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Mercure Paris Gare de L'Est Magenta

#1,248 of 1,773 Hotels in Paris
1-3 Cour de la Ferme St Lazare | Angle 79 boulevard Magenta, 75010 Paris, France
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Mercure Paris Gare de L'Est Magenta
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Mercure Paris Gare de L'Est Magenta
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319 reviews from our community

Traveler rating
    25
    138
    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

I'm the type of person that loves to write positive reviews. This stay did not meet the standard even for a mediocre review. The 1st floor room had a clear view of multiple garbage bins, and out the other window was a drunken couple fighting in the street. We found the belongings of a previous guest in the room, although... More 

Was this review helpful? Yes
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Traveler, I just read your comment about your stay in our hotel Mercure Gare de l'Est Magenta. I am very sorry about your insatisfaction and I stay at your disposal for share your experience. You can contact me by phone (00.33.1.48.24.84.84) or by email (h6223-gm@accor.com) Thank you in advcance. Best regards. Mickael, Directeur More 

Cairo
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a short family vacation at Mercure Paris Gare de L'Est boulevard Magenta. Location is great; a short walk from the train and metro stations. You can practically reach everywhere in Paris quickly. Breakfast was very good. Rooms were comfortably and staff were very friendly.

Was this review helpful? Yes
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Traveler, My team and I are very happy to read your post following your stay in our hotel Mercure Paris Gare de l'Est Magenta. We want to tell you thank you and we hope to see you very soon. Best regards Mickael, Directeur More 

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

10mins walk to Gare Du Nord and 3mins walk to Gare De Lest stations such a great location. There's also restaurants and supermarket nearby. The rooms are worn out but very clean. I wonder though the walls might be really thin as we can hear every noise from the corridors like the slamming of doors even when our neighbours closed... More 

Was this review helpful? Yes
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, Thank you so much for your post following your stay in our hotel Mercure Paris Gare de l'Est Magenta. I consider your remarks and we hope to see you very soon. Thanks again. Mickael, Directeur More 

Perth, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i stayed at this hotel for nine nights and was very happy with the level of comfort and cleanliness. Although it is tucked off the main road it was quite noisy during the night. Sirens, people shouting, rubbish trucks. The convenience to public transport was a bonus. The staff were very friendly and spoke English well.

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Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Traveler, Thank you very much for your post following your stay in our hotel Mercure Paris gare de l'Est Magenta. I am happy to inform you we totally renovate the hotel this end of the year and we will change also all the windows. We hope to welcome you very soon. Best regards Mickael, Manager More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed there for 4 nights in March 2015. The location was great, but the room condition was terrible - I was bitten by bed bugs for the first time in my life! It was around 3 am when I noticed I was bitten, and I reported this issue to the staff. The staff gave me a spray - mosquito... More 

Was this review helpful? Yes 1
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Traveler, I just read your post following your stay in our hotel Mercure Paris Gare de l'Est Magenta. I am so sorry about this problem. Is it possible for you to contact me directly for have more explainations about this ? You can contact me by phone 00.33.1.48.24.84.84 or by email h6223-gm@accor.com Thank you very much in advance. Best... More 

Travelers are raving about these Paris hotels

Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2015

The location of the hotel is good: it's located about 250 meters away from Gare de l'Est (TGV from/to Germany, Switzerland and eastern France) and the metro to every single interesting spot in Paris. For travellers from the UK, Belgium and the Netherlands: Gare du Nord with it's Thalys- and Eurostar services takes you about 7 minutes by foot. When... More 

Was this review helpful? Yes 1
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, Thank you for your post following your stay in our hotel Mercure Paris Gare de l'Est Magenta. We are sorry about the bad quality of the Wifi, we work on this point with our headoffice. I am very sorry also about the cleaning of the room, I will see immediatly my staff to fix this problem. I am... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2015

The hotel is only 7-10 mins away from the Gare du Nord station (if you are taking Euro Star) and only 5 mins away from the Gare de l'Est, which is the nearest Metro station, and has 3 lines available. There are a lot of cafe, restaurants and pharmacies around. There is also a small local supermarket on the way... More 

Was this review helpful? Yes
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, Thank you for your post foolowing your stay in our hotel Mercure Paris Gare de l'Est Magenta. We hope to see you very soon. Best regards. Mickael - Director More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

As a platinum member of Le Club, let me tell you how poor this hotel is, not recommended for any stay. Location: It is in zone 10, which lately I noticed an unsafe zone of Paris, check online for more details about Paris zones social security. Keep your personal stuff safe and do not come back late. Room: Quietness, very... More 

Was this review helpful? Yes 2
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, I am very sorry about your insatisfaction following your stay in our hotel Mercure Gare de l'Est Magenta. Our hotel is on the Gare de l'Est district and it isn't a not secure area, it is just a district like a lot districts in Paris. However I do apologize about the bottle of water missed in your room.... More 

Harrogate, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 20, 2015

The shower, hairdryer and sink were all broken. One day we got back to hotel and found we had no towels. After repeatedly asking for some we eventually had to get them ourselves. On our final day we left our bags at the hotel as our train wasn't until the afternoon. The hotel gave us numbered tags for our bags... More 

Was this review helpful? Yes 2
Mickaël V, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Sir, I am still waiting for a response from our insurance firm about the disappearance of your bag on the day of departure. I informed you of this and I responded to each of your requests by email. I am sorry that the delay is very long but unfortunately I wait too a return of our insurance. Rest assured... More 

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Prices are for 1 room, 2 adults
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