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Ibis Budget Paris Porte de la Chapelle

#1,334 of 1,810 Hotels in Paris
7-9 Impasse Marteau | 18 Arr., 75018 Paris, France (Formerly Etap Hotel Paris Porte De La Chapelle)
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1 room 1 adult
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Ibis Budget Paris Porte de la Chapelle
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309 Reviews from our TripAdvisor Community

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Guwahati, India
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is nearer to the Porte de la chapelle metro and tram station. The road to the station is nearer a park which seems to be hub of anti social activities and there is a garbage dump area. Lady in the front office is good and communicates well. But Hussain is a trouble maker, changed afterwards. AC is not... More 

Helpful?
1 Thank SRKK2013
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Nagpur, India
1 review
4 of 5 stars Reviewed December 21, 2015

It was nice experience to stay at this hotel. Rooms are well maintained and well kept. Breakfast need to include some fruits and egg omelet as we are unable to find the same at breakfast. The hotel is little far from Metro and Tram Station but it is manageable. Overall the stay was good and had nice experience though.

Review collected in partnership with Accorhotels.com

Helpful?
Thank nitin_shende
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Paris Porte De La Chapelle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Stockholm, Sweden
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 18, 2015

This Hotel is nice and worth the money you pay. The staff are friendly. Both rooms and bathrooms are comfortable and clean. The location is fine. A short walk to the subway. We were very pleased and will stay there again.

Helpful?
Thank MarjanMaz
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier Boulch More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 11, 2015 via mobile

The hotel is ok considering the price. Clean rooms, simple but OK breakfast. Sevice is ok. But every visitor has to know about the area. It is flat out dangerous and one should never walk alone in the area. I was attempted robbed on the first day right outside the hotel. One has to cross under several high way bridges... More 

Helpful?
Thank Kari P
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are still in contact with the autorities of Paris and we support with these people so that... More 

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Heiloo, Noord-Holland, Netherlands
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 20, 2015

I keep wondering why it is so difficult to get two adjacent rooms. The two rooms we reserved were on the same floor and quite close, but besides each other is just more practical. The rooms are small but clean and comfortable. The breakfast is with all plastic cutlery but good and tasty, with croissants, bread, fruit, fresh coffee and... More 

Helpful?
Thank Caj O
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier Boulch More 

roma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 22, 2015

I booked through booking.com a room for my parents in law. In the reservation it was explicitly declared that the room was not for me but for my parents When they arrived the Lady at the reception required my own credit card, they offered to pay with their credit card but the Lady refused to accept and denied to give... More 

Helpful?
Thank Mister B Lady M
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed September 13, 2015

The hotel itself is what you get from the price you pay!! The beds are really bad but the room was clean and you get a choice of smoking or non-smoking room, rare to see today's day! This is not in Paris It's St Denis borough. The area is very dodge and dangerous loads of gypsis around camping with their... More 

Helpful?
Thank Romesept
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 29, 2015

Please be aware this hotel is not anywhere near the centre of paris and is a complete war zone. Before we approached the hotel we were approached by 3 men with gold chains around there necks asking do we want a taxi whilst they were observing our suitcases and mobile phones that we where using to locate this hotel.Hotel staff... More 

Helpful?
3 Thank mr w
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Paris Porte De La Chapelle. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our... More 

Redcar, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 28, 2015

This was the worst 'hotel' I have ever had the displeasure of actually staying in! Should have turned around when we saw the shell of a car - without its wheels, windows, wing mirrors, etc. abandoned outside! Lots of people begging and approaching for money, cigarettes, etc. and prostitutes hanging around! Oh and the odd person who would walk right... More 

Helpful?
1 Thank st0ke66
boulch, General Manager at Ibis Budget Paris Porte de la Chapelle, responded to this review

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Paris Porte De La Chapelle. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays... More 

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