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Le Relais Saint Charles

#468 of 1,793 Hotels in Paris
Certificate of Excellence
72 Boulevard de Grenelle, 75015 Paris, France
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Le Relais Saint Charles
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Ranked #468 of 1,793 Hotels in Paris
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Eric R
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190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not the most spectacular hotel you'll stay in, it had its good and bad qualities. The staff that i dealt with (with particular emphasis on one man) were fantastic. The location is the best feature of the hotel. The metro station is on the hotel doorstep and the Eifel Tower is around 15 mins walk. The rooms are small with... More 

Was this review helpful? Yes 1
SophieP08, Responsable relations publiques at Le Relais Saint Charles, responded to this review

The entire team thank you for your comment. We are sorry you were desappointed with the size of our room... compare to the parisian 3 stars hotels, our rooms have a normal size... We hope having the opportunity to welcome you at the hotel on another occasion. Best regards, More 

surrey
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reasonably priced hotel in a good location for exploring. We made use of the metro which is located opposite and there are some nice bars and restaurants nearby. The room was clean but small, the view wasn't great (203). A good shower/ bathroom with amenities provided. Whilst there is tea and coffee provided it is served in stupid plastic cups... More 

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SophieP08, Responsable relations publiques at Le Relais Saint Charles, responded to this review

Thank you for taking the time to write a comment after your stay. It is true our rooms are not very big, however compare to the parisian standard 3 stars hotels, they have a normal size. Some of our room have a nice view, you were located on the back side, quiter but with no specific view. Regarding your comment... More 

Nottingham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Fantastic hotel, every thing you need for your stay in Paris . Welcoming friendly staff nothing to much trouble . Hotel was very clean , warm and had really comfy beds . Metro straight outside with easy access to and from airport .

Was this review helpful? Yes 2
SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

We are so pleased to read your nice comment. Thank you very much. Best regards, More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 8, 2015

Stayed here for a long weekend of sightseeing, and the hotel was everything we needed it to be. Somewhere comfy to wind down after long days traipsing around Paris seeing the sights. Directly outside the Dupliex Metro station, and a 10 minute walk from the Eiffel Tower, which we could see from our room. The concierge was friendly and helpful,... More 

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SophieP08, Responsable relations publiques at Le Relais Saint Charles, responded to this review

Thank you a lot for you nice comment. We are very happy everything went fine during your stay. we will pleased to welcome you again for your next visit in Paris. Best regards, More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed at this hotel on the 28th of Decemeber for a week. It's a very nice little hotel, a lot more than I expected when I arrived. The room was clean, had a mini fridge with drinks, kettle with tea making gear, tv (only few English channels) and a double sized shower! Could just about see the top of the... More 

Was this review helpful? Yes 1
SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

The entire team thank you a lot for your nice comment. We will be very pleased to welcome you again at the hotel on another occasion. Best regards, More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2015 via mobile

My fiancé and I stayed at his hotel in June 2014. We had asked to stay on one of the top floors when we booked, but when we arrived, we were given the 2nd floor, which was a minor inconvenience. The windows are definitely sound proof, because when we opened the window, it was super loud with all the construction... More 

Was this review helpful? Yes 1
SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

We thank you for your comment. Glad you had a nice stay at the hotel. Some of our rooms have an italian shower that drains the water a little bit on the bathroom floor, sorry for the inconveniant. Regarding the Floor requested, we have different rooms category : the "Classic" on floor 1 and 2 and the "Superior" on the... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 25, 2014

We stayed at the hotel from the 21st to 24th December and was very impressed with it. It was directly outside Dupleix metro station which was a bonus for lugging about the bags and things. It's also one stop away from the Eiffel Tower and close to the monument and Notre dame. The metro system itself is very good when... More 

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SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

Bonjour, Thank's a lot for your nice message. We are pleased your stay at the hotel and in Paris was nice. It is true we did have some hot water problem during the christmas period, we appologies about it, hopefully it has been fixed. Looking forward to welcome you at the hotel on another occasion. Best regards, More 

Geneva, Switzerland
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2014

The hotel has a great location - for example, the Eifel Tower is a few stops away by metro. My single room was on the 5th floor facing out onto the Boulevard de Grenelle. Although the carpet was a bit tired looking, the room and bathroom were very clean. Two details were fantastic: a real hairdryer was provided (not one... More 

Was this review helpful? Yes 4
SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

Thanks for your message. We are pleased you had a nice stay at the hotel. Regarding the carpet, a special program is planned in a near future to improve that. We are looking forward to welcome you back on another occasion. Best regards, More 

LaGrange, Kentucky
Top Contributor
112 reviews 112 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 15, 2014

I booked this hotel for an overnight so that we could take a tour of the Eiffel Tower for our birthdays. I knew our flight would land early and that early check in was only available if they were not full. We were arriving on a Saturday and I knew that meant it wasn't likely that we would be able... More 

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SophieP08, Responsable relations clients at Le Relais Saint Charles, responded to this review

I am pleased you had a pleasant stay at the Hotel Relais Saint Charles. It is true our check-in time is 2.30PM, and that we usually do not have rooms ready before. I am glad you find the receptionist nice to you. Thank's for your time. We are looking forward to welcome you at the hotel on another occasion. Best... More 

Taunton, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 22, 2014

Our room was supposed to be an executive double, ie, larger than the norm. It wasn't. We had to turn sideways to walk around the bed. Thankfully we are slim. Our view was the raised section of the metro, hence 'the train in the window'. The double glazing was not soundproof. The room was clean, the bed comfortable, the staff... More 

Was this review helpful? Yes 2
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