Eventhough we got lost on our way to the hotel but the staff was very helpful when I called asking for direction and when we got there the owner/staff showed us how to lock/unlock our door properly (the door was a bit old-fashioned) etc. There are no elevators (they mentioned about that in their website) so for those of you... More

The location is incredible. A few minute walk from the Louvres, the Jardin des Tuileries and the metro. We actually went almost everywhere by foot (Panthéon, Jardin du Luxembourg, Notre-Dame-de-Paris, etc.) but I admit we like to walk. The receptionist (Armelle?) was very nice and helpful. So was the man who did a minor repair. We did find the bathroom... More

We were double booked at our other hotel due to 123france.co.uk and sent to the rouen which did RUIN our 'romantic' holiday. The sheets had black hairs on and in them and we slept in our clothes on top of the beds which we had to cover with our own towels as I was just so disgusted. The breakfast was... More

I stayed at the Hotel de Rouen most for its location, which is really really good. the view is charming and the streets are calm. There are few bars/cafes around, and it´s perfectly fine because you can enjoy sitting in a cafe in Paris but far from the crowd. The staff was helpful - we have arrived late at night... More

Ok so here are my complaints and after then I will explain what the manager said when I emailed him with them. 1. When I booked I paid for breakfast but was told at the front desk that I didn't, then on the last day I was informed that I did indeed pay for breakfast. 2. I booked it because... More

I have no one to blame but myself. I researched, and researched, and researched, and ultimately decided that this was going to be a good, basic hotel for my family (2 adults, 2 boys under 10) to stay for our 4 nights in Paris after a week in London. BTW, for a bit of perspective, we're middle-class Americans and we... More

Riddled with bed bugs, Bites everywhere, very dirty, grubby, better hotels for just a few more euros. this is a dump.

The Hotel is incredibly dirty, and the staff is incredibly unhelpful. Don't you ever stay in this hotel... it is much better if you search some other hotel in the same location. We were stolen in this hotel. A lady in glasses went into our room and took 300 euros. I know it is my fault, but that was done... More

The service was friendly and efficient by all the clerks we dealt with. (They seem to have a lot of different people working at the reception). There are no elevators and although we were on the 4th floor it didn't bothered us. The location of this backpackers hotel is hard to beat. Although I felt the hotel is overpriced you... More