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Etap Hotel Paris Porte De La Chapelle

1.5 of 5 Hotel   |   7-9 Impasse Marteau | 18 Arr., 75018 Paris, France
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Ranked #1,128 of 1,793 hotels in Paris
A recent review
3 of 5 stars reviewed 2 days ago
Holidaychecking Berlin, Germany
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122 people have reviewed this hotel

Traveler rating
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    46
    15
    6
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30
32
9
17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Berlin, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The location was near the Metro station, People are friendly at the hotel. The rooms are really small, its not dirty. You can stay at this place if you want an affordable room. But don't expact much. I didn't have any breakfest. Not foor a longer stay.

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I only stayed here for one night but found it easy to find, a five minute walk under the motorway to the hotel (which at midnight was a little scary, but we were safe). It's a 20 minute metro ride into the centre of Paris. The staff at the hotel were lovely and spoke English. We didn't have breakfast so... More

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boulch, Manager at Etap Hotel Paris Porte De La Chapelle, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Paris Porte De La Chapelle. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our... More

Koszalin, Poland
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a good value for money, the rooms were quite small but good for a couple, it was very clean, the location was convenient (but in a district full of local immigrants), breakfast was cheap and tasty (a bit monotonous though). All in all I recommend it :)

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boulch, Manager at Etap Hotel Paris Porte De La Chapelle, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Paris Porte De La Chapelle. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our... More

Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 23, 2014

This hotel is now an Ibis Budget hotel not an Etap. It is situated near a busy junction of The Peripherique at Porte la Chapelle. Tricky to find, it is on a corner next door to a Novotel Hotel. Nearest Metro is Porte de la Chapelle which is the other side of the motorway junction. You have to walk underneath... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 12, 2014

The hotel was very hard to find with the staff of other ibis hotels not even being able to send us in the right directions of the hotel, resulting in a 2 hour hike through Paris, looking for someone who was able to send us in the right directions. The staff could barely speak English, and have very poor customer... More

Was this review helpful? Yes 1
Suceava, Romania
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 9, 2014

It is a nice hotel. Clean, modern. We found this hotel very hard because there are hotels with same name, differs only the street. The underground parking was too expensive for me. For 3 days I payed 50 euro. But I recommend to use this parking because there are robbers. The breakfast was good and you have what to eat,... More

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Johor Bahru
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 11, 2013

I was reading the review and also the response from the hotel. Stop sending an automated, good and brilliant words as an excuse! Although I have not stayed at this hotel, I would not recommend to anyone. Get a human to explain and write in words for real to apologize and ensure the service will be improved.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 17, 2013 via mobile

We unfortunately got this hotel as part of a package, and after reading other reviews I did not hold high hopes. Getting off the metro, the hotel is very easy to find, but you do have to cross quite a dodgy motorway like road. We only had backpacks, so we were okay but I imagine running across this road might... More

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boulch, General Manager at Etap Hotel Paris Porte De La Chapelle, responded to this review

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Paris Porte De La Chapelle. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays... More

Timisoara, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed October 21, 2013

Little dirty room ugly and the shared bathroom was the worst little and dirty the smell of urine . The price was good and close to the subway to get into Paris center,but nothing else. We do NOT recommend. Choose an other hotel at the same price.

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boulch, General Manager at Etap Hotel Paris Porte De La Chapelle, responded to this review

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Paris Porte De La Chapelle. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays... More

Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed October 19, 2013

Although spartan, the rooms are well maintained and comfortable. Breakfast was fine. and the staff are very helpful. The location is not ideal for walking as it is on the north side of the 'Periferique' motorway, and requires great care to cross a busy underpass.I would recommend using a taxi from La Chapelle metro. Taxis in general are ok, though... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
boulch, General Manager at Etap Hotel Paris Porte De La Chapelle, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Paris Porte De La Chapelle. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our... More

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Additional Information about Etap Hotel Paris Porte De La Chapelle

Address: 7-9 Impasse Marteau | 18 Arr., 75018 Paris, France
Location: France > Ile-de-France > Paris
Hotel Style:
Ranked #1,128 of 1,793 hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Etap Hotel Paris Porte De La Chapelle 1.5*
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