rooms, which are good, however the other rooms were pretty depressing, mainly just drab and soul less, however the preferred rooms are a bit bigger and the internet is better. The location is good there is a great food market opposite the... More 

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ValquiriaDEIBER, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Bonjour ! Thank you for your comment. We have many kind of room. We try to offer the room that will satisfy our client. Please inform to the reception what you want and we will do our best. See you very soon... More 

Basingstoke, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 19, 2015

Quiet hotel, in a good location, with pleasant & helpful staff. Room was lovely, comfortable and clean. It was very cold in the room when we arrived however it got warm fairly quickly. Hotel is not far from the metro. Easy walking distance from the main road hence restaurants. We did not have breakfast at the hotel, we preferred a... More 

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DeiberValquiria, Gérant at Mercure Paris Bastille Saint Antoine, responded to this review

Bonjour Dear client! We are so glad to know that your had a wonderful time in our hotel, thaNk you for your stay and comment. He hope to see you soon. à bientôt Valquiria DEIBER More 

Contributor
13 reviews 13 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 3, 2015

The location is perfect, there are many things to do around Bastille, proper French street market nearby, loads of bars and restaurants. I loved that it felt very genuine, very close to metro too. The room was very tidy and perfect, the attention was exceptional, the receptionist really went out of her way to make us feel welcome and comfortable.... More 

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MBASTILLE8652, Gérant at Mercure Paris Bastille Saint Antoine, responded to this review

Bonjour Dear client! Thank you for sharing with the tripadivaser community your feeling about the Mercure Paris Bastille Saint Antoine. It's a pleasure to us to welcome ours clients and to know that they feel good. We hope to welcome you very soon. Kind regards Valquiria DEIBER More 

Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

What can I say? Flawless. I stay there between 20th and 23rd Nov 2014. I had booked without really knowing the hotel or location. The room (privilege double) was classy, immaculate and very comfortable. The location was safe. The staff was courteous and helpful from check-in to checkout. One member of staff (Isabel) stood out for her helpfulness and professionalism.... More 

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, It's always a great pleasure to know you've had a wonderfull stay with us ! We really hope to see you again, Very best regards from all the team to you, and happy new year 2015 ! M Chaigneau GM More 

London, Ontario
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed at this hotel for a week over Christmas in the privilege room. The beds are very firm and pillows are either memory foam or thick and fluffy. The front desk service was amazing. Very friendly and helpful. We purchased a package that included breakfast. SAVE your 15 Eur pp. There are many places for breakfast, a market is... More 

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Belgium
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 27, 2014

I stayed for one night in this hotel. It is located in a residential area but I found it quite noisy with people screaming on the street ect... It is not located in "touristic area" but in a small street at about 500 min from the closest metro stop. The hotel definitely needs renovation; it has started in the hallway... More 

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Customer, Thank you for taking the time to give us your impression. It is with great attention that we have taken note of your comments to improve, again and again, our quality of service, Pending the pleasure to see you soon, Best Regards, M Chaigneau GM More 

Geneva, Switzerland
Top Contributor
104 reviews 104 reviews
75 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed for a weekend in this property. Pros: Typical Mercure product, you get what you expect with no bad surprises Location is great. The hotel is in the middle of a very lively quartier, there is a nice street market right across the street, and a huge choice of bars and trendy restaurants within walking distance. The nearest metro... More 

Was this review helpful? Yes 1
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, All the staff is joining me to thank you so much for your nice comments about your stay among us. We are very pleased that you enjoyed the hotel and the location, Of course, this will be, again and again, a great pleasure to welcome you during your next trip to Paris, Very sincerely, M Chaigneau GM More 

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2014

Very friendly staff and hotel was situated very nicely for the Metro into centre of Paris. Room was very small but had uninterrupted sleep and was adequate for our stay of 3 nights. We ate locally and found plenty of restaurants that were inexpensive. Roof top seating area was ok to take a drink and enjoy relaxing for a while.

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, Thank you for your comment. We are very happy for your pleasant stay amont us. All the staff is joining me to thank you so much. Awaiting the pleasure to see you soon, Kind regards, M Chaigneau GM More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.

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