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Mercure Paris Lafayette

4.0 of 5 Hotel   |   7 rue de Trevise, 75009 Paris, France (Montmartre)
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Ranked #1,352 of 1,797 hotels in Paris
A recent review
4 of 5 stars reviewed 2 weeks ago
Neil W
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314 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
São Paulo
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

On the first night the category I reserved was not available and I was downgraded, that after more than an hour dealing with the staff at the front desk. First I was sent to a really small room and a category less of what I reserved. After I was sent to a room THAT ALREADY HAD PEOPLE IN IT. Then... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stopped as one of 9 gentlemen celebrating the last weekend of the Tour de France and the forthcoming nuptials of one of our party. We were originally booked in to the Ibis next door but were told on arrival that we were being upgraded the the Mercure. First impressions were positive and we had no complaints. Breakfast was a... More

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16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Just like previous reviewers I had booked the Ibis Styles next door but was told there was a "problem with the room" and so was transferred to the Mercure. I appreciate that rooms in central Paris are very often small, but my room was so tiny there was barely room to get around the edge of the bed. There was... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 10, 2014

My sister and I stayed in this hotel for a long weekend. It was okay, the staff were okay. The rooms were small but as we were not there for very long we did not mind, we spent most of the day out and merely came back in the evening for bed. The staff were a tad snobbish at times.... More

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

As some other travellers we had a reservation at Ibis near by, however we were told, that no room left and we were redircted to Mercure near by. Rooms were really tiny, with bathroom doors leaving nothing to imagination to one who is in the room while the other is in... We were specifically looking a hotel with wi-fi and... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 11, 2014

We had a reservation in the Ibis Hotel just near Mercure, but apparently there were no rooms left when we arrived...so we were changed to Mercure. At first they tried to put us inside a double room, but our reservation was for a double + 2 single beds. When I asked, they explained that once we will be outside the... More

Was this review helpful? Yes 3
Oslo, Norway
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 6, 2014

Booked at the last minute two nights at the Ibis next door to this Mercure hotel, but upon arrival told by Ibis that there was a "problem" so I was moved to Mercure next door. Fine by me. The room (121) was the smallest hotel room I have ever stayed in, and happy it was only me and my suitcase.... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

Was to stay for 4 nights but stayed only 3. I arrived at 930 pm with a confirmed booking but the hotel had over sold and I did not have a room. The manage on duty was rude and obnoxious and lied and said I did not have a booking. But when we looked on the screen my booking was... More

Was this review helpful? Yes 2
LINDA ZAOURAR Z, Directeur général at Mercure Paris Lafayette, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More

Croydon, United Kingdom
Top Contributor
562 reviews 562 reviews
216 hotel reviews
1,015 helpful votes 1,015 helpful votes
3 of 5 stars Reviewed May 22, 2014

Stayed again for 2 nights, 19 and 20 May, because the Mercure Terminus Nord was asking €100 more per night - so I walked the short extra distance to the Lafayette. The hotel is to the east of the Station, in an area which looks a bit scruffier but in reality is just as safe. Rooms are very small but... More

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LINDA ZAOURAR Z, Directeur général at Mercure Paris Lafayette, responded to this review

Dear, Thank you for taking the time to answer our questionnaire. Do not hesitate to book a room between our five type of room (single to suite) I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

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Additional Information about Mercure Paris Lafayette

Address: 7 rue de Trevise, 75009 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Montmartre , Opéra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Lafayette 4*
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Also Known As:
Mercure Paris Lafayette Hotel Paris
Accor Paris Lafayette

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Room/suite (14)
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#360 Luxury Hotel in Paris
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Official Description (provided by the hotel)
2 star hotel offering 40 fully renovated rooms. The Mercure Paris Lafayette is located in the centre of Paris, 5 minutes walk from the major boulevardes and the Opera district. Featuring warm, modern decor, this hotel offers guests high quality service. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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