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All 1,795 Paris hotels

BEST WESTERN Star Champs Elysees

3.0 of 5 Hotel   |   18, rue de l'Arc de Triomphe | 17th Arr., 75017 Paris, France
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82%
Ranked #522 of 1,795 hotels in Paris
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Helena B Southampton, United Kingdom
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  • Reviews (314)
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314 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Brussels
Top Contributor
101 reviews 101 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel seems to be neglected without much care for maintenance. There was broken stuff in the room and holes in the bathrobe. We booked a large room but later understood that for the same price we could have booked in a much better hotel which has been recently renovated. The location is convenient for getting to the Arc de... More

Was this review helpful? Yes
itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review

dear guest , first of all i would like to apologize for the bad moment of truth you have experienced in our hotel. i do not know what was broken in the room but this is not normal and the robe should have been spotless . when a taxi is ordered in all the hôtels in the world it means... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for 5 days on a business visit and hence did'nt got an opportunity to select. Although the hotel is in a lane at a prime location, very close to Arc de Triomphe, but for me it was the worst Best Western hotel I have ever stayed at. The rooms are too small, the building is... More

Was this review helpful? Yes
itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review

dear sir, i am very sorry to read your comment and would like to apologize for the bad moment of truth you've experience in our hotel. i am investigating about the room service which took so long it"s not acceptable i agree. i am glad to read that the room was well maintained and to your liking . please next... More

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Went for a weekend, and to be honest was not expecting much for a capital city hotel but was pleasantly surprised. On arrival we were welcomed warmly by the concierge Adele who also offered to book us a restaurant. Bearing in mind it was nearly 2100 on valentines day we were not expecting success, but he found us the perfect... More

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itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review
Google Translation

cher client , toute l'équipe a lu avec plaisir votre commentaire et continuerons a faire le maximum pour que tous... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

Great hotel ! 10min walking distance from Champs Elysees and close to the Arc de Triomphe. Parking in nearby public garage (€36,- per day though) or on the streets which is free on Sundays. Nice and clean room. And since it is not common in hotels; free and fast wifi ! Good value for money so I would stay again

Was this review helpful? Yes 1
itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review
Google Translation

cher client nous vous remercions d'avoir pris le temps de nous laisser votre commentaire et nous nous réjouissons que vous... More

Hillsboro, Oregon
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

these friendly folks let us check in early after our arrival on the eurostar friday am and let us stow our gear after check out on saturday before we got on the eurostar for our trip back to london. the room was small but for 3 people it was good.. the shower was nice. the room and hotel was clean... More

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itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review

dear valuable guest , it was a real pleasure to read your comment on your stay with us and all the team is proud to read that what they do for our guests is recognized and appreciated . many thanks enjoy a nice summer kind regards psalles GM More

HQ:Finland
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 20, 2014

I stayed for three nights at the Best Western Star Champs Elysées. I have to admit, this hotel was not my choice as this was a business/seminar trip but I could not have been happier with my stay. The hotel is situated on a small street behind the L'Arc de Triomphe. It is also very close to the Air France... More

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itsasmendi, General Manager at BEST WESTERN Star Champs Elysees, responded to this review

dear Sir, many thanks for taking some of your time and looking at the detailed review you have posted it took quiet some of your time to write it . it always does help me to reinforce our policies regarding the level of service we want to achieve when this is so detailed and accurate. . the new guy at... More

ontario
Contributor
18 reviews 18 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 7, 2014

Loved this hotel. It was a little difficult to find at first but once we got our bearings, it was in a super location, just a few minutes walk from the Arc de Triomphe. Close to Charles de Gaulle Etoille metro station and the aero bus to the airport on Carnot. Sure, the elevator is small, but this is Europe.... More

Was this review helpful? Yes
itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review

dear Sir, I am delighted to read your comment posted about us I shared it with my team to show how important is everyone's job in the hotel. keep well and don't hesitate to tell your friends about our dedication to our valuable guests at all time. kind regards psalles GM More

Kent
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 5, 2014

So this lovely end to my otherwise excellent trip took place last week, beginning of May. I had just got in from the south quite late and needed a stop over before moving onwards the next day. Initial thoughts were good, the area was nice (I stayed there in the Mercure Wagram merely a few days before, much better by... More

Was this review helpful? Yes
itsasmendi, Directeur général at BEST WESTERN Star Champs Elysees, responded to this review

dear sir, first of all I would like to apologize for your bad moment of truth you experienced while staying in our Hotel . this kind of comment you just wrote is very important for all of us at the hotel and give us the opportunity to get better every day . I am also 6'3 and fully understand your... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014

i stayed there with my family for 3 nights in march 2014, the room was nice and clean and the location was very comfortable, just a few minutes walk from the metro and the champs elysees and at night we could even see the eiffel tower lights.

Was this review helpful? Yes 1
itsasmendi, General Manager at BEST WESTERN Star Champs Elysees, responded to this review

dear sir all the team is happy to read that you and your family had a wonderful stay with us in the best western star champs elysees in Paris and thank you for posting a comment . we are always very carefull about the comments of our guests to continously improve the level of service provided. have a good day... More

Brooklyn, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2014

The room was Ok, fairly small but standard for centrally located Paris digs. It was very conveniently located. Definitely sop around for prices as we booked through Best Western at a rate that was $150 Euro while colleagues of mine booked the same dates the day before arrival and received a $120 Euro rate which included breakfast. If you do... More

Was this review helpful? Yes
itsasmendi, General Manager at BEST WESTERN Star Champs Elysees, responded to this review

dear valuable guest, we would like to thank you for giving us a feedback on your last stay at the best western star champs elysees in Paris . we do have different categories of room and i suggest you book a Superior room next time you visit us in Paris which are bigger than the standard room allocated this time... More

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Additional Information about BEST WESTERN Star Champs Elysees

Address: 18, rue de l'Arc de Triomphe | 17th Arr., 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Star Champs Elysees 3*
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Also Known As:
Best Western Star Champs Elysees Hotel Paris
Best Western Paris
Best Western Hotel Paris
Paris Best Western

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#427 Family Hotel in Paris #545 Romantic Hotel in Paris
Hotel Class
Number of rooms
62

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