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Libertel Canal Saint-Martin

5 av Secretan, 75019 Paris, France (Formerly Libertel La Villette)
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Libertel Canal Saint-Martin
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595 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • French first
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    (157)
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London, England, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I thought this hotel was great! We booked this trip to Paris very last minute, and got a great deal through lastminute.com. Because the price was so good we paid a bit extra to upgrade to one of their 'club' rooms (which are more spacious, and come with a Nespresso machine, mini-fridge, bathrobe, and slippers). The room was great -... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Hi. Just came back from a 3 night stay at this hotel. I always read these reviews and then worry. I need not have done so. Great and comfortable hotel in a pretty area of paris with easy access to a bakery next door for breakfast, the river which in summer was bustling with exciting things (we played board games,... More 

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Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bathroom small and with no privacy (the bathroom door is useless). Shower nice, but water gets everywhere. The elevator is as if there were no (despite the 8 floors!): it is used by the staff for cleaning. A staff guy came into my room without knocking at the door. Room-cleaning are made haphazardly and sometimes lack even the tablecloths. My... More 

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Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Dear Claudio F, We are sorry to see what happen during your stay in our hotel. We have taken account of your comment about the staff and have a meeting with them because the answer given is not right at all. Please, we invite you to contact us by email csm@hlparis.com to get more explaination about what happen during your... More 

Port Stephens, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was great for the price, clean comfortable rooms, friendly staff. A friend booked it and I trusted that he knew the location was ok however I should have done more research before agreeing. Location I hated, felt like I was in the ghetto and had to travel on two different dodgy trains to get to the city centre.... More 

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Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Hello KMTTraveller ! Thank you very much for your review about our hotel. We are very happy to see that our hotel satisfied you in term of cleanness. We have taken account of your comment about the location. Usually, the Canal Saint-Martin is a good location and district but like every big cities there is nothing we can do for... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015

I went to the hotel from Friday 17th July-Monday 20th July. It was exactly what we were looking for in a hotel. The staff were exceptionally friendly, the location is so quick and easy to get to all the attractions (louvre, Eiffel tower etc). We were so impressed with the rooms, they were spotlessly clean so much that it looked... More 

Was this review helpful? Yes 1
Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Hello Beth10008, Thank you very much for this very positive comment. We are very happy to see that a had a great time with us during your stay. Do not hesitate to follow us on Google+ or Facebook to be updated with new offers and discounts. It will be a pleasure to welcome again at the Libertel Canal Saint-Martin hotel... More 

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed July 18, 2015

The hotel was in a great location with good and cheap rail links around Paris and Paris Charles De Gualle Airport. We had two rooms (a standard and a comfort room) and both were very clean and comfortable. The staff were friendly and helpful and spoke good english.

Review collected in partnership with this hotel

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Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Dear 381melanied , Thank you very much for your review about our hotel and giving us 5/5 ranking. We are very happy to see that a had a great time with us during your stay. Do not hesitate to follow us on Google+ or Facebook to be updated with new offers and discounts. It will be a pleasure to welcome... More 

Bellingen, Australia
1 review
3 of 5 stars Reviewed July 17, 2015

Hotel refuses any storage of bicycles though enough space would be available in yard. Hotel also ignored booking agreement of "pay later at the hotel" and requested "early payment" and never admitted that there was obviously a discrepancy between their conditions and the booking website.

Review collected in partnership with this hotel

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Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Thank you for giving us your impressions after your stay in our hotel. Sorry to hear that you were not completely satisfied with our service. Concerning your bicycle, we never mentioned on booking.com that we have place to store them in the hotel and for security reasons, especially in case of fire it could be very dangerous to store them... More 

Umea, Sweden
1 review
3 of 5 stars Reviewed July 16, 2015

-No fridge in the room. Toilet and basin are separated. Any noise from outdoor is heard in the room easily. The room was small. +The hotel was very clean and recently renovated. Close to metro station.

Review collected in partnership with this hotel

Was this review helpful? Yes
Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Hello 472vahidj ! Thank you very much for your review about our hotel. We are very happy to see that our hotel satisfied you in term of cleanness. We have taken account of your comment about the size of the room, the noise and the amenities. We will try our best to solve this problem. Actually, we have bigger rooms,... More 

Bengaluru (Bangalore), India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 9, 2015

Very Good: Location. If you are looking for a budget hotel near to major attractions in Paris as well as the metro go nowhere else. It is also very close to Gare du Nord. Perfect location. Okay: Wifi, Budget Prices, Staff, Clean rooms. Bad: Tiniest rooms I have even seen. You may feel claustrophobic

Was this review helpful? Yes 2
Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Thank you very much Abhit007, Thank you very much for your review about our hotel. We are very happy to see that a had a great time with us during your stay. We do understand that some of our rooms are small. However, we do have bigger rooms. It will be a pleasure to welcome again at the Libertel Canal... More 

Jakarta
1 review
4 of 5 stars Reviewed July 1, 2015

efficient. Close to metro and sacre couer. Clean. Friendly staff. Room a bit small and the bathroom also tiny. However, it's okay for 2 person travelin.. Check cute resto and shoe shop nearby! I think this hotel worth every penny

Review collected in partnership with this hotel

Was this review helpful? Yes
Pierre B, Directeur général at Libertel Canal Saint-Martin, responded to this review

Thank you very much lif376 for sharing your experience on Tripadvisor. We are very happy to see that you spent a great time in our establishment during your stay in Paris. It will be a pleasure to welcome again at the Libertel Canal Saint Martin hotel. Do not hesitate to follow us on Facebook and Google+. Sincere Regards, P.BURIGNAT Exectutive... More 

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