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Hyatt Regency Paris Etoile

4.0 of 5 Hotel   |   3, Place du General Keonig, 75017 Paris, France
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Ranked #1,185 of 1,797 Hotels in Paris
A recent review
3 of 5 stars reviewed yesterday
BalancedCritic2014 Singapore, Singapore
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804 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel is quite adequate and has nice views across the city. I got given a room with some electrical problems and the key card did not turn on the lights ... Problem was fixed twice and I eventually had to move rooms. The location is good for my needs - close to the Arc de Triomphe and quite suitable... More

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Paris, France
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel would be average as a Holiday Inn, but as a Hyatt, it is woefully disappointing. I stayed one night (trust me, it was enough!) and also ran a conference event. The front desk staff at check-in were rude. My party all had reservations for two nights, which should only have been for one night. I've never seen so... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I recent stayed in this hotel booked through Viking River Cruises. Very bad idea Viking. The only thing good about the hotel was the view from the hotel room. Upon arrival I received breakfast vouchers from Viking and went to my room. Got to the room. The key did not work. This was irritating. So headed back down the elevator,... More

Was this review helpful? Yes 1
san diego, california
Top Contributor
54 reviews 54 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I sifted through the reviews and was a tad worried about staying in the hotel which needed remodeling. I requested a refurbished room and was on the 7th floor. Room had a nice soaking tub and rainwater shower head. The room had a small window I could open to get a breeze when traffic quieted down. Furnishings are sparse, no... More

Was this review helpful? Yes 1
Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

We thank you for taking the time to write your comments; they are greatly appreciated. We are very pleased to read that you enjoyed your stay and that you plan to come back. We will be more than happy to welcome you back again soon. Best regards, Michel Morauw General Manager More

Chicago
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

As a former Hyatt management employee, I have certain expectations of a Hyatt property. I understand this hotel was acquired by Hyatt approximately a year ago and is undergoing some sprucing up. What I can not understand is why Hyatt did not close the hotel for a short time to renovate the guest rooms. I was in three guest rooms... More

Was this review helpful? Yes 2
Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Thank you for your comment. We are sorry to read that you did not enjoy your stay with us. As you mentioned, we will shortly begin rejuvenating this classic property in order to provide our guests with an improved Hyatt experience. We look forward to having the opportunity to welcome you back again soon and exceed your expectations. Best regards,... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall stay was ok. Room was clean, new and of decent size . Bed and pillow was comfortable. Location wise - I personally find it a little far from the main attractions (a good 20mins stroll to Champ Élysées for eg). There's much room for improvement on their service. Calls to room service, reception and housekeeping went unanswered many times.... More

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Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Thank you for your feedback. We apologise for your disappointment with our service. The experiences you describe are not characteristic of the level of service our colleagues strive to provide, and for that we sincerely apologise. We look forward to having the opportunity to welcome you back again soon and exceed your expectations. Best regards, Michel Morauw General Manager More

92
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I did not stayed at this hotel fortunately. I just went there for a drink last Thursday with my friend to celebrate my driving license. It was such a big disappointment. I honestly had a much nicer experience in 4 stars hotel like Hilton and Marriott in London than this one. I think in Paris they have a big problem... More

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Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Thank you for taking the time to share on TripAdvisor your feedback about your stay at Hyatt Regency Paris Etoile We are sorry that you feel you experienced racism at our hotel. We want to assure you that none of our waiters are racist and that all of our guests are important. We look forward to having the opportunity to... More

Reno, Nevada
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here for 1 night after Fashion Week so it wasn't prime time at that time. I heard about people getting complimentary upgrades to a room with a view of the Eiffel Tower so I assumed they would give it to me as I am a Platinum member, am a licensed travel agent (had my card with my info.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel as it had great views of Paris. The Eiffel Tower side of the hotel lived up to our expectations - in terms of the view. I was beautiful to watch the Tower of a night time from the room as it sparkled. But unless you are going to pay for a view from a window there... More

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Stroud, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed in quite a few Hyatts this is far from the usual standard. Small rooms, will tired paint work, carpets that need a deep clean, or replacing. Tiling in bathroom pretty tired and covered in silicon. No kettle to make tea/coffee etc. Pretty poor gutted got this for 5 days......at least I'm not paying for it......

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Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Thank you for your feedback. We are deeply sorry to read that you and your family were disappointed with your stay. For your information, we are not allowed to provide kettles or irons for security reasons, as the hotel is located in such a tall building. Regarding your room’s facilities, thank you for sharing your thoughts; they will help us... More

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Additional Information about Hyatt Regency Paris Etoile

Address: 3, Place du General Keonig, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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