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Hotel de Sers

5.0 of 5 41 avenue Pierre 1er de Serbie, 75008 Paris, France
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Certificate of Excellence 2014
Hotel de Sers
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Hotel de Sers
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279 reviews from our community

Traveler rating
    176
    64
    18
    13
    8
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34
109
16
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Halifax, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start by saying that this is the nicest hotel I've stayed in, in Paris. Friendly and helpful concierge, well appointed reasonably sized rooms with ample storage space. I was also happy to see that I had a balcony and atrium. The hotel is nicely located close to both tourist attractions and close to the meetings I had to... More

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Cairo, Egypt
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hotel de sers is one of the cosiest yet very chic hotels in paris... the service atmosphere and housekeeping are more than perfect , i recommend this hotel to honeymooners as well , the hotel atmosphere is outstanding and its location is perfect too

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Dallas, Texas
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was fabulous. A perfect location in the Champs Elysees. The staff was most attentive and the hotel is beautiful. This is a five star hotel for sure. The Four Seasons is next door and I would stay at Hotel de Sers hands down before I stayed at the Four Seasons. It is a quiet, luxurious boutique hotel with... More

Was this review helpful? Yes 1
HOTELDESERS08, EXECUTIVE DIRECTOR at Hotel de Sers, responded to this review

Dear Guest, Thank you so much for sharing with us your last experience at the Hotel de Sers. I am so happy to read that your stay with us was perfect. I hope to welcome you back soon. Best regards, More

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 19, 2014

There was a weird vibe about this hotel, and i just didn't feel at ease being there. i know that it's ice and memorable to stay in hotels that have a strong history in a city like Paris... but i felt like it was haunted.. literally. i heard weird noises at night, and was creeped out to be alone in... More

Was this review helpful? Yes 1
HOTELDESERS08, EXECUTIVE DIRECTOR at Hotel de Sers, responded to this review

Dear Madam, I would like to thank you for your comment left after almost 1 year. In fact, last time you stayed with us it was in December 2013. I am sorry to read that you saw a “Ratatouille” in the Bar; it must have come in from outside as the doors are sometimes open. I would like to assure... More

Homer Glen, Illinois
1 review
5 of 5 stars Reviewed September 17, 2014

the rooms are excellent, the location is awesome, the service is beyond exceptional. 10minute walk to Paradise in each direction of the hotel. The Eiffel tower is a 10 minute walk, the shopping is a 10minute walk in the opposite direction. And I walked to the East and stumbled upon a wonderful French Market.

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HOTELDESERS08, Executive Director at Hotel de Sers, responded to this review

Dear Madam, I would like to thank you for sharing your last experience at the Hotel de Sers. I am pleased to read that the location was perfect for you and that you really enjoyed staying with us. I am looking forward to welcoming you back soon. Best regards, More

London, United Kingdom
Top Contributor
77 reviews 77 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed August 20, 2014

I was here on business. Arrived around midnight - had a friend come visit and decided to eat room service instead of going out to eat. It has a limited menu (like 3 different things) so placed an order for one of each: pasta, salad, cheese plate, 2 glasses of wine, a coke. Wait....wait....wait...wait....hour goes by....Give a call, soon....ok....20 minutes... More

Was this review helpful? Yes 2
HOTELDESERS08, Directrice Adjointe at Hotel de Sers, responded to this review

Dear Guest, I am sorry to read that the Room Service was a disaster. I deeply apologize for the bad service we provided. I hope that you will give us a second chance to prove you that we are able to offer you a 5 stars service and make you enjoy having a nice meal in your room during the... More

Stroud, United Kingdom
Top Contributor
143 reviews 143 reviews
44 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed August 1, 2014

As someone who has stayed in plenty of nice hotels around the world I find this hotel to be of an equal standard. What I did find unusual is that tea/ coffee is not available in the room, and it's €7 for a small bottle of water in your room. We had 4 cups of coffee in the reception and... More

Was this review helpful? Yes 2
HOTELDESERS08, Executive Director at Hotel de Sers, responded to this review

Dear Guest, Thank you for this comment; we really appreciate having your feedback. First of all, I do apologize for all the problems you had during your stay. We will make sure everything is perfect next time you stay with us. Regarding the minibar; we just usually inform our guests that it keeps the beverages cold but not as cold... More

Fairfield, Connecticut
1 review
5 of 5 stars Reviewed July 31, 2014

If you are looking for a great staff and a location walking distance to the Champs Elysses or Eiffel Tower then Hotel de Sers is the place for you. This was my second time staying there and this visit was even better than the first. Everyone on the staff from the people at the front desk to the staff working... More

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HOTELDESERS08, Executive Director at Hotel de Sers, responded to this review

Dear Guest, Thank you so much for taking the time of sharing your last experience with us. I am really happy to read that your second stay at the Hotel de Sers was even better than the first one. I hope to meet you next time you stay with us. Warm regards, More

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 30, 2014

The key to this hotel is its customer service -- this began long before our arrival, with e-mails back and forth for restaurant reservations and questions about tours/day trips. This continued throughout our stay, with helpful suggestions, restaurant suggestions, and help with directions and the metro. The entire staff is kind, and multilingual, and we especially recommend Christophe for his... More

Was this review helpful? Yes
HOTELDESERS08, Executive Director at Hotel de Sers, responded to this review

Dear Guest, Thank you for your comment. Also thank you for highlighting the strength of the Hotel de Sers; the service and the location. I am looking forward to welcoming you back soon in your “Parisian home.” Warm regards, More

Cheshire, Connecticut
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

I was a little skeptical of what my stay would be like at my second French destination since my first a few days prior hadn't been very welcoming. However, that was quickly extinguished when just stepping out of the cab from the airport, I hear "Welcome Mrs. Nieves" from the gentleman in a fabulously worn suit as he grabbed my... More

Was this review helpful? Yes
HOTELDESERS08, Executive Director at Hotel de Sers, responded to this review

Dear Madam, Thank you for sharing your last experience at the Hotel de Sers. I am delighted to read that you enjoyed very much staying with us from the beginning to the end: a welcoming and professional staff, a comfortable room in a nice hotel, a good food and a great location. I apologize for the unacceptable behavior of the... More

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Additional Information about Hotel de Sers

Address: 41 avenue Pierre 1er de Serbie, 75008 Paris, France
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel de Sers 5*
Number of rooms: 52
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Also Known As:
De Sers Hotel
De Sers Paris

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