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All 1,798 Paris hotels

Mercure Paris Gare de L'Est Magenta

3.0 of 5 Hotel   |   1-3 Cour de la Ferme St Lazare | Angle 79 boulevard Magenta, 75010 Paris, France (Entrepôt)
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Ranked #1,113 of 1,798 Hotels in Paris
A recent review
4 of 5 stars reviewed 2 days ago
Heleenvz Katwijk, The Netherlands
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260 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Katwijk, The Netherlands
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

+ The room is nice and clean with a large bathroom (room 403). + Staff is helpfull. + within 5 minutes walk of Gare de l'est, Gare du Nord and metrostation - wifi was free of charge but very slow - The glass partition between the bath and the bathroom was very small, the bathroom was quite wet after showering.... More

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Taiwan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The passageway was always dark. Most important, the breakfast was chaotic. The spoons and forks were not clean. The hot meal box was usually empty. The staffs were not friendly.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

If u don't want to spend more than just sleeping time here then it's fine. If u want to be able to kick back and relax then go somewhere else. Typical small paris room that was expected but with no drawers or even doors on a wardrobe we didn't feel like unpacking and having everything in the open for the... More

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Mercuremagenta75010, Responsable réception at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, thank you for your feedback after your stay in our Hotel Mercure Gare de l'Est Magenta. We do our best to change the dark corridor as soon as possible. Your comments will be passed on to all teams to improve the coverage of our customers. Aleksandra Nowosielska, Assistant Manager More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Left my ipad at the hotel. Could not speak much French. Called them and they found it. There was very prompt email exchanges. The ipad was packaged and delivered safely. The hotel was also very convenient. Helped us get around Paris and find vegetarian food. Qudos to their kind staff.

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Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2014

Hotel corridor was dimly lighted and narrow. Safety risk. First room allocated had air conditioning not working. A change of room has very noisy air conditioning. Although working, it cannot be adjusted for temperature level with temperature set at a permanent 18 degree C. Toiletries was not the same standard that I am used to in a Mercure hotel or... More

Review collected in partnership with Mercure Hotels

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Mercuremagenta75010, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to correct the malfunctionings that you mentioned. Yours sincerely, Julie Rollot, General Manager More

Manchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

Excellent little hotel but rooms are very tight to move around easily. Lovely friendly and professional staff. Didn't have breakfast went for McD's opposite to save money. Good for a night or two. A few dodgy characters about to be expected near train stations I suppose. Don't expect a decent view you won't get one unless you pay top dollar... More

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Mercuremagenta75010, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in the hotel Mercure... More

Leuven
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2014

Friendly and helpful staff. Rooms are very basic but clean and not too small, compared to Paris standards. Bathroom is clean and everything worked. We didn't have breakfast in the hotel, as we prefer to have it in one of the café's around. Sound insulation was not so good, both from inside and outside but it was compensated by the... More

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Jakarta
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 31, 2014

The staff is nice, location is strategic, walking distance to Gare Du Nord, but the hotel is awful, very small hotel, small elevator, small and dark corridor, small room, small bed, small bathroom, and everything is so small. Not worth with the price and the Mercure brand. the bathroom amenities is mercure standard, but the the bathroom is so small.... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Mercuremagenta75010, Directeur général at Mercure Paris Gare de L'Est Magenta, responded to this review

Dear guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations For your next stay, please do not hesitate to ask... More

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Additional Information about Mercure Paris Gare de L'Est Magenta

Address: 1-3 Cour de la Ferme St Lazare | Angle 79 boulevard Magenta, 75010 Paris, France
Location: France > Ile-de-France > Paris > Entrepôt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Paris Gare de L'Est Magenta 3*
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Also Known As:
Mercure Paris Gare De l`Est Magenta Hotel Paris

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