The Hotel looks very nice from the outside next to a big lake. Didnt notice any major issues with hotel/rooms looking tired! Train from hotel to parks costs 2 euros return, although it is just as quick to walk and you couldnt get a full size buggy on very well. Room was nice, i was surprised when my husband told... more

Just returned from a 3 night stay at this hotel and loved every minute. The staff were very friendly nothing too much trouble. Rooms spotless and roomy cleaned and towels changed daily. Dining room can be busy but food was lovely. Location great for parks free shuttle every 10 minutes. If you intend going for a a short stay go... more

We stayed here for 2 nights in October in a superiour room on a different floor that promised VIP tickets to the park. The hotel was probably once really nice, but is now dated and a little worn. Not sure why we paid extra for the different floor - could see no difference and the VIP tickets for the park... more

Nice,big hotel with great buffet breakfast and dinner. About 10-15 mins walk round the lake to the parks. Nice bar (although expensive -6 euros for beer!). Has a good shop, curteous staff and there is a bus/little train to take you to the parks if you dont fancy walking. Room has minibar and safe(which is free) but you have to... more

We have just returned from a 4 day stay at the Neport Bay hotel and it was fantastic. The hotel is very clean and friendly and the staff were very helpful. We checked in with no queues and were able to recieve the times we wanted for our breakfast for the week. The room was very large for a standard... more

This has been my second trip this year to this hotel. On both occasions i have stayed in the admrials quaters. This is an extra cost but worth it. You are in the main body of the hotel. There is a tea and coffee service.You get a coupon to request this service. You have a kettle in the room and... more

Just back from a stay in the Newportbay Hotel and from the moment we arrived it was brilliant, it has a nautical theme throughout the hotel even in the hotel entrance they played the sound of the sea and waves crashing with seagulls in the background, they really think of everything!! we checked in quickly and requested rooms together with... more

An amazing hotel. I loved the place, yes it was expensive, but it was worth it. Just a couple of issues cropped up. Firstly, if you want a cup of coffee late at night, there's not really any way of getting one. My advice therefore is to take a kettle and some instant coffee. Secondly, the hotel is really large... more

Go Elsewhere!!! Very expensive-we stayed in a Premier Inn at Manchester Airport,and it was cleaner,and the staff were much friendlier than this Disney hotel. The room was very dated,the bathroom was tatty,and the mirror was stained. The hotel actually smelled-i have no idea what the smell was,but it was very unpleasant. Overall,not a good advertisement for Disney more