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Hyatt Regency Paris Etoile

4.0 of 5 Hotel   |   3, Place du General Keonig, 75017 Paris, France
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Ranked #1,214 of 1,793 Hotels in Paris
A recent review
5 of 5 stars Reviewed August 11, 2014
gwestella Sarawak, Malaysia
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849 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hyatt Regency Paris Etoile
See the most recent reviews
Sarawak, Malaysia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

If you are looking to wrap your Parisian night with fantastic, extravagant view of Paris hence, this is the place to go where you can enjoy your sweet cocktails moments plus, entertain by its helpful, adorable, friendly staff.

Was this review helpful? Yes
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you very much for your very kind comments. We are thrilled to read that you had such a fantastic night at Bar La Vue. We will be more than happy to welcome you back again soon. Best regards, Michel Morauw General Manager More

Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 10, 2014

We booked an Eiffel Tower view and we put on 24th floor. View was absolutely sensational with the lights of the Eiffel Tower every night as well as the Arc de Triomphe. It was around 1.5 km to walk to the Arc de Triomphe and get on the Hop on Hop off bus. Would not recommend Bar La Vue if... More

Was this review helpful? Yes 1
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you very much for your comment. We are delighted to read that you enjoyed your stay with us. We will be more than happy to welcome you back again soon. Best regards, Michel Morauw General Manager More

Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

When I realized that we would have a couple of days in Paris on our way back to the states, I randomly chose the Hyatt Regency Paris Etoile from a third-party booking website. I wasn't sure what to expect, as the reviews I read on TripAdvisor were mixed. I could not have been more pleased! The location was awesome --... More

Was this review helpful? Yes 2
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you very much for your kind comment. We are immensely glad to read that you enjoyed your stay with us. We will be more than happy to welcome you back again soon. Best regards, Michel Morauw General Manager More

Paris
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

I don't know how this hotel is rated 4 stars i've visited lots of 3 star hotels in Europe and they are way better ,its old ,dirty, OVER PRICED and the rooms decoration is terrible and the lightning was badly distributed in the room second the breakfast buffet was not delicious and there was very few options third the bathroom... More

Was this review helpful? Yes 2
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you for your comment. We are glad to read that you enjoyed our location, but are deeply sorry to read that you did not enjoy the room. We also apologise for the disagreement you mentioned having during your stay. For your information, the hotel is being renovated at the beginning of next year. The renovation will include all of... More

Covington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2014

Do not stay at this hotel. It is convenient to the Metro, but it is too far from the 'action'. It must have been finished out in the 80's, garish colors and metal ceilings. This place is in drastic need of an upgrade. Furnishings are dated and so are the plumbing fixtures. You need a ladder to get in and... More

Was this review helpful? Yes
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you for your feedback. For your information, we have recently rebranded as Hyatt Regency Paris Etoile. We will begin rejuvenating this classic property in order to provide our unique Hyatt guest experience. It would be a pleasure to welcome you back again soon. Best regards, Michel Morauw General Manager More

Istanbul, Turkey
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 5, 2014

The hotel has a very beautiful view of the Eiffel Tour. The Concierge was very helpful with dining out recommendations. The location of the hotel was fantastic, we actually walked to many of the main attractions and the metro and the shuttle bus to the airport were literally on the doorstep

Was this review helpful? Yes
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you for your feedback. We are glad to read that you enjoyed your stay, and the service from our concierge. We look forward to welcoming you back again soon. Best regards, Michel Morauw General Manager More

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 4, 2014 via mobile

This hotel looks grand and with Hyatt name the expectation is to get basic service right...but it is worse then a local 1 star hotel. To begin with the checkin process was unnecessary time consuming. At 3 pm, which is the official checkin time there were only 2 people at reception . With a queue of atleast 30 minutes when... More

Was this review helpful? Yes 1
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank your for your comment. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we sincerely apologise for your stay being unsatisfactory. Your feedback has been shared with our team. With regard to check-in, we offer our sincere apologies for the delays you experienced. We always do our best to ensure... More

Barcelona, Spain
Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stayed here for my fathers birthday over the 14th of July (National day in France) and had rooms on the 30th floor with view over the Eiffel Tower. The view basically is the best part of the hotel. In the top floor is the hotels "sky bar" which has a nice view, but the prices for drinks are horrendous.... More

Was this review helpful? Yes 1
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you very much for your kind comment. We are happy to read that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Michel Morauw General Manager More

Cairo, Egypt
2 reviews
4 of 5 stars Reviewed August 3, 2014

Advantages: - Good location (Close to Arc de triomphe & Champs Elysees) - Close to a metro station (Porte Maillot "M1") - Great view (Tour Eiffel & Arc de triomphe) - Helpful staff & good hospitality in the reception - Room size was acceptable (compared to most hotels in Paris) Disadvantages: - Breakfast was not up to the level (few... More

Was this review helpful? Yes
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you for taking the time to write a comment about your stay at Hyatt Regency Paris Etoile. Comments like your help us to improve our service and allocations, so thank you. We look forward to welcoming you back again soon. Best regards, Michel Morauw General Manager More

Neuilly Sur Seine
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 3, 2014

Hyatt took over the Former Concorde Lafayette last year. It is one if the largest hotels in Europe so clearly the transformation will take time. In a city renowned for it's overpriced hotels, the Hyatt Etoile does offer reasonable value for money. Unfortunately, as a result of cost savings the renovations appear to have been dictated by accountants rather than... More

Was this review helpful? Yes
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Thank you for your feedback. As you mentioned, the hotel is being renovated at the beginning of next year. Our goal is to create a unique experience and provide our guests with a memorable stay. I am sure you will be delighted with the guest experience of our new and improved hotel. We look forward to welcoming you back again... More

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Additional Information about Hyatt Regency Paris Etoile

Address: 3, Place du General Keonig, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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