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Mercure Paris Opera Garnier

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4 rue de l'Isly, 75008 Paris, France
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Mercure Paris Opera Garnier
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747 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

The best part about our 6 night stay was how cool and quiet our room was after a very warm summer visit to Paris. retreating to our comfortable room was a blessing? Each time we found our room tidy and clean no surprises, thank you!! The staff is excellent and very helpful ! They answered all my question satisfactory !... More 

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Umina Beach, Australia
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mercure Paris Opera Garnier hotel for two nights in early June and returned for a further three nights at the end of June. On arrival at Charles de Gaulle airport we caught the Roissybus to Paris Opera, its only stop and less than a km from the hotel. Fare 11 euros each. Check-in at the hotel... More 

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Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay for only a night at this hotel, my room was the privilage room: free minibar: nice bathroom: cool air-cond. however during my visit there was a problem with their hot shower. Keep calling the service center and they just said will fixed it. Until 2hours after that, i cant wait anymore and i have to take bath with... More 

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deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear Cynthia G Thank you for taking your time to share with us your experience at the Hotel Mercure Opera Garnier, we are glad to read that you enjoyed our privilege rooms and the location. Please accept our sincerest apologies for the inconvenient occurred about the problem of hot water at your departure Please note that this problem was a... More 

Rome, Italy
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice and clean hotel in an exceptionally good position. Close to gare s. Lazare and very close to Opera. Staff is kind and smiling, rooms are tidy but a bit too small. I was there only one night though, so bearable in the end. My only concern is with breakfast because it was not included in the room price (aprox... More 

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Lily7077 Thank you for sharing your opinion on Trip Advisor and I’m pleased to read that you enjoyed the location of the hotel in the city center near the Printemps and the Galeries Lafayette. On your next stay in Paris I suggest you to discover our Privilège rooms which are bigger and offer complimentary soft drink, a higher bedding... More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent 6 nights here, the location is amazing close to both the metro and RER stations. There are a number of small supermarkets around as well as various restaurants. The Mercure has a wonderful breakfast Buffett that got us started . I must make mention of Marion at reception, she went above and beyond to help myself and fellow... More 

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HMOG, Directeur général at Mercure Paris Opera Garnier, responded to this review

Dear Rebecca Thank you for sharing your opinion on Trip Advisor and I’m pleased to read that you enjoyed the location of the hotel in the city center near the Printemps and the Galeries Lafayette. Your enthusiasm towards our employee is the our best reward and it is always a pleasure to assist our guest during their stay and participate... More 

Liverpool, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 27, 2015

The service was superb when we arrived we had only booked the double room for the first night. When we got there they tried to upgrade up to a better room but sadly they were all taken. The best advice I can given book the privilege room all the little perks such as free soft drinks, slippers, bath robes etc... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 18, 2015

Every time I go to Paris I try to stay at the Mercure Paris Opera Garnier. Why? The location is central, close to the department stores (Printemps, Galeries Lafayette) and short walking distances to the Opera Garnier, the Louvre and to my favorite spot, the Champs Elysees! The room I stayed has been recently renovated. Very clean, modern, comfortable. The... More 

Was this review helpful? Yes 2
deMirandaDinis, Directeur Hébergement at Mercure Paris Opera Garnier, responded to this review

Dear DeniseJqMq We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Garnier. We are very glad to read that you have enjoyed our location and the fact that we have easy acces to different places of interest in Paris like the department stores (Printemps, Galeries Lafayette), the Opera Garnier, the Louvre and the Champs... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 13, 2015

The hotel room was great and the staff was very accomodating. The location is central and very near to the department stores (Printemps, Galeries Lafayette) and the major tourist attractions (Louvre, Opera Garnier, Champs Elysees)! Will be definitely coming back. PS. Our champagne never arrived lol

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