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Mercure Paris Opera Garnier

4.0 of 5 Hotel   |   4 rue de l'Isly, 75008 Paris, France (Champs-Élysées)
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Mercure Paris Opera Garnier
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Ranked #662 of 1,797 Hotels in Paris
A recent review
5 of 5 stars reviewed 3 days ago
ladyexplorer22 Paris, France
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580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed four nights here last month having come from New Zealand. (I've lived in Paris previously for a year in the Latin quarter). It was nice to experience the other side and the hotel location is excellent. Paris is best discovered on foot. If you enjoy walking you are able to walk to many attractions/points of interest. It's conveniently... More

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Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have to stay in Paris as we planned to go to Giverny after we landed from the airport. We took the Roissybus to reach Opera area, and after crossing the street we reached Printemps Department Store. This Hotel is on the side street opposite to Printemps. As expected our room was not ready but they allowed us to leave... More

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Auckland, New Zealand
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the recently refurbished Mercure Paris Opera Garnier for 2 nights following a Trip Advisor recommendation. It was a good choice. It is just around the block from Gare St Lazare. The superior room was almost penthouse size and very good value by Paris standards which seems to rely on size-to-price in ratio. The room has been recently... More

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Peter B, Thank you for your comments on Trip Advisor and I'm very pleased that you enjoyed the upgrade to our Privilege room. Looking to welcome you shortly. Sincerely yours Marc Pilard Deputy General Manager More

Manila, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are small but clean. Bathroom has a tub and the pressure was great but again small. The breakfast was the same everyday but had a good variety. They served various hams, cheeses and even smoked salmon. The nearby restaurants Spring Roll (Asian) and La Belle Venise (Italian) as well us Certa (pub with good food) were affordable, paris... More

Was this review helpful? Yes 1
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Shangot Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. On your next visit I suggest you to discover our... More

Wuppertal, Germany
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, its very important that I get my sleep. My room was situated not facing the street but still could hear noise from the street. They moved me, and no more street noise. Only noise from my neighbors and the cleaning people in the afternoon and mornings. But so awesome front desk service. They are small rooms, but for me... More

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear edwuppy We Thank you very much for your review on trip advisor. We are pleased to note that our team has provided you an excellent service. However we regret the noise made by your neighbors and our cleanning staff. Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay and... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, It is just located 5 minutes away from train/metro stations/ department stores. It is also within a walking distance to airport bus. Great service, very kind and helpful. I love the "post card" sending service. Great breadfast, smoked salmon was my favourite.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Hm W Thank you very much for your review on trip advisor. We are happy to read that you enjoyed your stay, the location, the breakfast and all the servies we provide you especially the "post card" sending service !! Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel during our visit to Paris from July 31st to August 8th, 2014. During our stay Mlle. Sonia Yazid and M. Leni Terrasse, the Receptionists at the Front Desk provided exceptional service. They went beyond the normal courtesies to give us details about the tourist attractions and how to get there by the... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Prakash M, I would like to thank you for your review, I'm very pleased to read that Leni And Sonia did a wonderful job during your stay. Be sure that I will congratulate them as they deserve. Your compliments helps us to maintain our effort and your satisfaction is our best reward. I’m looking forward to welcome you again.... More

Maaseik, Belgium
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 23, 2014

For Paris it's a good hotel. It's clean and has a good location. At level six the rooms are to small. you must be careful that you do not collide with your head.Wifi is available in the room. There is only one elevator in the hotel and during the morning it's very busy so you have to wait a while... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Rotemdilsen Thank you for your reviews and comments on Trip Advisor and we are glad that you enjoyed our location. I’m very sorry for the inconvenient occurred during your stay with our elevator. It’s true that actually one of them is in maintenance work for upgrading its efficiency. I’m pleased to inform you that it will be fixed by... More

Diepenbeek, Belgium
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 20, 2014

My family and I stayed at the Mercure Paris Opéra Garnier for 5 days and 4 nights. + Great location: 1 minute walk to Printemps, métro nearby. Front desk: Very friendly. Room: For a Paris hotel it is spacious, bathroom with bath. room is clean! - Airco at room: Loud! Breakfast: I missed some variation, every day the same breakfast.... More

Was this review helpful? Yes 2
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear LP 86LP Thank you very much for sharing your impressions over the Hotel Mercure Opera Garnier on Trip Advisor. We are very happy to read that you enjoyed our location one step from the major point of interest of Paris as well as the service provided. I’m pleased to inform you that our A/C system will be definitely renovated... More

Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed at the hotel for 6 nights and found it very comfortable and the staff very pleasant and helpful. I had upgraded from a standard room to a privilege room and was very pleased I had done so. All my requests were met ie from a quiet room, non smoking on a low floor to a room with a... More

Was this review helpful? Yes 2
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Crea Toronto, Thank you very much for your wonderful review on trip advisor and we are happy to read that you enjoyed your stay and our team and especially Sonia & Leni. Your satisfaction is our best reward and it is always a pleasure to assist our guest during their stay and participate to make their trip to Paris... More

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Additional Information about Mercure Paris Opera Garnier

Address: 4 rue de l'Isly, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Opera Garnier 4*
Number of rooms: 140
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Also Known As:
Mercure Paris Opera Garnier Hotel Paris
Accor Paris Opera Garnier

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