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3 Rue De Castiglione, 75001 Paris, France
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Reviews you can trust: Business

67% Recommend
3.5 of 5 stars 41 reviews
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By trip type
Business (41)
[ Date ] [ Rating ]
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5 of 5 stars
Agent9   5 contributions
Undisclosed Location
Nov 16, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

I have stayed at the Westin Paris several times this year at different times of the year. It is a great place to stay any time of the year, especially when the interior courtyard is open. The service at all levels from the managers, reception, concierge, doormen and houskeeping is excellent . The rooms are not cookie cutter which is... more

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3 of 5 stars
platinumtraveler2009   4 contributions
western us
Oct 29, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This beautiful building in a great location is about all this hotel has going for it. The service was very aloof with the exception of the concierge who was very friendly and made great restaurant suggestions. My room was small and dark with hardly any lighting provided. My trip, which was for business, was not as productive as it could... more

Management response from
Cushnahan, Front of House Manager

Dear platinumtraveler2009, Thank you for your review and kind comments on our concierge team. please accept my apologies for the way in which we had handled your internet connection issue. Indeed this should have not been an issue and I hope that you will allow us the opportunity to welcome you back soon in order to make things up to...

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3 of 5 stars
ErwinFromBelgium   25 contributions
Belgium
Oct 29, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

stayed one night for business. The hotel is very well located. It's a huge hotel, so if you're looking for the small, personal approach...look somewhere else. I tried Lefirst and their bar...both warm & dark and kind of old-fashioned places...some might like it. Food was good; drinks as always expensive (especially the 8 euro cola). my room was a Eiffel... more

Management response from
Cushnahan, Front of House Manager

Dear ErwinFromBelgium, Thank you for your review. I regret that you did feel our usual high levels personal service on this occasion. We do put a lot of effort into looking after each of our guests during their entire stay. For your information we do have a large Varity of spacious rooms available which are ideal for business trips, I...

aaaargh
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2 of 5 stars
Gastronauta   36 contributions
Surrey, UK
Sep 13, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I did not choose this sad behemoth: my office did: I have now asked them to remove it from our list altogether, I may have been unlucky as there was a huge convention at the time - but this place made the Waldorf Astoria in NY look quiet. Enormous numbers of people with all public spaces constantly crowded at any... more

Management response from
Cushnahan, Front of House Manager

Dear Gastronauta , Thank you for your review and comment on our hotel. I regret that you did not enjoy your stay with us on this occasion, though would like to assure you that we have no rooms in the hotel that are as small as 10M2. I am sorry that you found your room to have been inadequately small...

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5 of 5 stars
rosedubh   1 contribution
Ireland
Sep 10, 2009 | Trip type: Business, Friends getaway
1/1 found this review helpful

I stayed at the Westin over a long weekend (Sept 4 -Sept7) with friends and had a wonderful experience and would gladly recommend this hotel to anyone The suite was perfect, very clean and had a marvellous view of Paris. The staff were very attentive friendly and courteous and special thanks to Conor the duty manager that weekend. Without a... more

Management response from
Cushnahan, Front of House Manager

Dear rosedubh , Very happy to see that you had such a refreshing weekend with us. It was a pleasure to have helped make you stay more serene. We shall also look forward to your next visit. Kind regards, Conor Cushnahan

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5 of 5 stars
Alina781   8 contributions
Bucharest, Romania
Sep 6, 2009 | Trip type: Business

Lovely rooms, great view, nice cuisine, fabulous location, un peu de je ne sais quoi... Highly recommendable. more

Management response from
Cushnahan, Front of House Manager

Dear Alina781 , Glad to hear that you enjoyed your stay and found your experience truly inspiring. Kind regards, Conor Cushnahan

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1 of 5 stars
AlessandroF   4 contributions
London
Aug 25, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I stayed at this hotel for one night last week. I arrived around 12pm to be told that whilst my room would not be available until 3pm, I could have another one if I 'upgraded' with an extra 70EUR. Beware, I fear that this is just a trick to get people to spend more money, but in the interest of... more

Management response from
Cushnahan, Front of House Manager

Dear AlessandroF , Thank you for taking the time out to share your comments. I regret that the room type you had reserved was not available before our 3pm check in time. Though was happy that an alternative option was offered for an early check in and an upgraded room type. With this said I regret that the room was...

Amazing.
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5 of 5 stars
worldtrvlr777   6 contributions
new york
Aug 11, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at the Westin Paris for three weeks while on business, and honestly, the place felt like home. A really, really, really NICE home! The staff was so welcoming and friendly. My room was amazing -- huge, and it was considered a standard room! And the location is unbeatable. Right across the street from the Tuilerie Gardens, and a... more

Management response from
Cushnahan, Front of House Manager

Dear worldtrvlr777 , Thank you so much for such a great review. Glad to see you coming back every time! Best regards, Conor Cushnahan.

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4 of 5 stars
RL-TX   56 contributions
Dallas, Texas
Aug 2, 2009 | Trip type: Business
1/1 found this review helpful

Was glad to stay in the Westin after the strike was resolved as it is in a fabulous location - close to sight seeing, shopping, etc. The lobby is impressive and ornate with a lovely, large courtyard where one can drink or dine. The staff was friendly and I was relieved, after experiencing some language barriers in Paris, that they... more

Management response from
Cushnahan, Front of House Manager

Dear RL-TX, Thank you for your review. I am happy that you enjoyed your stay with us and that you had been well looked after by our team. Apologies for the level of noise experienced during your stay, we do take guest comfort very seriously and this is an areas we are currently training in. Once again I apologize for...

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3 of 5 stars
FrankDrebin   53 contributions
Sydney, Australia
Jul 23, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Room#2039 (Deluxe - with View/facing Jardins des Tuileries), 2nd Floor (of 5) First and foremost it's important to note the profile of The Westin Paris when one arrives. After a gruelling (but expected) drive in from CDG in peak hour traffic, I arrived at the Westin with it's grand façade and facing the Jardins des Tuileries. It's hard to know... more

Management response from
Cushnahan, Front of House Manager

Dear FrankDrebin, Thank you for taking the time during your first night with us to add your review. I regret that we did not have a room available on your arrival due to your early arrival time and hotel occupancy the previous night. We do have a few new associates training at the reception, as we are strengthening the front...

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Westin Paris Also Known As

  • Paris Westin
  • Westin Hotel Paris
Address: 3 Rue De Castiglione, 75001 Paris, France