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Mercure Paris Opera Garnier

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4 rue de l'Isly, 75008 Paris, France
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Mercure Paris Opera Garnier
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730 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Just spent 6 nights here, the location is amazing close to both the metro and RER stations. There are a number of small supermarkets around as well as various restaurants. The Mercure has a wonderful breakfast Buffett that got us started . I must make mention of Marion at reception, she went above and beyond to help myself and fellow... More 

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Liverpool, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The service was superb when we arrived we had only booked the double room for the first night. When we got there they tried to upgrade up to a better room but sadly they were all taken. The best advice I can given book the privilege room all the little perks such as free soft drinks, slippers, bath robes etc... More 

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Sao Paulo, SP
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every time I go to Paris I try to stay at the Mercure Paris Opera Garnier. Why? The location is central, close to the department stores (Printemps, Galeries Lafayette) and short walking distances to the Opera Garnier, the Louvre and to my favorite spot, the Champs Elysees! The room I stayed has been recently renovated. Very clean, modern, comfortable. The... More 

Was this review helpful? Yes 1
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear DeniseJqMq We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier. We are very glad to read that you have enjoyed our location and the fact that we have easy acces to different places of interest in Paris like the department stores (Printemps, Galeries Lafayette), the Opera Garnier, the Louvre and the Champs... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel room was great and the staff was very accomodating. The location is central and very near to the department stores (Printemps, Galeries Lafayette) and the major tourist attractions (Louvre, Opera Garnier, Champs Elysees)! Will be definitely coming back. PS. Our champagne never arrived lol

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Zurich, Switzerland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in ghe neighborhood for work and wanted something nearby but well appointed. Despite some renovation work which was taken place, it was modern and clean. The rooms must have been recently modernised and were typically for paris quite condensed. I would have expected to be informed of the renovations but my room overlooked the interior courtyard sobit didnt... More 

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deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Jacob H Thank you for taking time to share with us your experience at the Mercure Paris Opéra Garnier. I’m glad to read that you enjoy our location and our room renovations. I ‘m sorry to not have advised you about renovation work of the facade and I inform you that they will be ended at the end of... More 

Greater Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

The room was small but very nice. Window overlooked the courtyard but the natural light was good. The breakfast room was clean and the variety good. As an Australian took a day or so to get used timing my boiled eggs. We walked from the hotel to Sacre Coeur then down to Notre Dame and home. Wandered down to the... More 

Was this review helpful? Yes 1
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear RobKK888 We appreciate that you took the time to leave us a review regarding your recent stay at the Mercure Opera Garnier and are delighted to read that you had a nice time and that you enjoyed the room , the breakfast and our localization, it’s true that our situation is in walking distance to all major point of... More 

Surabaya, Indonesia
Level Contributor
160 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 27, 2015

Stayed here 3 nights for business Location is smacked down in one of the shopping district. Walking distance to Printemps, Lafayette and Uniqlo. Metro access is nearby, Saint Lazare train station is also. No parking access but manage to get lucky for parking spot in front of hotel. Dont expect you had my luck, it is very difficult to find... More 

Was this review helpful? Yes 1
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Alexandre N Thank you for having taken the time to give us your review on your stay in our hotel. My team and I are very grateful for your remarks. We are pleased to read that you enjoyed the very central location of our hotel near the Printemps, the Galeries Lafayette and uniqlo. We would like to apologize to... More 

Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 27, 2015

The service is very nice, the people really make an effort. The location is great to be in walking distance to shopping areas like Printemps and Galeries Lafayette, however our privelege room was a little cramped in terms of size, but Paris is not necessarily the place for spacious affordable rooms anyway so I would not hold that against this... More 

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deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear B V Thank you for sharing your opinion on Trip Advisor and I’m pleased to read that you enjoyed the location of the hotel in the city center near the Printemps and the Galeries Lafayette. It will be a pleasure to have you discover our new Suite privilege rooms, knowing that they are more spacious and that they offer... More 

Sydney
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 19, 2015

We are Platinum members of Accor and booked this hotel expecting the same benefits as extended in Asia and Australia. We were prebooked and paid but on arrival told that there were no upgrades or double rooms available except at the rear of the hotel. The room was tiny but so dark that we were unable to see during the... More 

Was this review helpful? Yes
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear missiquincy Thank you for taking the time to tell us about your experience at the Mercure Paris Opera Garnier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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