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Mercure Paris Bastille Saint Antoine

4.0 of 5 64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
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Certificate of Excellence 2014
Mercure Paris Bastille Saint Antoine
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Mercure Paris Bastille Saint Antoine
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224 reviews from our community

Traveler rating
    47
    121
    39
    12
    5
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23
112
18
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Portuguese first
  • Russian first
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    (224)
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    (48)
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    (65)
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Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff and hotel was situated very nicely for the Metro into centre of Paris. Room was very small but had uninterrupted sleep and was adequate for our stay of 3 nights. We ate locally and found plenty of restaurants that were inexpensive. Roof top seating area was ok to take a drink and enjoy relaxing for a while.

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, Thank you for your comment. We are very happy for your pleasant stay amont us. All the staff is joining me to thank you so much. Awaiting the pleasure to see you soon, Kind regards, M Chaigneau GM More

Weymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is supposedly 4 star. The receptionist made no effort to be welcoming or helpful. the room was so tiny that there was no room for a small table on one side of the bed, the window was single-glazed so all the noise from the street ( a racket that went on all night) kept us awake. We will... More

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, We thank you for sharing your opinion with us, Our hotel is known for being situated in a quiet location overlooking a stalemate. We are sorry that you were disturbed all night. This is totally unusual. Know that each room is equipped with a sliding double-glazed, supplemented by an electric roller shutter. Awaiting the pleasure to welcome you... More

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 2, 2014

The staff at the reception was always very helpful and friendly. The first night we were in a "Privilege Room" the three other nights in a Terrace Room. The privilege room was small, no botte of wáter and really nothing "privilege" I think that the terrace room was at least as big, or even bigger and had the same amenities,... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, Thank you for sharing your opinion about your stay among us, We are sorry about the diappointing items mentionned above, Please note that we are not used to give this image, and we have well noted this. Awaiting the pleasure to welcome you for your next stay, Best regards, M Chaigneau GM More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 23, 2014

I wanted a location close to Gare de Lyon train station, it was a bit further than described on their website, a solid 20 min walk with luggage. Had a top floor room with balcony. It looked right into an office building next door and they could see right into the room, as they had a balcony too..was a bit... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, We thank you for taking the time to share your review. Your comments have been noted and taken into account very seriously. We are delighted that your stay in Paris went well, Be aware that we are only 900m from Gare de Lyon train station, about 10-12mn walk. Metro station and bus lines are 2mn walk from the... More

1 review
5 of 5 stars Reviewed September 4, 2014 via mobile

We loved our stay. Our room was spacious, clean, beds were comfortable. We stayed in privilege room, and a coffee machine and complimentary drinks was a nice plus. The hotel is nicely decorated and the facilities are good. We enjoyed the roof terrace. The location is good - easy commute by metro. Staff was nothing but attentive and friendly. Will... More

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, What a pleasure to know you've had a pleasant stay with us ! Hope to see you very soon, Very best regards, M Chaigneau GM More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 13, 2014

I am not the first time in Paris, and I understand all the problems associated with hotels and accommodation in Paris, but I did not expect this! 1 - terrible, dirty rooms. 2 Separate bath (each time waiting for hot water for 15 minutes, as a miracle!) Separately sink to wash your hands, and a separate toilet), all in different... More

Was this review helpful? Yes 1
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, Thank you very much for taking the time to share your opinion about your stay among us. I am deeply sorry for the bad experience you have had. This is absolutely not the image we used to give our customers and please kindly forgive us. Waiting to see you during your next stay in Paris to show you... More

København
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

We just came home from a week in Paris at this hotel. Located very neer the Bastille square, so getting around is easy. For Paris, the rooms are nice and big. Nothing special, but you have what you need. Cleaning every day. Nice staff in reception. They speak multiple languages, eg. english, french and spanish. There is a roof top... More

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, My team and I want to thank you so much for sharing your opinion about your stay among us, Nice to see that you've had the time to relax on the roof top ! We really hope to see you again for a next stay in Paris, Very best regards, Mathieu Chaigneau GM More

Dallas, TX USA
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 20, 2014

We enjoyed three nights at the Mercure Paris Bastille St Antoine. Although our fourth floor room was very small, it had a relaxing private outdoor terrace. With a nice view, it was great to sit on the terrace when taking a break from our days exploring Paris. The room was clean, quiet and the hotel staff was very friendly. Isabel... More

Was this review helpful? Yes
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear customer, The team joins me in thanking you for taking the time to express yourself about your impression of your stay with us. We are delighted that you had a great time, It is with great anticipation that we welcome you during your next visit to Paris, Sincerely, Mathieu Chaigneau director More

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Additional Information about Mercure Paris Bastille Saint Antoine

Address: 64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Bastille Saint Antoine 4*
Number of rooms: 34
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Also Known As:
Paname Hotel Paris

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