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Suite Novotel Paris Porte de la Chapelle

4.0 of 5 Hotel   |   1 Impasse Marteau, 75018 Paris, France
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Ranked #846 of 1,794 hotels in Paris
A recent review
5 of 5 stars reviewed 5 days ago
Blessing B London, United Kingdom
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Before I arrived at the hotel, I read a few reviews on this website and I was suddenly afraid at what I would have to go through at tis hotel. I am glad to say that for the price, this hotel exceeded my expectations in a positive way. The location of the hotel is scary at first, I felt like... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning, We thank you so much for your comments concerning tour recent stay at the Suite Novotel Paris Porte de la Chapelle. We will have the pleasure to share it with all the staff this week. We are looking forward welcoming you for your next stay. Best regards, Jérôme SANCHEZ General Manager More

Palo Alto, California
Contributor
17 reviews 17 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

If I hadn't prepaid, I'd have checked out, because this hotel falls below the quality of other Suite Novotels in the Paris area. Five problems: Breakfast. Plastic cups and cardboard trays. Choice limited: no bottled water, no yogurt (but an "egg cream" never seen anywhere), one kind of juice (unlabelled). Personnel invisible. Inaccessible: Like other Suite Novotels, on periphery, which... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Hong Kong
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a nice property which takes approximately 30mins by Metro from Hotel to City Centre. Hotel staff is helpful and friendly. Room is neat and tidy, love the suite box which consisting of coffee, tea, hot chocolate, dried fruit and cereal bar on free of charge basis. Free wifi is great in a acceptable speed. Free movies as well.... More

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good evening, We thank you so much for taking the time to share your last experience at the Suite Novotel Paris Porte de la Chapelle. We are looking forward the pleasure to welcome you for a next stay. Best regards, Jérôme SANCHEZ GM More

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A classic Novotel experience. This modern hotel offers clean, comfortable rooms with free Wifi and in room movies, a definite bonus! There is a small bar/ restaurant and a small selection of ready made meals available to purchase and eat in your suite. Each room is equipped with its own microwave. The buffet breakfast is basic but adequate. The big... More

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, I thank you for taking the time to share your comments concerning your stay athe the Suite Novotel Paris Porte de la Chapelle. I am looking forward welcoming you for your next stay. Best regards, Jérôme SANCHEZ More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The Worst reception i see in all Accor hotels, and i don't recommended that Hotel to anyone , it's in very bad area is not secure and Not safe last day in my stay at the entrance of hotel Parking at night someone stolen a bag after Breaking the glass of the car Widow during the car was waiting to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Customer, Thank you to take the time to give us your comments concerning your stay at the Suite Novotel Paris Porte de la Chapelle. We are sorry to read your description. All the staff do is best in order to welcome every guest and to answer at every demand. The area is not as descripted. Next time do not... More

Cork, Ireland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as we were attending a rugby match in the Stade de France. Very good location for that; a bus runs from outside the hotel straight to the Stade and back. The ladies behind reception were extremely helpful with excellent English. They were very polite and accommodating and even congratulated us on Ireland's win over France when we returned... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, I think you so much for your comments concerning your stay athe the Suite Novotel Paris Porte de la Chapelle. I will have the pleasure to share in few days your message with the staff. I am looking forward welcoming you for your next stay. Best regards, Jérôme SANCHEZ More

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2014

Room was not cleaned well. Carpet hadn't been vacuumed. Poor location. We felt unsafe. The restaurant next door was very expensive. Because of the poor location we had no choice but to eat there. We didn't feel safe to walk around at night and find alternatives.

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review
Google Translation

Bonjour, Je vous remercie d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour à... More

UK
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 9, 2014

The hotel itself is perfectly fine. The room was comfortable and clean with all required elements. The receptionist was helpful and spoke English well. The only drawback is the location. We found it fine to walk to the metro during the day. However, in the evening we got a cab everywhere as tramps moved in to the underpass.

Was this review helpful? Yes 2
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Mr/Mrs, We thank you for your feed back concerning your last stay at the Suite Novotel Paris Porte de la Chapelle. We look forward the pleasure to welcome you for your next stay. Your sincerely, Jérôme SANCHEZ General Manager More

Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 1, 2014

Stayed here in January 2014 with my wife an child and in arriving by bus 350 from CDG was very shocked by the dirty surrounds of the hotel. On checking in things did improve heaps as the rooms were very nice and clean and modern. Train station is very close and although this hotel would not be suited for young... More

Was this review helpful? Yes 2
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Mr/Mrs We thank you so much for your feed back concerning your last stay at the SUITE NOVOTEL Paris Porte de la Chapelle. We are looking for welcoming you for your next stay in Paris. Your sincerely, Jérôme SANCHEZ General Manager More

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Additional Information about Suite Novotel Paris Porte de la Chapelle

Also Known As:
Suite Novotel Paris La Chapelle Hotel
Suite Novotel Paris La Chapelle Hotel Paris
Accor Paris La Chapelle
Suitehotel Porte De La Chapelle
Address: 1 Impasse Marteau, 75018 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#50 Best Value Hotel in Paris
#308 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Novotel Paris Porte de la Chapelle 4*
Official Description (provided by the hotel):
3 star hotel with 187 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 200 m from the metro, 2 km from Montmartre and the centre of Paris. 15 km from Roissy CDG Airport. 24 hr services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays, pay parking. Accessible facilities. ... more   less 
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