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Emeraude Hotel Helios Opera

3.0 of 5 Hotel   |   75 rue de la victoire, 75009 Paris, France
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Emeraude Hotel Helios Opera
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72%
Ranked #725 of 1,798 Hotels in Paris
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Richard L Broxbourne, England, United Kingdom
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22 reviews from our community

Traveler rating
    7
    9
    5
    1
    0
See reviews for
8
7
2
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Broxbourne, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff. The decor of the room appealed as did the large bed, coffee machine, balcony and TV. The air conditioning was also very good. The room was clean and the bathroom had everything you'd need. We were upgraded on arrival to an executive room which was a lovely and unexpected surprise. We found the position of... More

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Colorado Springs
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel for a three-night stay after reading Trip Advisor reviews. Very satsifying, with no surprises. Front desk staff was friendly, helpful and spoke English. Breakfast buffet spread had nice variety, and the nostess remembered our morning drink orders after the first day (one coffee, one hot chocolate). Room was very small, but we expected this, and although it... More

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milan
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

really nice and smiling staff, very professional and easy going at the same time. Completely renovated hotel (!!!), no moquette, really clean room and bathroom, nice bed. Position is wonderful, close to galerie la fayette and Opera house. Realy close to metro which bring u everywhere.

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HotelheliosOpera3, Manager at Emeraude Hotel Helios Opera, responded to this review

Dear client, We thank you for taking time to feedback about your recent stay at Hotel Hélios Opéra***sup. We are glad to read that you appreciated the availability and efficiency of the staff. It is really important for us to make your stay the most enjoyable possible and to help you in all your requests. We are pleased that you... More

Surrey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 8, 2014

This is a very charming hotel located in Opera, Paris. Its near to the "Hop On Hop Off' bus stop as well as metro and bus facilities. As well as the famous opera house; Galeries Lafayette is on your doorstep. The rooms although small have a desk, multiple power points, enormous television, mini bar, wifi (free) and space to pack... More

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Top Contributor
66 reviews 66 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

The staff makes up for the comically tiny rooms--I had to climb over a chair to get into bed. And bathrooms--I literally couldn't bend over to shave my legs. No toiletries to speak of so we ended up buying conditioner and lotion at a drug store. BUT I can't say enough about the fabulous front desk staff! We speak zero... More

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HotelheliosOpera3, Directeur général at Emeraude Hotel Helios Opera, responded to this review

Dear client, We thank you for taking time to feedback about your recent stay at Hotel Hélios Opéra***sup. We are glad to read that you appreciated the availability and efficiency of the staff. It is really important for us to make your stay the most enjoyable possible and to help you in all your requests. We hope you could get... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2014

Stayed here four nights Oct 2013. Good location for shopping and grand boulevards cultural pursuits. However, proximity to G. Laffayette makes for very crowded sidewalks and multitude of unsavory caracters at all hours of day and night. Reception staff friendly but unreliable - got wrong information from them more than once; also, was asked to collect missing toilletry from reception.... More

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Additional Information about Emeraude Hotel Helios Opera

Address: 75 rue de la victoire, 75009 Paris, France
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Emeraude Hotel Helios Opera 3*
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Also Known As:
Emeraude Hotel Paris

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