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Mercure Paris Opera Garnier

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4 rue de l'Isly, 75008 Paris, France
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1 room 1 adult
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Mercure Paris Opera Garnier
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836 Reviews from our TripAdvisor Community

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Prague, Czech Republic
Level Contributor
139 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I usually stay in this hotel when I need to travel to Paris for business reasons. My office is located in Colombe..outside of Paris...but this hotel is very close to gare San lazare 2 metro stops away. Hotel is nice and very central. Rooms are small but that's very normal in Paris. Quite expensive the rate for a night here.

Helpful?
Thank GoffredoBulli
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I book this hotel for around 2-3 years when i have to come to Paris ( every 2 months at least). The staff is always very friendly and helpfull. Standard rooms are indeed small so better to book a priviledge room either at rue de l'isly side or the garden to have a good night of sleep, but all the... More 

Helpful?
Thank Anon y
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is ideally situated just a few minutes walk from main shopping areas, La Madeleine and Place de la Concorde. Rooms are nice, albeit small, but they are fully functional, with very nice bathroom/shower rooms. It is also worth noting that rooms are quite warm. Breakfast hall was also very nice, breakfast itself was quite good, while room service... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Filippos K
Belgium
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 10, 2015

I am a good customer of the Mercure Opera Garner. The property is quite new and the rooms are modern,comfortable and well equipped. The staff is competent and very helpful.They have all sort of extra attentions available for the clients . Free Newspapper and a welcome drink. The breakfast room is well managed and the food is excellent. A small... More 

Helpful?
Thank AlbertBelgium
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Albert We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Stockholm
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 7, 2015 via mobile

The room is extremely small and a bit smelly. Even non-smoking room smells! The corridors are so narrow that there comes claustrofobic feeling. And when the window is towards the train station, the noise is terrible. You cannot sleep during the night!

Helpful?
Thank Hiskiss
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Hiskiss Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve so please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back... More 

Baltimore, Maryland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 3, 2015

We stayed for two nights at this hotel and enjoyed the stay a lot. We had the rooms with two single beds, so we were able to sleep soundly on our own bed. The bedding was comfortable and the room was clean. What I like most about this hotel is that it is located in a central location with three... More 

Helpful?
1 Thank JenenTan
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear JenenTan A huge thank you for this nice and detailed comment! We are very pleased to learn your satisfaction and we will share it with whole staff, who contributed to this success. Looking forward to welcoming you shortly at the Mercure Opera Garnier Sincerely, Dinis de Miranda More 

Ho Chi Minh City, Vietnam
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 18, 2015

Mercure Paris Opera Garnier is well located in center of Paris, easy for transportation as RER and Metro stations arr within walking distance. We were upgraded to Privilege Room thanks to Platinum member, which has complimentary minibar drinks and Nespresso machine. However we did not have chance to explore Paris much as the recent Paris attack took place during our... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank vietan_tran
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear vietan_tran Thank you for having taken the time to give us your review on your stay in our hotel. My team and I are very grateful for your remarks. We are pleased to read that you enjoyed the very central location of our hotel as well as the upgrade in one of our Privilege rooms. Plus, a big thank... More 

Geneva, Switzerland
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 17, 2015

Great location next to galleria la fayette. Lots of shops and restaurants around also public transport. Hotel staff very nice. Small rooms, noisy if facing street. Breakfast adequate. Would stay again.

Helpful?
Thank ShirlMeister
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear ShirlMeister Thank you for sharing your opinion on Trip Advisor and I’m pleased to read that you enjoyed the location of the hotel in the city center and thank you very much for your compliments about our staff, they will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We... More 

San franc
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2015

Great hotel and the location is great too.. Near Train and subway station. easy to get to from airport. and lots of shopping and food around area...stay away from the rooms in the front of hotel.. people hangs out late into the night outside the restaurant and club across the street. so the first night was hard to sleep with... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank David L
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Savid, I’m pleased to read that you enjoyed the quality of our hotel and its location in the city center. Allow me to express my sincere apologies about the noise you had because of the people who hang out late in the street. Don’t hesitate to ask for a quiet room, and with a view on the terrace with... More 

Goulburn, Australia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

We stayed here for five nights when in Paris. The location is amazing! Very close to auber and Saint lazare train stations. Two minute walk to the famous Gallerie Lafayette. Five minutes from the opera. Staff were friendly and helpful. Rooms were on the small side but the showers were awesome! Fast and free wifi. Word to the wise... The... More 

Helpful?
Thank jennilouise94
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear jennilouise94 We thank you for your comments and are delighted by your appreciation of the hotel and our staff. Our location allows our guest to fully enjoy the shops and the different points of interest of Paris. Happy to read that you loved our Club sandwiches. Looking forward to welcoming you shortly at the Mercure Opera Garnier Sincerely, Dinis... More 

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