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Suite Novotel Paris Porte de la Chapelle

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1 Impasse Marteau, 75018 Paris, France
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Suite Novotel Paris Porte de la Chapelle
Best prices for: 1 room 1 guest
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Ranked #938 of 1,793 Hotels in Paris
A recent review
4 of 5 stars reviewed 1 week ago
JJebamani
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818 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff were very helpful in both acquiring us taxis on Sunday when we departed as well as helping us be fed late on Friday night by helping us order takeaway! The hotel rooms where comfortable and and clean. Will definitely visit again if it not for the area in which the hotel was located in.

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guests, Thank you so much for your comments. I will share them today with all the staff. Do not hesitate to contact us for your next parisian stay. Best regards, Jérôme SANCHEZ More 

Schoten
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel on itself is nice, the rooms are very clean and spacious. However I think you can find better value for money in the neighbourhood. The hotel is not good situated, the area is far from being nice, there are no restaurants in the neighbourhood and if you go there without car, the walk to the nearest metro can... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, Thank you for sharing your comments. We are sorry to learn your remarks once your departure time. Do not hesitate for your next stays in Accor Hotels to react during your stay and ask everything you need. Best regards, Jérôme SANCHEZ More 

Salisbury, United Kingdom
Top Contributor
59 reviews 59 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I booked here the day before arrival. We felt what we paid was outstanding value for money. The hotel itself is very clean, secure and well equipped. The staff are really helpful and multilingual. The breakfasts are awesome but, and this is not a joke, I would recommend that you bring a permanent pen to mark up... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Hotel is located in not the best area If you are using only public transport you have to walk from station through not very nice area but if you drive is ok Hotel itself is ok, rooms are basic but large and comfortable, Fridge didn't work and was replaced after 2 days but we got compensation -free breakfast . Good... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, You take the time to deliver your satisfaction and we thank you for that. We are happy to learn how good was your last stay. We would be pleased to welcome you for your next stay. Best regards, Jérôme SANCHEZ More 

2 reviews
4 of 5 stars Reviewed February 22, 2015

Just stayed there for 3 nights great hotel very accommodating staff location not great but very accessible close to metro only 20 minute walk from science museum ( great for kids) close to all big tourist attractions . Had an overall great experience definitely recommend this to anyone....... Just don't take the breakfast!! At €15 per person per day not... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning, I am so pleased to learn your satisfaction. Thank you for taking the time to share it with us. We look forward welcoming you as soon as possible. Best regards, Jérôme SANCHEZ More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2015

It's situated in a very poor rundown area of Paris.. A lot of homeless people, & people who are noticeably on some form of drugs.. Very difficult & scary walk from the Metro.. Literally have to cross a busy Highway which was very scary.. It's EUR 1.80 & 2 Metro Lines away from the Paris Attractions, & EUR 6 for... More 

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We do not understand your quotation. You wrote your high satisfaction with the room and the hotel. We would prefer your hotel note and not the area note. The area is changing in a good way. Let's come later in the year, you will appreciate the changes. Best regards, Jérôme SANCHEZ GM More 

Barnsley, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

On arrival we had a pleasant welcome from all the staff and were checked in quickly. The hotel is clean and the rooms are a good size and clean. All the facilities stated were in the room and worked fine. As for the area....when exiting the metro you need to walk to the left under the motorway bridges for a... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We have the pleasure to thank you for your message. Your high level of satisfaction and comments will be shared with all the staff this week. We look forward the pleasure tou welcome you as soon as possible. Best regards, Jérôme SANCHEZ More 

Chomutov, Czech Republic
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

We were 4 families and stayed 6 nights at the hotel. Hotel is situated in walking distance from Metro station Porte De La Chapelle. We took Bus 350 directly from CDG airport to Porte De La Chapelle. Takes approx 50mins and costs 3 t+ tickets. We were nicely welcomed by reception at check-in, which was fast. Our superior room was... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We thank you a lot for your message. We had the pleasure to learn your experience. We will make the breakfast time more pleasant thanks to your report. Try again our hotel for your next parisian stay. Best regards, Jérôme SANCHEZ More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 29, 2015

This place is really good if you are with friends and want to travel everyday from your hotel. The only drawback with this place is that its at a distance.. its quiet far and you have to travel a bit to reach places. But trust me, being in PARIS, you have to use the metro and I got used to... More 

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, Thank you so much for the time taken to leave your message. We are pleased to learn your high level of satisfaction. We will share your experience with all the staff. We hope having the pleasure to welcome you for a next stay in Paris. Best regards, Jérôme SANCHEZ More 

Copenhagen, Denmark
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed 6 nights at the hotel. Hotel is situated in northern Paris, 7min walking distance from Metro station Porte De La Chapelle. Easiest access from airport is obviously a taxi, however we opt'ed for more budget friendly solution which is a direct bus. You can take Bus 350 directly from CDG airport to Porte De La Chapelle. Takes approx 45-60min... More 

Was this review helpful? Yes 3
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, Thank you so much for the time taken to leave your message. We are pleased to learn your high satisfaction. We will share your experience with all the staff. We hope having the pleasure to welcome you for a next stay in Paris. Best regards, Jérôme SANCHEZ More 

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