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Smart Place Paris

28 rue de Dunkerque, 75010 Paris, France
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Smart Place Paris
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318 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My friend and I stayed 3 nights in total at Smart Place. We stayed 2 days in the beginning of our trip and 1 day at the end. For our first 2 days, we had a great experience with Smart Place. The staff are very friendly and accommodating. They let us check-in early and the room was very nice and... More 

Helpful?
Thank Jessie W
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Jessie, We would like to thank you very much for the time taken to share your experience following your stay with us. We are delighted that your stay went well. About bed bugs, know that we have a very strict procedure. We check our rooms daily and we also come a company several times to control. We have fortunately... More 

Mississauga, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hostel really made my visit to Paris enjoyable. The receptionist staff were really awesome (Thanks Helene and Lucas especially), everything from responding to requests of guests, taking care of the kitchen and dining area, to being very helpful in verbally guiding me around the city and suggesting cool things to check out like certain pastry shops worth trying out.... More 

Helpful?
Thank Chris C
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Chris, We would like to thank you very much for the time taken to share your experience following your stay with us. Your satisfaction is our goal, as we aim for quality and guest satisfaction, you cannot imagine how important is it. We do hope to have the luck to welcome you back in a close future. Warm regards... More 

New York
Level Contributor
163 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Granted, I knew that this is a hostel first and foremost, and kept my expectations modest. That said, I still do not see the reason for glowing reviews. The good: Staff was nice and friendly and spoke decent English. The location near Gare Du Nord is convenient to the airport and metro. That's where "the good" ends" The not-so-good: We... More 

Helpful?
Thank bork3000
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Bork3000, First of all thank you for your return about your stay. I am very sorry that your stay did not happen the way you want. However I am very surprised about the cleanliness. For information, a company and myself are making systematic controls of the rooms and public areas. Cleanliness is the most important to us. We never... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked our rooms (one double one 4 person) very cheap, and were surprised to see the rooms in such lovely condition and the hotel staff (bar 1) spoke perfect English and were very friendly. The downstairs lounge/kitchen area had a homely feel for travellers on their own which was nice to see, and was decorated in a Christmas theme.... More 

Helpful?
Thank meganbatchelor
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Megan, First of all thank you so much for this nice comment. I have shared your comments with pleasure with all my team. Be sure that you are always welcom to the Smart Place We take the occasion to wish you all the best for the New Year. Our wish will be to welcome you back. Best regards Sandrine... More 

Helsinki, Finland
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't have much praise for the facilities other than to note that almost everything that a hostel should have (personal electricity plugs, lights by the bed etc) was provided, though some beds didn't have the plugs. Staff were ok, but what I really liked was the price and the location. Great for a short visit.

Helpful?
Thank mpki
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Mpki, I would like to thank you very much for the time taken to share your experience following your stay with us. We are delighted to see how much you had enjoy your stay. We do hope to have the pleasure to welcome you back in the future. Warms regards Sandrine A Manager More 

Dublin, Ireland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 1, 2016

I stayed here in April 2015 and I really loved it! The location was perfect for Gare du Nord. The staff were really friendly and acomodating to us (especially when we had to stay longer due to flight changes). Smart Place is great for people on a budget and had a real homely vibe to it with staff offering us... More 

Helpful?
Thank Elaine M
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Elaine, We would like to thank you very much for your feedback following your stay with us. As we aim for quality and guest satisfaction, you cannot imagine how important is it. We do hope to have the luck to welcome you back in a close future We all remain at your disposal should you need help to organise... More 

1 review
5 of 5 stars Reviewed October 18, 2015 via mobile

Yeah,so me and my friends are doing eurotour and smartplacehostel were 5th hostel we have ever stayed and it was the best!everything is clean,hairdryer and irony machine are always available.Friendly atmosphere,convenient location. Staff members are very friendly coz we would wake up late,like later than checkout time and they would just kindly ask us to get up earlier nxt time... More 

Helpful?
Thank Mukhamed-Bekali... B
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Mukhamed, Thank you so much for this return about your stay. I am delighted that you felt comfortable with us, this is our goal. So we can expect you among our regular customers? We can hope so. See you soon Mukhamed, Best regards Sandrine A Manager More 

Singapore, Singapore
Level Contributor
129 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed October 17, 2015

It is a 5 minutes walk from the Gare de Nord. Nearby are the busy commercial disrtict. It is a rather big old 5-storey property with a tiny lift. Ground floor houses the reception, dining area, open kitchen and games corner. The room that I stayed with 3 friends on the top floor is a small ensuite 2 bunk beds... More 

Helpful?
Thank lui w
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Lui W, Thank you so much for taking the time to write this comment. Thank you for taking the time to give us a full description of our services. We hope to welcome you soon and show you all the new products coming soon. See you soon Lui W Best regards Sandrine A Manager More 

Hokkaido, Japan
Level Contributor
3 reviews
5 of 5 stars Reviewed October 16, 2015

There are some very kindly staffs. When I had trouble about my iphone, a female staff,Alex helped me. I know French people's kindness from her. I recommend this hostel. Thank you Alex,from Japan!!!!

Helpful?
Thank June_Hokkaido
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear June, First of all thank you for taking the time to write this comment. Thank you so much June, for raising the kindness of Alexandra, she was delighted to read your comment. We hope to see you soon June. Best regards Sandrine A Manager More 

Kuala Lumpur, Malaysia
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 16, 2015

We booked a private room at this hotel for 3 days.Though it was small but the facilities are alright. Good value. This hotel is close to Gare du Nord station and walking distance to 'Little India' - about 10 minutes. The staff at the reception are friendly and provide valuable information. Though the kitchen needs to be upgraded and more... More 

Helpful?
Thank Bala P
Myriamandtheteam, Directeur général at Smart Place Paris, responded to this review

Dear Bala, Thank you for your return about your stay. I shared your comment with my team, thank you so much. I take note your comment about cooking utensils and I inform you that we have already taken the necessary measures. We hope to see you soon Bala Best regards Sandrine A Manager More 

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