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All 1,798 Paris hotels

Mercure Paris Opera Garnier

4.0 of 5 Hotel   |   4 rue de l'Isly, 75008 Paris, France (Champs-Élysées)
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Ranked #672 of 1,798 Hotels in Paris
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576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms are small but clean. Bathroom has a tub and the pressure was great but again small. The breakfast was the same everyday but had a good variety. They served various hams, cheeses and even smoked salmon. The nearby restaurants Spring Roll (Asian) and La Belle Venise (Italian) as well us Certa (pub with good food) were affordable, paris... More

Was this review helpful? Yes 1
Wuppertal, Germany
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, its very important that I get my sleep. My room was situated not facing the street but still could hear noise from the street. They moved me, and no more street noise. Only noise from my neighbors and the cleaning people in the afternoon and mornings. But so awesome front desk service. They are small rooms, but for me... More

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear edwuppy We Thank you very much for your review on trip advisor. We are pleased to note that our team has provided you an excellent service. However we regret the noise made by your neighbors and our cleanning staff. Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay and... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location, It is just located 5 minutes away from train/metro stations/ department stores. It is also within a walking distance to airport bus. Great service, very kind and helpful. I love the "post card" sending service. Great breadfast, smoked salmon was my favourite.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Hm W Thank you very much for your review on trip advisor. We are happy to read that you enjoyed your stay, the location, the breakfast and all the servies we provide you especially the "post card" sending service !! Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel during our visit to Paris from July 31st to August 8th, 2014. During our stay Mlle. Sonia Yazid and M. Leni Terrasse, the Receptionists at the Front Desk provided exceptional service. They went beyond the normal courtesies to give us details about the tourist attractions and how to get there by the... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Prakash M, I would like to thank you for your review, I'm very pleased to read that Leni And Sonia did a wonderful job during your stay. Be sure that I will congratulate them as they deserve. Your compliments helps us to maintain our effort and your satisfaction is our best reward. I’m looking forward to welcome you again.... More

Maaseik, Belgium
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For Paris it's a good hotel. It's clean and has a good location. At level six the rooms are to small. you must be careful that you do not collide with your head.Wifi is available in the room. There is only one elevator in the hotel and during the morning it's very busy so you have to wait a while... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Rotemdilsen Thank you for your reviews and comments on Trip Advisor and we are glad that you enjoyed our location. I’m very sorry for the inconvenient occurred during your stay with our elevator. It’s true that actually one of them is in maintenance work for upgrading its efficiency. I’m pleased to inform you that it will be fixed by... More

Diepenbeek, Belgium
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed at the Mercure Paris Opéra Garnier for 5 days and 4 nights. + Great location: 1 minute walk to Printemps, métro nearby. Front desk: Very friendly. Room: For a Paris hotel it is spacious, bathroom with bath. room is clean! - Airco at room: Loud! Breakfast: I missed some variation, every day the same breakfast.... More

Was this review helpful? Yes 2
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear LP 86LP Thank you very much for sharing your impressions over the Hotel Mercure Opera Garnier on Trip Advisor. We are very happy to read that you enjoyed our location one step from the major point of interest of Paris as well as the service provided. I’m pleased to inform you that our A/C system will be definitely renovated... More

Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at the hotel for 6 nights and found it very comfortable and the staff very pleasant and helpful. I had upgraded from a standard room to a privilege room and was very pleased I had done so. All my requests were met ie from a quiet room, non smoking on a low floor to a room with a... More

Was this review helpful? Yes 2
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Crea Toronto, Thank you very much for your wonderful review on trip advisor and we are happy to read that you enjoyed your stay and our team and especially Sonia & Leni. Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay and participate to make their trip to Paris... More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2014

This small boutique hotel is located in the 9th arrondissement and very close to Gare St Lazare. A great location and easy access to all of the great sights. The rooms are small as expected in Paris and very clean with a great shower. Check-in was easy and quick but we notified the front desk that we had a 122... More

Was this review helpful? Yes 3
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Quanner922, Please accept my sincerest apologies for the rudeness of my staff during your check out, and be sure that is not the way we are welcoming our guest and that your satisfaction is our priority. This is why; we exceptionally (due to your plane issue) accept the modification of your booking and allow you to keep as credit... More

Geneva, Switzerland
Top Contributor
68 reviews 68 reviews
41 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 11, 2014

Very well located close to Grand Boulevard, in a quite street, the hotel is small and offer a personnalised service. Privilege rooms are comfortable and not too small for Paris ... Breakfast with local products (and not only industrial). Nothing to say.

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Pat042, We thank you for your comments and are delighted by your appreciation of the hotel, the staff and the quality of our breakfast. It’s true that our location allows our guest to fully enjoy the shops and the different points of interest of Paris (Museum, main attractions, etc…..) Looking forward to welcoming you shortly at the Mercure Opera... More

Port of Spain, Trinidad
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 9, 2014

This Mercure hotel is just 2mins from Gare St Lazare train station and one minute from St Lazare metro. Also five mins from Boulevard Haussman where you find the famous Printemps and Lafayette Galleries department . We had booked a Privilege room which were more spacious and we're given a room on the sixth floor with lovely view of the... More

Was this review helpful? Yes
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Chucktrin, Thank you for your nice review and your comment on trip Advisor. We are glad to read that you enjoyed the location, the staff efficiency and the hotel. Indeed, it’s true that we are in the centre of Paris with plenty shops and restaurant all around. Looking forward to welcome you again on your next trip to Paris.... More

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Additional Information about Mercure Paris Opera Garnier

Address: 4 rue de l'Isly, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Opera Garnier 4*
Number of rooms: 140
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Also Known As:
Mercure Paris Opera Garnier Hotel Paris
Accor Paris Opera Garnier

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