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Suite Novotel Paris Porte de la Chapelle

4.0 of 5 Hotel   |   1 Impasse Marteau, 75018 Paris, France
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Ranked #895 of 1,798 Hotels in Paris
A recent review
5 of 5 stars reviewed 5 days ago
JP Z Monterrey, Mexico
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745 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monterrey, Mexico
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although the hotel is located on the border between Paris and St Dennis is near from a metro station to reach the Paris downtown. I stayed three nights and the service was excellent, and the clerks were kind, despite the Parisians stereotypes. Quieter although is located besides a major highway.

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UK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here to access the Stade France(Beyonce & Jay Z) The hotel is in a horrible run down area,we were warned by our taxi driver who brought us in from the Airport to be very careful in this area! The hotel itself was ok,our family suite was great,very spacious. The staff in general were quite pleasant & helpful. There... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning sirs, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. Sincerely yours, Jérôme SANCHEZ Directeur More

London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is very clean and presentable. Our room was very spacious and had all the amenities you would expect e.g. soaps, shampoo, conditioner etc. Our room came with a double bed and a sofa bed, both of which were very comfortable. I could not fault the room or the hotel itself. The staff were a little slow at... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear sirs, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. Sincerely yours, Jérôme SANCHEZ Directeur More

Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last year, and although I couldn't fault the hotel or its staff, the location was awful. I am not usually a particularly flighty person, but I didn't feel safe enough to walk to the Metro. The room size was fine, the staff were really friendly & helpful and the facilities were great, especially the food you could... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear guest, We thank you for your message and the time taken to write it. We are pleased to suite your satisfaction. New buildings and shops are growing up in the hotel area. In few monthes, the localisation will be more pleasant. We hope having the pleasure to welcome you as soon as possible. Best regards, Jérôme SANCHEZ GM More

Hanmer Springs, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We had 3 rooms booked here for 3 nights. When we arrived at the hotel I almost cried when I saw the slum that it was located in. A local tells me that it's "the hood" of Paris. Very dodgy area which smells awful like urine, has the homeless sleeping on mattresses under the highway, rubbish everywhere and you have... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, I am very sorry to read your comments. Please accept our apoligizes. I am sad not to be aware about your disatisfaction before your departure time. The area has changed since a few years. Moreover, all the rooms has been refubished this year. I stay at your disposal in order to talk more about your disappointment. Best regards,... More

Hanmer Springs, null, New Zealand
2 reviews
1 of 5 stars Reviewed 1 week ago

This would be the worst place we stayed We booked from NZ and the photos looked good facilities sounded good but boy were we wrong. The area was the worst smelt as u walked past the dump, toilet smelt, air conditioning did not work, security to our room was poor paper cups and one sachet of coffee for 3 people.... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, I am very sorry to read again the same comments. Please accept our apoligizes. I am sad not to be aware about your disatisfaction before your departure time. The area has changed since a few years. Moreover, all the rooms has been refubished this year. I stay at your disposal in order to talk more about your disappointment.... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel with a large group taking five rooms. The hotel is excellent with spacious suite and facilities. The staff are very cooperative and helpful in all requirements. On the room, only comment is something wrong in the toilet, it leaves a very bad smell after the use and is common to all rooms. The location is... More

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J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning sirs, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. A renovation plan is going on in the surroundings. I hope having the pleasure to welcome you for a next stay in Paris. Sincerely yours, Jérôme SANCHEZ Directeur More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked 2 rooms for 4nights for the family,to use as a base for eurodisney and to visits all major attractions in paris. No complaints,family room is spacious,room cleaned everyday,double shower and spacious bath. Staff are brilliant and very helpful. Breakfast was nice,only negative comment is the location,quite run down and in need of regeneration,some colorful characters,but did us no harm.... More

Was this review helpful? Yes 1
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Good morning sirs, Thank you for taking the time to tell us about your experience at the Suite Novotel Paris Porte De La Chapelle. I will share as soon as possible all your comments with the staff. I hope having the pleasure to welcome you for a next stay in Paris. Sincerely yours, Jérôme SANCHEZ Directeur More

Makkah
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 10 nights, Suet wide and clean and has free Wi-Fi and Mkroev and kettle, tea and coffee, the reception was a collaborator. The hotel is located on a 10-minute walk from the subway station and Oparab of which there is a supermarket and some restaurants, the hotel is also available for the position of the... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
J_SANCHEZ_75, Directeur général at Suite Novotel Paris Porte de la Chapelle, responded to this review

Dear Guest, We have the pleasure to thank you for the time taken to leave your message. We are looking forward welcoming you for a next stay. Best regards, Jérôme SANCHEZ GM More

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Additional Information about Suite Novotel Paris Porte de la Chapelle

Address: 1 Impasse Marteau, 75018 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Novotel Paris Porte de la Chapelle 4*
Number of rooms: 187
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Also Known As:
Suite Novotel Paris La Chapelle Hotel Paris
Accor Paris La Chapelle
Suitehotel Porte De La Chapelle

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