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Quality Suites Bercy Bibliotheque

3.0 of 5 Hotel   |   15 Rue de Tolbiac, 75013 Paris, France
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Ranked #1,339 of 1,794 hotels in Paris
A recent review
3 of 5 stars reviewed 2 weeks ago
Joanne P London, United Kingdom
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188 people have reviewed this hotel

Traveler rating
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Boston, Massachusetts, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for 6 nights in June. My first impression was terrible; things got a bit better as time went by, but not by very much. I arrived from the US after a long flight,and got to my room. The room was OK at best. I decided to take a shower; however, the drain was clogged by what appeared to... More

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London, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was a shame that the room wasn't ready on time and that I had to go back later. The staff didnt even apologise. I returned later and the room was still not available. When I eventually got in my room, i found it acceptable but the marks on the walls, chairs and carpets made it look really tacky. The... More

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Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Joanne We thank you for taking the time to write a comment online. Your comments are very important to us. The ckeckin in our hotel is from 15h however we will consider a new organization if the customer has had happen earlier if we have knowledge of this information Your contribution and help us to develop more and more... More

Donegal, Ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My sisters & I stayed here at the end of May for 3 nights, it was ideal to do the sights of Paris. The staff were so helpful and gave us any info we required. The rooms and beds are very comfortable. The area around the hotel has plenty of nice restaurants and bars and it's only a few yards... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Noreen Thank you for taking the time for your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Uppsala
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 17, 2014

By and large an okay stay after a nite in a wireless-less (no net) dark dungeon room with filthy carpets. A change in room brought light and a change of mood until on check-out I asked the desk to order a cab for me to Orly. They called a Private van, improbably named Stumpter Ride, but better called Highway Robbery.... More

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Noura B, General Manager at Quality Suites Bercy Bibliotheque, responded to this review

Dear MIKILL Thank you for your feedback on Trip Advisor, which is always welcomed in order to make improvements for guests comfort and satisfaction. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More

Irvine, CA
Top Contributor
190 reviews 190 reviews
72 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed May 14, 2014

I stayed here for 5 nights while attending a meeting at University of Paris, Diderot since the meeting organizers had selected it. Bad move. The room was not expensive by Paris standards at 130 Euros/night. The room was not particularly good. The bathroom was so small that you could not close the door while sitting on the toilet. The first... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Sir Blumberg Thank you for taking the time to put an online review following your recent stay at our hotel. On behalf of our entire team, I regret that your stay you were not entirely satisfactory. Be sure we will make every effort to improve our services and offer an exceptional experience for our future customers. I hope to... More

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 7, 2014

We were booked in to stay 3 nights at La Villa Daubenton however, due to our room not being finished (refurbished) we were sent to this hotel to stay for the night. Finding out that our room was not ready was very disappointing. We had been travelling all day and all we wanted was to get some rest and something... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear KAT1F980 . Thank you for your feedback on Trip Advisor, which is always welcomed in order to make improvements for guests comfort and satisfaction. We can understand your disappointment, our hotel was not your choice. Our strengh is our customer service and, we take time to serve our guest when he makes the ckeck in. Our hotel is no... More

Kirkwall, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2014

I spent 3 nights in this hotel, by Paris standards the room was not expensive and actually ok (95 euros/double room/night). Location was perfect as just next to the relative metro station, which is on the fast line 14 so in a heartbeat you reach Chatelet. The downs: the street is noisy and even if I was on the 6th... More

Was this review helpful? Yes 1
Marina B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. Sorry if the room wasn't as good as expecting, we take notes of the problems in the bathroom We hope to see you for a next trip in Paris and we will do our best . Best regards The Quality Suites Bercy Bibliotheque team More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 9, 2014

Stayed here for two nights at the beginning of February. The room was a little small but clean and tidy. The staff were all very friendly and helpful pointing us in the right direction for maximising our time. Overall it was ok nothing plush or fancy but you get what you pay for. No complaints!

Was this review helpful? Yes 1
Marina B, Responsable réception at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. We are really happy to read that you enjoy your trip and your stay in our hotel We hope to see you for a next trip in Paris. Best regards The Quality Suites Bercy Bibliotheque team More

Jakarta, Indonesia
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 7, 2014

I stayed here with my husband for 5 days. we only have a little budget for but I am satisfied with the service of the hotel's semi apartment. at least we can save the cost of eating because I can cook my own meals in the room that is complete with kitchen appliances. but its shortcoming is the smell of... More

Was this review helpful? Yes
Marina B, Responsable réception at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. We are really happy to read that you enjoy your trip and your stay in our hotel. We spoke with the housekeeper for the problem with the smell of our room cleaner. We hope to see you for a next trip in Paris. Best regards The Quality Suites Bercy Bibliotheque team More

New Haven, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 21, 2013

The location is fantastic, right by the train station. The rooms are quite generous by Paris standards. But the little things add up to make a visit frustrating' - hotel wifi/internet is extremely slow with poor recepion in rooms. - breakfast menu never changes and gets dull by day 3 - our bath room had a broken light bulb and... More

Was this review helpful? Yes 2
Marina B, Responsable réception at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. We are really sorry if your stay wasn't as good as you hope. When there are problems in your room and nothing is done please ask to speak with the manager. We hope you enjoyed your trip in Paris. Best regards Quality Suites Bercy Bibliothèque More

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Additional Information about Quality Suites Bercy Bibliotheque

Address: 15 Rue de Tolbiac, 75013 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Suites Bercy Bibliotheque 3*
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Also Known As:
Quality Suites Bercy Bibliotheque Hotel Paris
Park Hotel Paris
Park Hotel Grande Bibliotheque

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Suites Bercy Bibliothèque offer a great alternative for anyone looking for hotels in Paris’s 13th district. They are in the ideal location for visiting both historic attractions such as Notre Dame and the modern cultural centres in the area.The Quality Suites Bercy Bibliothèque is situated near the Bibliothèque François Mitterrand, the Palais Omnisport of Paris Bercy, and the Seine River, and other attractions are also easy to get to by Metro. ... more   less 
Number of rooms
70

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