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All 1,793 Paris hotels

Mercure Paris Opera Garnier

4.0 of 5 Hotel   |   4 rue de l'Isly, 75008 Paris, France (Champs-Élysées)
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Ranked #656 of 1,793 hotels in Paris
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Jon_421 Toronto, Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Santos, SP
2 reviews
4 of 5 stars Reviewed 1 week ago

This is what we expect of a hotel. Very clean, and located close to several metro lines, which link us to main attractions and sightseeings in Paris. Some good restaurants around too. For women who love shopping, you can easily walk to/from Galeries Laffayet and. The staff can commucicate in english very well, are polite and helpful when requested. I... More

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Manoel , Thank you very much for these wonderful comments you shared with us on Tripadvisor ! We are happy that you enjoyed staying with us during your trip in Paris and that the hotel services were up to your expectations. Thank you for your enthusiasm towards our employees, I will certainly not fail to share your feed-back with... More

Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

The hotel is ideally situated within easy walking distance of the Opera Garnier, The Louvre and the Musee d'Orsay. It is also one stop ion the RER from the Eurostar terminus at Gare du Nord. The accommodation is good, the breakfast are also good and the staff could not be more helpful. The only problem is the traffic noise in... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Bob, Thank you very much for your comments on the team of Mercure Paris Opera Garnier and we hope to welcome you shortly again. Regarding the noise, I’m pleased to inform you that we are actually working on a solution for improving our isolation by changing our windows. Sincerely yours Marc PILARD Deputy General Manager More

Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2014

The hotel is located close to the metro, so easy access to the city sightseeing spots is granted. The location is for sure the prime benefit of this hotel. The staff of the hotel is very international, despite beeing in France, nearlly nobody of the staff speaks proper French or English. It took a bit of time to get the... More

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Guest, You have taken the time to give us your opinion about your stay in our hotel, and My team and I are very grateful for your remarks concerning the cleanness of our hotel, as well as the location. I'm sincerely sorry that the service didn't match your expectations during your stay and be sure that the necessary corrective... More

Santos, SP
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Hotel novo e bem decorado. Super bem localizado, próximo a GALERIES LAFAYETTE, ÓPERA GARNIER e estação do metrô. Os apartamentos apesar de bem pequenos, são bem confortáveis e limpos. Internet free, café da manhã muito bom e pessoal extremamente educado e prestativo. New hotel and well decorated. Well located, close to Galeries Lafayette, Opera and underground station. The apartments although... More

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Lincoln, My team and I are very grateful for your remarks. We are pleased to read that you fully enjoy your stay with us and ou location close to all the main attraction of Paris as mentioned. Besides that, we work hard to have structure and services as good as possible to welcome our guests and your comments encourage... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

This was our first trip to Paris. The staff were friendly, the location was great and in walking distance to shops and attractions and an open bus tour stop. Very small rooms but when in paris there is no need to have a big room.

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Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Cathy Thank you very much for sharing your impressions of the hotel Mercure Opera Garnier. We are very happy to read that you enjoyed our location one step from the major point of interest of Paris as well as the service provided. I personally take note of your impressions over our staff and I will transmit it to the... More

Walthamstow
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 30, 2014

Room was one of the smallest I have ever encountered, and the bathroom certainly was. Massive flash TV that looked great but only received domestic TV channels. On the positive side, room was clean. Great location but also very noisy at night.

Was this review helpful? Yes 1
Marc P, Deputy General Manager at Mercure Paris Opera Garnier, responded to this review

Dear Linton You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations and you had a small, and we beg you to accept our sincerest apologies. It’s true that our single rooms are small and therefore we are offering... More

Nishinomiya, Japan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 25, 2013

We stayed at this hotel from 11/30 to 12/7 on business and chose it based on first the location, and second because it was a Mercure hotel and we’ve had good experiences with them in the past. I’m glad to say that that the Opera Garnier didn’t let us down and overall, our stay was a pleasant one. As you... More

Was this review helpful? Yes 2
HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Sir, dear Madam, We thank you for taking time to tell us about your experience at the Hotel Mercure Opera Garnier. We are very happy to receive such a positive comment concerning our hotel and its facilities. However, we have noted your comment regarding that the room cleaning was too late, Be assured that the necessary corrective measures have... More

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Additional Information about Mercure Paris Opera Garnier

Also Known As:
Mercure Paris Opera Garnier Hotel Paris
Mercure Paris Opera Garnier Hotel
Accor Paris Opera Garnier
Address: 4 rue de l'Isly, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#271 Luxury Hotel in Paris
#386 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Opera Garnier 4*
Official Description (provided by the hotel):
In the very heart of Paris, near the Opera and the Deparment Stores "Printemps" and "Galeries Lafayette". Soundproofed & air-conditioned rooms. Direct dial-telephone, internet connection.TV, safe. Bar. Flowered courtyard. ... more   less 
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