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Suite Novotel Paris Porte de la Chapelle

3.0 of 5 Hotel   |   1 Impasse Marteau, 75018 Paris, France
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63%
Ranked #861 of 1,794 hotels in Paris
A recent review
3 of 5 stars reviewed 2 weeks ago
Ganbi Ulaanbaatar, Mongolia
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707 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Ulaanbaatar, Mongolia
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

- Good and helpful front desk staff. - Hotel cleanliness needs to be improved. Specially hotel corridor smells dаmp and needs rigorous cleaning - Room was clean and spacious. TV set has few French channels. - Bathroom was clean. But toiletries are so poor. Hardly change body lotion. Useless body scrub which was shelved for there "i do not know... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review
Google Translation

Bonjour, Je vous remercie d'avoir rpis le temps de nous faire part de vos commentaires suite à votre dernier séjour... More

Le Bugue
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for one night when seeing a concert at the Stade de France. The hotel is clean and spacious, the staff friendly and helpful, the breakfast was very good with lots of choice. I would only recommend this hotel if I was attending an event at the Stade de France, it is only 2km away. I would recommend... More

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, We red with interest your recent comments. We will share them with all the staff. We hope having the pleasure to welcome you for your next parisian stay . Best regards, Jérôme SANCHEZ General Manager More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2014

The rooms are too good for a family stay with two children. Do not ask for extra bed and get fooled by travel agents as the suite room which is common for all rooms has extra bed already. I would give 5 star rating to the hotel rooms but the area is not at all convenient. Think before going ahead... More

Was this review helpful? Yes 5
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, We thank you so much for your recent comments. We will share the comments with all the staff. The area is changing due and is under renovation. We hope having the pleasure to welcome you for your next parisian stay . Best regards, Jérôme SANCHEZ General Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Very large room that comfortably accommodated a family of 4. Room can be divided by a curtain for more privacy. The toilet is separate from the bathroom which is great for multiple occupancy. Negatives,: No lock on bathroom door. Paper cups in room rather than proper mugs. Only one sachet of tea, coffee & chocolate in the room. Breakfast is... More

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guests, We thank you so much for your recent comments. We will share the comments with all the staff. We hope having the pleasure to welcome you for your next parisian stay . Best regards, Jérôme SANCHEZ General Manager More

East Midlands, UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 19, 2014

I was approaching my stay at this hotel with some trepidation, as I had read negative reviews on this website before my visit. However, my friend and I were absolutely delighted with the facilities and service at this hotel. The rooms are spacious and well-equipped, with free mineral water, cereal bars and a range of drinks - we only discovered... More

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guests, We thank you so much for your recent comments. We will share the comments with all the staff. We hope having the pleasure to welcome you for your next parisian stay . Best regards, Jérôme SANCHEZ General Manager More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

Before I arrived at the hotel, I read a few reviews on this website and I was suddenly afraid at what I would have to go through at tis hotel. I am glad to say that for the price, this hotel exceeded my expectations in a positive way. The location of the hotel is scary at first, I felt like... More

Was this review helpful? Yes 3
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning, We thank you so much for your comments concerning tour recent stay at the Suite Novotel Paris Porte de la Chapelle. We will have the pleasure to share it with all the staff this week. We are looking forward welcoming you for your next stay. Best regards, Jérôme SANCHEZ General Manager More

Palo Alto, California
Contributor
18 reviews 18 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 15, 2014

If I hadn't prepaid, I'd have checked out, because this hotel falls below the quality of other Suite Novotels in the Paris area. Five problems: Breakfast. Plastic cups and cardboard trays. Choice limited: no bottled water, no yogurt (but an "egg cream" never seen anywhere), one kind of juice (unlabelled). Personnel invisible. Inaccessible: Like other Suite Novotels, on periphery, which... More

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Hong Kong
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

This is a nice property which takes approximately 30mins by Metro from Hotel to City Centre. Hotel staff is helpful and friendly. Room is neat and tidy, love the suite box which consisting of coffee, tea, hot chocolate, dried fruit and cereal bar on free of charge basis. Free wifi is great in a acceptable speed. Free movies as well.... More

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good evening, We thank you so much for taking the time to share your last experience at the Suite Novotel Paris Porte de la Chapelle. We are looking forward the pleasure to welcome you for a next stay. Best regards, Jérôme SANCHEZ GM More

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Additional Information about Suite Novotel Paris Porte de la Chapelle

Address: 1 Impasse Marteau, 75018 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Suite Novotel Paris Porte de la Chapelle 3*
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Also Known As:
Suite Novotel Paris La Chapelle Hotel Paris
Accor Paris La Chapelle
Suitehotel Porte De La Chapelle

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#118 Best Value Hotel in Paris
Hotel Class
Official Description (provided by the hotel)
3 star hotel with 187 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 200 m from the metro, 2 km from Montmartre and the centre of Paris. 15 km from Roissy CDG Airport. 24 hr services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays, pay parking. Accessible facilities. ... more   less 
Number of rooms
187

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