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Quality Suites Bercy Bibliotheque

3.0 of 5 Hotel   |   15 Rue de Tolbiac, 75013 Paris, France
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Quality Suites Bercy Bibliotheque
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Ranked #1,354 of 1,796 Hotels in Paris
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205 reviews from our community

Traveler rating
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    74
    56
    38
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Harare, Zimbabwe
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

i never got to stay at Quality Bercy. they refused to check us into the Hotel. we were a group of twenty-one, 12 year old children and five adults. i had booked this hotel online for a school's educational tour, who was my client. we paid a deposit to secure the booking and paid the remainder for our balance before... More

Was this review helpful? Yes
Viorica C, Responsable commercial at Quality Suites Bercy Bibliotheque, responded to this review

Dear Guest, We appologies for this mishap. We have a new management team since 1 month and a many changes will occur. Best regards L'équipe du Quality Suites Bercy Bibliothèque More

2 reviews
4 of 5 stars Reviewed August 19, 2014

The good: - Overall good quality/price. - Amazing location! - The staff was good and helpful. Kevin was the most helpful making our check-in very easy and always eager to help. - The late check-out was very good because it helped to see the city in the last day, since our plane was only at 18h and we need to... More

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Boston, Massachusetts, USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 17, 2014

I stayed for 6 nights in June. My first impression was terrible; things got a bit better as time went by, but not by very much. I arrived from the US after a long flight,and got to my room. The room was OK at best. I decided to take a shower; however, the drain was clogged by what appeared to... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 12, 2014

It was a shame that the room wasn't ready on time and that I had to go back later. The staff didnt even apologise. I returned later and the room was still not available. When I eventually got in my room, i found it acceptable but the marks on the walls, chairs and carpets made it look really tacky. The... More

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Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Joanne We thank you for taking the time to write a comment online. Your comments are very important to us. The ckeckin in our hotel is from 15h however we will consider a new organization if the customer has had happen earlier if we have knowledge of this information Your contribution and help us to develop more and more... More

Donegal, Ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

My sisters & I stayed here at the end of May for 3 nights, it was ideal to do the sights of Paris. The staff were so helpful and gave us any info we required. The rooms and beds are very comfortable. The area around the hotel has plenty of nice restaurants and bars and it's only a few yards... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Noreen Thank you for taking the time for your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Uppsala
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 17, 2014

By and large an okay stay after a nite in a wireless-less (no net) dark dungeon room with filthy carpets. A change in room brought light and a change of mood until on check-out I asked the desk to order a cab for me to Orly. They called a Private van, improbably named Stumpter Ride, but better called Highway Robbery.... More

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Noura B, General Manager at Quality Suites Bercy Bibliotheque, responded to this review

Dear MIKILL Thank you for your feedback on Trip Advisor, which is always welcomed in order to make improvements for guests comfort and satisfaction. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More

Irvine, CA
Top Contributor
210 reviews 210 reviews
77 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed May 14, 2014

I stayed here for 5 nights while attending a meeting at University of Paris, Diderot since the meeting organizers had selected it. Bad move. The room was not expensive by Paris standards at 130 Euros/night. The room was not particularly good. The bathroom was so small that you could not close the door while sitting on the toilet. The first... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear Sir Blumberg Thank you for taking the time to put an online review following your recent stay at our hotel. On behalf of our entire team, I regret that your stay you were not entirely satisfactory. Be sure we will make every effort to improve our services and offer an exceptional experience for our future customers. I hope to... More

Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 7, 2014

We were booked in to stay 3 nights at La Villa Daubenton however, due to our room not being finished (refurbished) we were sent to this hotel to stay for the night. Finding out that our room was not ready was very disappointing. We had been travelling all day and all we wanted was to get some rest and something... More

Was this review helpful? Yes 1
Noura B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear KAT1F980 . Thank you for your feedback on Trip Advisor, which is always welcomed in order to make improvements for guests comfort and satisfaction. We can understand your disappointment, our hotel was not your choice. Our strengh is our customer service and, we take time to serve our guest when he makes the ckeck in. Our hotel is no... More

Kirkwall, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 17, 2014

I spent 3 nights in this hotel, by Paris standards the room was not expensive and actually ok (95 euros/double room/night). Location was perfect as just next to the relative metro station, which is on the fast line 14 so in a heartbeat you reach Chatelet. The downs: the street is noisy and even if I was on the 6th... More

Was this review helpful? Yes 1
Marina B, Directeur général at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. Sorry if the room wasn't as good as expecting, we take notes of the problems in the bathroom We hope to see you for a next trip in Paris and we will do our best . Best regards The Quality Suites Bercy Bibliotheque team More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 9, 2014

Stayed here for two nights at the beginning of February. The room was a little small but clean and tidy. The staff were all very friendly and helpful pointing us in the right direction for maximising our time. Overall it was ok nothing plush or fancy but you get what you pay for. No complaints!

Was this review helpful? Yes 2
Marina B, Responsable réception at Quality Suites Bercy Bibliotheque, responded to this review

Dear guest, Thank you for your comment. We are really happy to read that you enjoy your trip and your stay in our hotel We hope to see you for a next trip in Paris. Best regards The Quality Suites Bercy Bibliotheque team More

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Additional Information about Quality Suites Bercy Bibliotheque

Address: 15 Rue de Tolbiac, 75013 Paris, France
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites Bercy Bibliotheque 3*
Number of rooms: 70
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Also Known As:
Quality Suites Bercy Bibliotheque Hotel Paris
Park Hotel Paris
Park Hotel Grande Bibliotheque

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