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All 1,794 Paris hotels

Mercure Paris Opera Garnier

4.0 of 5 Hotel   |   4 rue de l'Isly, 75008 Paris, France (Champs-Élysées)
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72%
Ranked #672 of 1,794 hotels in Paris
A recent review
4 of 5 stars reviewed 3 days ago
donna a Northampton, United Kingdom
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546 people have reviewed this hotel

Traveler rating
    106
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just returned from a brilliant 3 night stay at this hotel. After reading some reviews just before we went I was a little worried but was pleasantly surprised, yes there was some renovations being done, but this did not effect our stay at all. When finished the reception area will look great, and the breakfast room will be bigger. Our... More

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Donna Thank you for having taken the time to give us your views on your stay. I guess you were at the Mercure Paris Opéra Cusset and not not at the Mercure Paris Opéra Garnier but it does not matter all their team will be very grateful for your remarks. They will encourage them to maintain their efforts so... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a privilege room, was really nice, we had a lounge room along with a wonderful view into the court yard. The staff were very helpful, and friendly. Every time we needed something they went out of there way to help. We are from Australia, and had a 27 hour flight, extremely tired, and they were quick to... More

Was this review helpful? Yes 1
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Ross Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly at the hotel Mercure... More

Perth, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 2 nights in July, 2014. Location is good, adjacent to Saint-Lazare metro and close to shopping districts. Front desk staff were helpful, and their English was good. The standard double room was quite small, though stock standard for Paris, and the bed was on the hard side. The bathroom was recently renovated, which... More

Was this review helpful? Yes 1
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear guest, Thank you for your reviews and comments on Trip Advisor and we are glad to not you enjoyed our location, the quality of welcoming of our Staff and the quality of our bathroom renovation. I’m sorry to read that our room maid did not observe the "do not disturb" sign on the door. Be assured that the necessary... More

Sydney
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While the rooms were clean and tidy they were absolutely tiny. The bathroom was newly renovated and again, clean but tiny. The beds and pillows very comfortable. I would take cleanliness over size any day but this was ridiculous- literally a 'bed room' barely enough room to walk around the bed, certainly no chair in the room. Location was good... More

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Totsonthemove Thank you for your reviews and comments on Trip Advisor and we are glad that you enjoyed our location and the quality of welcoming of our Staff and the cleanliness of the room. Some of our rooms are small but some are more bigger the Privilege rooms witch offers more facilities as a Nespresso machine, better sleeping experience... More

Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed June 3, 2014

Well located in Paris, near Opera Garnier and close to metro sations - Walking distance from Grands magasins (Galeries Lafayette or Printemps) and high streets (e.g. rue du Faubourg St Honore)- Noisy tiny rooms Check out took forever Too expensive

Review collected in partnership with Accorhotels.com

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Olivier, Thank you for taking time to share with us your impressions over your stay at Mercure Paris Opéra Garnier. Please accept all my apologies for the disagreement occurred during your stay and mainly the noise due to our renovation works. Those works will end shortly, within two weeks, and the hotel will find again its quietness. We hope... More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stay in the hotel for 3 nights. Overall is very nice hotel. No major complains yet except for the room is pretty small for those who have lots of luggage. The internet service is fast, breakfast is not bad, location is very good people who love to go shooping in galery lavayette and printemp, surrounding by restaurant and bar.including... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Handy, Thank you for your review and your comment on trip Advisor. We are glad to read that you enjoy the location, the staff efficiency and the hotel. Indeed, it’s true that we are in the very centre of Paris with plenty shops and restaurant all around. Looking forward to welcome you again. Marc Pilard Deputy General Manager More

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2014

I stayed at he Mercure Paris Opera Garnier during Easter Holiday in April. The location is very convenient. Just 3 minutes walked to Printemps. I have book the prestige room and they upgraded us to an executive room which was the biggest room of the hotel. The staffs were helpful and spoke good English. The breakfast is good but you... More

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Tong C We appreciates you taking the time to leave us a review regarding your recent stay at Mercure Opera Garnier. We were delighted to read that you had a nice holiday and that you enjoyed the services and facilities. On behalf of our entire staff, we truly hope to have the pleasure to welcome you back to Paris.... More

Suffolk UK
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 24, 2014

This hotel is really well situated being maybe 500 yards from La Fayette and adjacent to Printemps. However, while well decorated the rooms are VERY small, sufficiently so that if you put your case on the stand there is not enough room to get by. If you just want somewhere convenient to sleep it is fine. Staff are all helpful... More

Was this review helpful? Yes
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear David Owen, Thank you for your reviews and comments on Trip Advisor and we are glad that you enjoyed our location and the quality of welcoming of our Staff. Some of our rooms are small but as you mentioned, if our availability allows us, we always find a solution to satisfy our guest. Otherwise we have Privilege rooms witch... More

Winnipeg
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2014

Just returned from our first trip to Paris and stayed at the Mercure Paris Opera Garnier. Although we have nothing in Paris to compare to, I will say that we were completely satisfied with this choice. All staff we encountered were extremely helpful and spoke very good English. They assisted with directions and helpful tips - like take the #90... More

Was this review helpful? Yes
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Luke, Thank you very much for these wonderful comments you shared with us and we are happy that you enjoyed your stay. Thank you for your enthusiasm towards our employee; it is always a pleasure to assist our guest during their stay and participate to make your first trip to Paris a success. We truly hope to have the... More

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Additional Information about Mercure Paris Opera Garnier

Address: 4 rue de l'Isly, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Opera Garnier 4*
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Also Known As:
Mercure Paris Opera Garnier Hotel Paris
Accor Paris Opera Garnier

106 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#277 Luxury Hotel in Paris
Hotel Class
Official Description (provided by the hotel)
In the very heart of Paris, near the Opera and the Deparment Stores "Printemps" and "Galeries Lafayette". Soundproofed & air-conditioned rooms. Direct dial-telephone, internet connection.TV, safe. Bar. Flowered courtyard. ... more   less 
Number of rooms
140

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