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Suite Novotel Paris Porte de la Chapelle

#1,058 of 1,791 Hotels in Paris
4.0 of 5
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1 Impasse Marteau, 75018 Paris, France
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1 room 1 guest
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Suite Novotel Paris Porte de la Chapelle
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
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Plymouth, United Kingdom
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked two suites in this hotel and had a very smooth check in upon arrival. Rooms are very spacious as exactly are photographed and shown. There are microwave and Nesperesso in room, bath and shower. We has a small issue with electricity (electricity cut) and reported to reception. We noticed it is because of faulty kettle in room and... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, Thank you so much for your review. Kind regards, Jérôme SANCHEZ More 

uk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Further to my earlier middle of the night rant we are now on night 5 of 5 nights here. We are impressed by the novotel suite idea, large rooms esp. for Paris, really comfy beds, fridge microwave and fancy krups machine .... what could go wrong with that? Well here the fancy krups machine needed regular attention and 3 of... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, Thank you for your review. We look forward welcoming you for your next stay. Kind regards, Jérôme SANCHEZ More 

Athens, Greece
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Average decent hotel - great for sport events (stade de france close by) or business if meetings in the neighborhood, Otherwise not the best access, public parking is a nightmare (had to look from window every now and then to avoid being towed). Not sure i would do the walk to metro (lign12) - might not be safe specially at... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, We thank you for sharing your comments with us. Do not hesitate to choose Accor Hôtels for your next stay accorhotel.com. Kind regards, Jérôme SANCHEZ More 

Rochester, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

It is 12.36 am in the hotel the suite is sweltering despite the aircon being on the lowest setting since 6 p.m. the 5 year old is screaming the hotel down mummy has just shouted at the reception having had them up at 10 p.m when they fobbed us off interestingly front of house arrived at 10 with a lovely... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, Thank you for your review. We do apologize the inbconvenience for the problem with the air conditioning. Kind regards, Jérôme SANCHEZ More 

Wrexham County, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights. Rooms are fine, although the complimentary mineral water comprises of one 50cl bottle for 4 of you!, happy to give you more for €3:50. The location is terrible. There are two homeless camps, near this hotel so expect to be asked for euros repeatedly. Also situated next to the council rubbish dump, smelly and... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, We thank you for the time taken to share your comments. We hope having the pleasure to welcome you in a hotel of Accor Group for your next stay accorhotel.com. Kind regards, Jérôme SANCHEZ More 

Hannover, Germany
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We arrived at 5am in the morning and had some problems to communicate with the staff since they were only speaking french. We had two rooms, in one of both the air condition didnt work. The rooms were not perfectly cleaned, however they were not dirty either - so it was okay. 5 minutes from the hotel there is a... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Thanks for your comments Best regards, Jérôme SANCHEZ More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel as a family of 4 driving from Calais to the Vendee & wanting to see Paris on the way. The main attraction was secure parking & not having to drive too far into the city! We parked at the Ibis car par next to the Novotel as we had a roof box & the Novotel car... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, We thank you for your message. We are glad to know how good was your stay at the suite Novotel paris porte de la chapelle. We will share your comments with all the staff as soon as possible. Best regards, Jérôme SANCHEZ More 

Launceston, Tasmania, Australia
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Hotel is not a 4 stars they don't even change the bad linens and at the check out at 5 am wile was busy to get all ready one of the Security Guards got my wallet from the accouter unfortunately I found out wile I was in the plane so cards etc was used to buy online items well... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We thank you for your comments. We are sorry to learn your disatisfaction. We are at your disposal in order to learn more about your experience. Do not hesitate to contact us at H4983-GM@accor.com. Best regards, Jérôme SANCHEZ More 

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