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Adagio Access Paris Tour Eiffel Saint Charles

#1,313 of 1,809 Hotels in Paris
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43 rue Saint Charles | 15th Arr., 75015 Paris, France (Formerly Citea Tour Eiffel)
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165 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed September 22, 2015 via mobile

From the moment we arrived I got that sense this was not going to be great. You are used to the French being quite matter of fact, but generally I do not find them rude, quite the contrary once you engage them. Here the staff were rude without qualification. Perhaps because the desk is understaffed and the three phones ringing... More 

Helpful?
Thank Michael Y
Warsaw, Poland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 31, 2015

There is no view, no aircondition, very slow WIFI, ugly building, accomodation from 3 PM ! Not polite staff. Very small bathroom. Broken window. The lack of any gift to celebrate honeymoon explaining that mail is not reached.

Helpful?
Thank Anna J

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common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 29, 2015

We landed on June 14 afternoon with my 1-year old toddler and there was no air conditioning despite them saying so on the website! this rude receptionist guy said "its working! its working! Its working"(didnt even bother to check his name or i would have called the cops) didnt even bother to come upto my room despite repeated requests to... More 

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1 Thank ankurpathak1982
Pelotas, Rio Grande do Sul, Brazil
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common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed June 29, 2015

... terible hotel, staff rude, noisy, breakfast horible, by the way the guy tatking care of the breakfast refused to provide us salt because it was 9:30 am and the breakfast would finish at 10. It is just 10 minutes by walking to the eiffel tower, the only good point of the hotel.

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1 Thank PedroJFreitas
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 18, 2015

The building and the apartment are very very very old. The apartment wasn't clean and the air conditioning didn't work. It was impossible to stay there. I needed to ask to move to another aparthotel. The receptionis was calm and friendly as the manager. As I could see they are used to hear many claims about the hotel.

Review collected in partnership with Accorhotels.com

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Thank Vivian M
Belo Horizonte, MG
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 5, 2015

I was at Paris for the first time in 2013 and we stayed in this hotel. The room is big and very clean, the service desk team was very helpful but in the next time I will prefer a location near Saint Germain.

Helpful?
1 Thank vhaikal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2015 via mobile

i stayed here for 10 day. reception can speak english and very helping.we can check in early. room for family were comfortable and clean. fully kitchennet provided and we can cook our own. no daily claening but it is okey. baby cot are provided for free nice location : a few step from bus station no 42 and 200m from... More 

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1 Thank eqachomey
New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 8, 2014

This is a copy of the email we sent to Adagio. It describes the hotel and the problems there. Please note that we never received a response from Adagio or Accor. We sent this the second day of our stay. We are now back 3 weeks and still have had no response. Hello, We are currently staying at the Adagio... More 

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3 Thank Clownofski
North Sydney, Australia
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 27, 2014 via mobile

We stayed here based purely on the location and it was a perfect place to stay. On check in Matilda was very pleasant and took her time with us giving us directions to local restaurants and a place to get some groceries. So here we go: If you turn to the left you will see plenty of places to eat,... More 

Helpful?
2 Thank anniesbox
Samir T, Gérant at Adagio Access Paris Tour Eiffel Saint Charles, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding renovation have... More 

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