Expensive hotel, however very well located and great views from the right rooms. more
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Expensive hotel, however very well located and great views from the right rooms. more
My wife and I recently spent 5 days on vacation in Paris. we stayed at the Westin due to its name and location and it did not let us down. The staff was wonderful and the service was great. They helped us make our stay in Paris a great one. I had no complaints. Th rooms are small by american... more
I've stayed at this hotel multiple times now, most recently at the very end of the summer with our 4 year old. As a Platinum member, I do go out of my way to stay at Westin/Starwood Properties, but I would stay at the Westin Paris regardless. The location is great, especially if you have children, as you have the... more
We arranged a week long trip to Paris on short notice. We chose The Westin principally for the brand and the location. We arrived late on the first night and were put into a simple room overlooking Jardin des Tuileries. While the room was comfortable it was not what we wanted. The next day, after speaking to the front office... more
Dear OmanMac , Thank you for your review. I regret that we did not manage to find the perfect room for you on arrival, though was happy to see we had the opportunity to do so on the 2nd day of your stay. Your comments and recommendations will be most valuable for other trip advisor guests. Best regards, Conor Cushnahan
My husband stayed at the Westin for a week in early October. This was our first trip to Paris - and we fell in love with the city. I cannot wait to go back. We arrived around 9am - our room wasn't ready - but we weren't expecting it to be. We had an espresso at a nearby cafe, walked... more
Dear nicurn1 , Great to see you both had such a wonderful time with us. You kind comments and recommendations will be passed on to our associates. Please feel welcome to return any time. Kind regards, Conor Cushnahan
My husband and I stayed here recently for 5 days. The location is fantastic and right across from the Tuilleries, Louvre and within walking distance to many great sights. When we arrived the room reserved for us had not been vacated so they showed us a couple rooms and we chose one with a garden view. The other room they... more
Dear TxKjngrl , I am delighted to learn that our front office team ensured that we allocated you the perfect room during your stay. Indeed we unfortunately cannot provide self making tea and coffee making facilities in our guest rooms due to electrical issues in our historical building, though our 24hour room service is always on hand for such requests....
Nice hotel in exclusive part of Paris. Hotel staff friendly. Room with view of the Tuilerie Gardens was great, but way too small despite glorious view of the Eiffel Tower. Bathroom ceiling in shower was peeling and in terrible need of stripping and repainting. Something so simple should be fixed immediately. I was very disappointed that they had not repaired... more
Dear finiky2 , Thank you for your review and great comments on our hotel and staff. Please rest assured that we are currently repairing the paint issue in the bathroom you mention. I apologize for this unexpected issue. We truly hope to see you back with us soon. Kind regards, Conor Cushnahan
This beautiful building in a great location is about all this hotel has going for it. The service was very aloof with the exception of the concierge who was very friendly and made great restaurant suggestions. My room was small and dark with hardly any lighting provided. My trip, which was for business, was not as productive as it could... more
Dear platinumtraveler2009, Thank you for your review and kind comments on our concierge team. please accept my apologies for the way in which we had handled your internet connection issue. Indeed this should have not been an issue and I hope that you will allow us the opportunity to welcome you back soon in order to make things up to...
stayed one night for business. The hotel is very well located. It's a huge hotel, so if you're looking for the small, personal approach...look somewhere else. I tried Lefirst and their bar...both warm & dark and kind of old-fashioned places...some might like it. Food was good; drinks as always expensive (especially the 8 euro cola). my room was a Eiffel... more
Dear ErwinFromBelgium, Thank you for your review. I regret that you did feel our usual high levels personal service on this occasion. We do put a lot of effort into looking after each of our guests during their entire stay. For your information we do have a large Varity of spacious rooms available which are ideal for business trips, I...
This hotel has the makings of a wonderful four star hotel. But despite its prime location and great bone structure - it fails to impress. It fails to try... The common areas are poorly decorated, so much for Paris chic. For eg, the reception has unappealing striped carpet & flower arrangements currently consist of pumpkins and what looks like orange... more
Dear Massimo_C, Thank you your review. I regret that you did not enjoy your stay on this occasion. Our hotel has been redecorated in a new French boudoir style and again I am sorry that this new modern marriage with the old elements of the hotel did not appeal to you. Please rest assured that all our beds are conform...
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