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All 1,793 Paris hotels

Emeraude Hotel Helios Opera

3.0 of 5 Hotel   |   75 rue de la victoire, 75009 Paris, France (Opéra)
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Ranked #486 of 1,793 hotels in Paris
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Isolis62 Sunnyvale, California
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sunnyvale, California
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My hotel room was small but Before I made the reservation I read that most hotels rooms in Paris are like that. The room was recently renovated and was very clean. The staff at the reception desk was very friendly and helpful. My stay at this hotel was very pleasant with the exception of the renovation that was still taking... More

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Frankfurt, Germany
Top Contributor
64 reviews 64 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Wie stayed at the hotel for two nights only, but had a good times the room is super small and so is the bathroom. Tall people might have a problem with the shower. Room was clean and tidy. The hotel is being redecorated, so during the day a lot of construction going on. That didn't bother us, as we only... More

Was this review helpful? Yes 1
Carluke, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

First thing to comment on is how pleasant the staff were which made my stay pleasurable Hotel is about 5 minutes walk from the Roissybus stop at the side of the Opera building so very convenient if arriving by the Roissybus from CDG. Boulevard Hausmann very close by. Also only about 20-25 minutes walk to the Louvre and about 35-40... More

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HotelheliosOpera3, Reception at Emeraude Hotel Helios Opera, responded to this review

Dear Guest, We thank you very much for taking times to share your opinion on your stay with us in hotel Helios Opera*** sup. We are so happy with your very positives comments about the staff, it is a real pleasure to read it, and we are satisfied by making your stay the most enjoyable as possible. It is a... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

The hotel is renewing, quite modern look. The room and toliet are clean. The service desk are helpful and speak good english. The location is 5 minutes to moerto or RER station,7minutes to bus station. It is very convenience. And if you want to go shopping, it would be a good choice as it is very near LaFayette Galleries

Was this review helpful? Yes 1
HotelheliosOpera3, Receptionniste at Emeraude Hotel Helios Opera, responded to this review

Dear Guest, We thank for taking time to share your opinion on the hotel Helios Opera ***sup. We are happy that appreciate the cleanliness of our room, which is of course one of the main purpose of our staff. It is true that the location of the hotel is one of the best in Paris, because our guests can reach... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 24, 2014

Stayed here in December for a girly break and couldn't fault the hotel! Staff lovely and friendly and were recommending us places to go all around the city. The rooms were perfect, cosy but clean and had all the facilities! Bathroom was so clean it looked as though it had just been refitted!! The only downside to this hotel was... More

Was this review helpful? Yes 2
HotelheliosOpera3, Réceptionniste at Emeraude Hotel Helios Opera, responded to this review

Dear Guest, We thank you for sharing your esperience on this website. We are glad to see that you enjoyed your stay in Paris in hotel Helios Opera ***sup. We thank you for your nice comments about the reception staff, and are happy that they gave you all informations you needed. You remark about the breakfast is relevant: during your... More

New York City, New York, USA
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2013

We booked this hotel due to location that is near a subway station and Gare du Nord. Interior of this hotel is not grand but its ok for the price. Rooms clean as well as the bathroom (important) but the free WiFi is very slow even the front desk complains about it. The hotel location is walking distance to famous... More

Was this review helpful? Yes 3
HotelheliosOpera3, Directeur général at Emeraude Hotel Helios Opera, responded to this review

Dear client, Thank you very much for your comment about your recent stay at Hotel Hélios Opéra***sup. I am delighted to know that you appreciated the location and the cleanness of the room. And at the same time I really apologize for the inconvenience about the wifi. We had a problem with it and this is exceptional. We inform you... More

Singapore
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 6, 2013

We stayed here for 5 nights, the service from front desk was superb, the gentleman who checked us in on 28th Nov and out on the last day was very helpful and courteous. We had booked a deluxe triple room and all we can say is that we were very satisfied with our room. The room safe was indeed indispensable... More

Was this review helpful? Yes 1
HotelheliosOpera3, Directeur général at Emeraude Hotel Helios Opera, responded to this review

Dear Client, Thank you very much for your wonderful feedback about your stay at Hotel Hélios Opéra***sup. It’s a pleasure to know that you had a great stay with us and you could find a safe and comfortable place in the hearth of Paris. I am delighted to read that you were very satisfied with your room and the position... More

Switzerland
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2013

perfect location as 1 block from Gallaries Lafayette, metro, restaurants, the theatre. room is small, but that is normal for Paris. they were clean and although some noise around the hotel... was good. Staff was super friendly and nice. Would stay here again.

Was this review helpful? Yes 1
HotelheliosOpera3, Direttore at Emeraude Hotel Helios Opera, responded to this review

Dear client, Thank you very much for your comment about the Hotel Hélios Opéra***Sup. I am glad you have had a lovely stay with us. It is a pleasure to know that you liked the central position of the hotel and I thank you for your kind words about the staff. Your comments are very valuable: they allow us to... More

King of Prussia, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2013 via mobile

Hotel room is quite spacious (for Europe, that is). Staff all spoke great English, and were VERY helpful. Hotel had a small elevator and free wifi. The room we stayed in had a small safe, which we didn't use, so I can't vouch for it's usefulness, but it was there. Coffee and tea available in the room. Breakfast was pricy... More

Was this review helpful? Yes 1
HotelheliosOpera3, Direttore at Emeraude Hotel Helios Opera, responded to this review

Dear Client, I thank very much for taking time to write you comment on Tripadvisor: I really appreciate your effort to feedback to us about your stay here at the Hôtel Hélios Opéra*** Sup I am really happy to know that you liked our hotel and the room, and you appreciated the service of our staff. It is fabulous to... More

Perth, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

Great location, very helpful and service oriented staff; nothing too much touble, even helping to charge a phone. Immaculately clean bedroom and bathroom. A shame that were were not advised before we reached the lift that it went only to the 5th floor and that we needed to carry our luggage up the stairs to the 6th. Also a shame... More

Was this review helpful? Yes 2
HotelheliosOpera3, Directeur général at Emeraude Hotel Helios Opera, responded to this review

Dear client, We thank you for taking time to feedback about your recent stay at Hotel Hélios Opéra***sup. We are happy to read that you appreciated the location and the cleanness of the hotel, and that the staff was helpful with you. At the same time I am really sorry that you are not completely satisfied of your stay. It’s... More

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Additional Information about Emeraude Hotel Helios Opera

Also Known As:
Emeraude Hotel Paris
Address: 75 rue de la victoire, 75009 Paris, France
Location: France > Ile-de-France > Paris > Opéra
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Suites
Hotel Style:
#299 Family Hotel in Paris
#495 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Emeraude Hotel Helios Opera 3*
Official Description (provided by the hotel):
Enjoy Paris with serenity between the Opera and the Sacre Coeur!Full of theatres, this district is also the place to be for shopping. It’s a pleasure to stroll in the famous and trendy department stores like the Galeries Lafayette.Direct access from La Défense district and its main business centers, the Hotel Helios Opéra will delight you with its 42 rooms and suites, decorated in “art deco” style, with a spacious lobby, illuminated by a stained-glass roof leads to a patio.The private lounge-bar offers a cosy atmosphere. ... more   less 
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