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Mercure Paris Lafayette

#1,399 of 1,791 Hotels in Paris
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7 rue de Trevise, 75009 Paris, France
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1 room 1 guest
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Mercure Paris Lafayette
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388 Reviews from our TripAdvisor Community

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    149
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (388)
  • Mar-May only
    (91)
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    (90)
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    (91)
All months
Level Contributor
93 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 4, 2015

The hotel is well located. Smiling staff. Nevertheless to much "but": Room service very weak too much expensive. In reality it is an external catering. It does nt make sense to orther anything Air conditionning? It seems to be a button in the wall but when you try to decrease the temperature it doesn t make anything. You cook as... More 

Was this review helpful? Yes
LINDA ZAOURAR Z, Manager at Mercure Paris Lafayette, responded to this review

Bonjour Carlos, Thank you for your message. We went through extreme weather and we regret that the air conditioning was not able to ease the scorching heat. Please excuse us. Regards. Gregory Coatanea More 

London, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 30, 2015

Stayed for a business trip and not really what I was expecting but was clean and quiet although room incredibly small. Air conditioning worked well and was quiet. Not really a business hotel, although did have free wi-fi. No other facilities. Hotel staff friendly. basic breakfast available at hotel lobby, no other restaurant facilities although a great restaurant located opposite... More 

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Turku, Finland
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 23, 2015

We were promised a family room for 2 adults and 2 children for 3 nights in the next door Ibis (chose this for the sole reason of the availability of family rooms). Despite the reservation, they did not have our room at all as we arrived. They did not give us an explanation, just that the room was not in... More 

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LINDA ZAOURAR Z, Manager at Mercure Paris Lafayette, responded to this review

Hello Emmanuel, Thank you for your comment. Our hotel is under renovation (rooms) and we regret what happened to you. Ongoing works sometimes disrupt the allocation of rooms and we apologize for this bad experience. We are reassured that the upgrade has finally allowed you to spend a stay in good conditions. Regards. Gregory Coatanea More 

Aylesbury, United Kingdom
Level Contributor
107 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 12, 2015

I booked this hotel as it was convenient for my meetings in Paris, being very close to Opera and the business district there. On checkin I was directed to the third floor where I discovered perhaps the smallest hotel room I have had - room for the bed and the en-suite and just about room to move between the two.... More 

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Newbury, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 9, 2015

Spent 3 nights here. Room was a decent size (some reviews complain about room sizes, so perhaps mine was one of the larger ones) well laid out and decorated. Excellent large screen tv. Good ensuite bathroom. Aircon appeared not to work, which meant the room was constantly too warm. Tried to charge me for breakfast at checkout time, despite me... More 

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Perth, Australia
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 1, 2015

We were there for a week for a family holiday. We originally booked the Ibis Styles next door, but got bumped into the Mercure due to "overbooking" issues. Over daily breakfast, there were many of us who had the same story. We were given 2 double rooms (1 double bed in each) for 2 adults & 2 teenage boys. The... More 

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Brussels, Belgium
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed April 27, 2015

We (family of four) stayed here for three nights. We were supposed to be at the Ibis Styles next door but when we arrived we were told that they were putting us in the Hotel Mercure. I got a discount and since the hotel looked ok we accepted. The reception area is pleasant. However, the so-called family rooms (which do... More 

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LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear gordy3000, We thank you for your email and comment on our Hotel. We apologize for the inconvenience and we are very suprise to heard that your stay wasn't pleasant. Kindly note that we we have different kind of rooms that have different size; from the single to the superior room. We will be pleased to upgrade you during your... More 

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Staying in Opera / Bourse

Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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