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All 1,798 Paris hotels

Mercure Paris Bastille Saint Antoine

4.0 of 5 Hotel   |   64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
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Mercure Paris Bastille Saint Antoine
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79%
Ranked #630 of 1,798 Hotels in Paris
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
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214 reviews from our community

Traveler rating
    46
    119
    35
    11
    3
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21
107
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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    (48)
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    (65)
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    (48)
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    (53)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved our stay. Our room was spacious, clean, beds were comfortable. We stayed in privilege room, and a coffee machine and complimentary drinks was a nice plus. The hotel is nicely decorated and the facilities are good. We enjoyed the roof terrace. The location is good - easy commute by metro. Staff was nothing but attentive and friendly. Will... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 13, 2014

I am not the first time in Paris, and I understand all the problems associated with hotels and accommodation in Paris, but I did not expect this! 1 - terrible, dirty rooms. 2 Separate bath (each time waiting for hot water for 15 minutes, as a miracle!) Separately sink to wash your hands, and a separate toilet), all in different... More

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København
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 22, 2014

We just came home from a week in Paris at this hotel. Located very neer the Bastille square, so getting around is easy. For Paris, the rooms are nice and big. Nothing special, but you have what you need. Cleaning every day. Nice staff in reception. They speak multiple languages, eg. english, french and spanish. There is a roof top... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, My team and I want to thank you so much for sharing your opinion about your stay among us, Nice to see that you've had the time to relax on the roof top ! We really hope to see you again for a next stay in Paris, Very best regards, Mathieu Chaigneau GM More

Dallas, TX USA
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 20, 2014

We enjoyed three nights at the Mercure Paris Bastille St Antoine. Although our fourth floor room was very small, it had a relaxing private outdoor terrace. With a nice view, it was great to sit on the terrace when taking a break from our days exploring Paris. The room was clean, quiet and the hotel staff was very friendly. Isabel... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear customer, The team joins me in thanking you for taking the time to express yourself about your impression of your stay with us. We are delighted that you had a great time, It is with great anticipation that we welcome you during your next visit to Paris, Sincerely, Mathieu Chaigneau director More

London
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed here for a bank holiday weekend - you can take the fast trains from Gare du Nord to Gare de Lyon (Line D?) and the hotel is a five minute walk. The hotel is contemporary. Room are smallish but fine if you are visiting paris for sightseeing etc. It is located in a quiet street in Bastille. There... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guests, What a great pleasure to read your comments ! We are really glad you enjoyed you stay in Paris, Hope to see you next time among us, Kind regards, Mathieu Chaigneau GM More

1 review
3 of 5 stars Reviewed June 3, 2014

Bad things first: bedcovers and pillows like plasric. Sweaty. Tv programs very limited. Windows probably from the 70ies, ugly carpet/no laminate. Good: cosy hotel, friendly staff, good location, comparatively quiet, nice terrace on the roof (go arrange breakfast there, but allow 20 minutes of French delay... ;-)), clean, in reach of metro, surrounded by nice small bistros and a wonderful... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear Mike S, Thank you for sharing your experience in our small and cosy hotel. Really hope to see you for your next trip in Paris, and sorry for "french delay" answering ;-) Kind regards, Mathieu Chaigneau GM More

Lincoln, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

The only positive thing I can say about this hotel is the customer service: attentive and very positive. Onto the negatives: 1) Rooms are horrible - bad use of space, poor decor, confusing layouts & not very clean. In fact, there was a mouldy pot of jam under our bed and the side table was covered in spilt tea, not... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, I do remember you, upon check-in time and moving to another room... and you felt satisfied about it. I'm really sad to read your comments about your stay among us. Apparently you've had a very bad experience, the worst ever, in our small hotel. I'm so desappointed you didn't appreciate it. Most of our guests enjoy it !... More

Milton Keynes, United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 27, 2014

The hotel was clean and the staff were helpful. The area was a good location near Bastille but the street was a little scruffy with rubbish/bins out on the pavements outside the hotel everyday. Rooms were very small but funtional, could do with a bit of a refresh. The bathroom in our terrace room had been re-done which was nice.... More

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Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this review

Dear guest, We want to thank you, first, for taking the time to comment your stay among us, All the staff and I are expecting to see you soon for your next stay in Paris, Very best regards, Mathieu Chaigneau GM More

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Additional Information about Mercure Paris Bastille Saint Antoine

Address: 64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Bastille Saint Antoine 4*
Number of rooms: 34
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Also Known As:
Paname Hotel Paris

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