We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Suite Novotel Paris Porte de la Chapelle

4.0 of 5
Hotel website
1 Impasse Marteau, 75018 Paris, France
Special Offer
City Breaks up to 40% off
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Suite Novotel Paris Porte de la Chapelle
View Map
Add Photo Write a Review

902 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    137
    436
    207
    73
    49
See reviews for
439
158
48
168
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (902)
  • Mar-May only
    (208)
  • Jun-Aug only
    (337)
  • Sep-Nov only
    (225)
  • Dec-Feb only
    (132)
All months
Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Suite Novotel Paris You can have Paris at your fingertips. Everything is a short train ride away. Suite Novotel Paris is a jewel, an oasis, set in an urban decay and reconstruction area. Welcoming, helpful and English speaking reception staff made our stay so much more enjoyable. Arriving tired and jetlagged at 9am at the Suite Novotel after a 30... More 

Was this review helpful? Yes 1
Bromsgrove, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed for one night in this hotel in July 2015. We stayed in 2 superior suites both on the 8th floor and to be honest both were clean, spacious and exceeded our expectations. Staff were pleasant and helpful so thanks to them. The biggest issue however is the hotel location: Even though It's only a 5... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We thank you for your review. Best regards, Jérôme SANCHEZ More 

Travelers are raving about these Paris hotels

Dordrecht, The Netherlands
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

First the good things of this hotel: - Large rooms with Nespresso machine, microwave (not used but can be handy if you're staying there for a longer time, fridge. - Price in the weekend - Good parking space at reasonable cost - Close to the metro station - Good location if you want/need to go to Paris by car. Than... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We thank you for your review. Best regards, Jérôme SANCHEZ More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Starting off I got in and asked about the parking ,I was given no instructions on how to get in . They didn't answer the intercom . The whole validating your ticket was rubbish. Wasn't the stress free process it has been in there other hotels in paris. They couldnt find my payment, even though i had confirmation in writing... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for you review. Best regards, Jérôme SANCHEZ More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

The place is in a very bad area, far from the city and trash is all around the hotel. Staff besides Durah, are all unhelpful. First room AC was not working the first night, the staff decided it is good enough and rudely told me it might be not feeling the cold air. The next day they moved us to... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review
Google Translation

Bonjour, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour chez... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is Excellent, Clean, Tidy, Good English Speaking, Rooms Spacious... Overall good. If i can just point out to people, that alot of these bad review's are from 2011 - 2014, since then the hotel has been refurbished. There's a security man walking around the hotel 24/7, You get a safe in your room to use free of charge,... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good evening, We are so pleased to learn how you feel good after your stay in our hotel. We will be happy to welcome you as soon as possible. Do not hesitate to contact us. Best regards, Jérôme SANCHEZ More 

Aberdeen, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We read all the reviews before we tried this hotel, of course we were dubious and rather anxious, after all, some of the reviews are very negative. Though at a cost of £65 for a suite per night, as a family of five travelling on a budget, there were not many other options to us, particularly as we really wished... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, We thank you for sharing your last stay at the Suite Novotel Paris Porte de la Chapelle with us. It's a real pleasure to learn your feelings. Do not hesitate to contact us for your next parisian stay. Best regards, Jérôme SANCHEZ More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Really nice people. Cool and spacious room; excellent for the price! Second time we stayed there. Far away from craziness and mess. Breakfast included; use hotels.com always for families. Kid friendly. Nice nice people. Great ice cream!!

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, Waou!.... We really thank you for all. We hope having the pleasure to welcome you as soon as possible. Best regards, Jérôme SANCHEZ More 

Brasilia, DF
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The bedroom was big and very clean. The beds were comfy so we could rest well. On the other hand, the breakfast was very poor (no options) and the Wi-Fi was slow. Although the subway was 5 minutes away from the hotel, the area (ghetto) is very dangerous.

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good evening, We thank you for sharing your experience. Best regards, Jérôme SANCHEZ More 

Questions? Get answers from hotel staff and past guests. Ask a question

160 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (114)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (32)
Viewed
View from room (6)
Viewed
Dining (4)
Viewed
Bathroom (6)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (10)
Viewed
Dining (8)
Viewed
Other (19)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Paris
Batignolles-Monceau
Novotel Paris 17
Novotel Paris 17
#882 of 1,792 in Paris
3.5 of 5 stars 112 reviews
Show Prices
Show Prices
Show Prices
Passy
Hotel Auteuil Tour Eiffel
Hotel Auteuil Tour Eiffel
#1,020 of 1,792 in Paris
3.5 of 5 stars 499 reviews
Bercy / Nation
Novotel Paris Bercy
Novotel Paris Bercy
#695 of 1,792 in Paris
4.0 of 5 stars 802 reviews
Bercy / Nation
BEST WESTERN Allegro Nation
BEST WESTERN Allegro Nation
#754 of 1,792 in Paris
4.0 of 5 stars 298 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay