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Mercure Paris Lafayette

#1,379 of 1,773 Hotels in Paris
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7 rue de Trevise, 75009 Paris, France
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Mercure Paris Lafayette
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Mercure Paris Lafayette
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361 reviews from our community

Traveler rating
    20
    84
    136
    72
    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (90)
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    (91)
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Brussels, Belgium
Top Contributor
51 reviews 51 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We (family of four) stayed here for three nights. We were supposed to be at the Ibis Styles next door but when we arrived we were told that they were putting us in the Hotel Mercure. I got a discount and since the hotel looked ok we accepted. The reception area is pleasant. However, the so-called family rooms (which do... More 

Was this review helpful? Yes
LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear gordy3000, We thank you for your email and comment on our Hotel. We apologize for the inconvenience and we are very suprise to heard that your stay wasn't pleasant. Kindly note that we we have different kind of rooms that have different size; from the single to the superior room. We will be pleased to upgrade you during your... More 

Vienna, Austria
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2015

OK, we got also a very small room (but our child loved them) - theres is really a small shower/toilette room and bed is in 30 cm distance to the window of balcony. But you can smoke on the small balcony...anyway, service staff was very friendly and support us with a needed charger for our mobile phone. Breakfast offer is... More 

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LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear Thomas S, We thank you for your support on behalf of all our team. Kindly note that we have different kind of room; from the single to the superior room and our family suite. We are really happy that you enjoyed our perfect location in the center of Paris. We will be pleased to upgrade you in our biggest... More 

Travelers are raving about these Paris hotels

Brescia, Italy
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 14, 2015

I read the various reviews from a while ago complaining about the small breakfast room, the paucity of breakfast, the small and shabby rooms, etc. I must say, after staying three nights, that the hotel is making a real effort to improve. The ground floor is being completely renovated giving space for a nice and airy breakfast room. The quality... More 

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LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear mcicogni, Many thanks for your nice review and support. We are really pleased that you enjoyed your stay and that our staff was able to fulfill all your needs. Kindly note that we have different type of rooms from different size: from the single to the superior room. We hope that we will have the pleasure to welcome you... More 

Andover, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 11, 2015

if you like to relax in a nontouristy spot but not too far from the main tourist places. this is a good place to check out. within walking distance to la opera de garnier. just as spectacular at night as in the day. across the street is a patisserie for you morning coffee and pastry, or dessert. plenty of restaurants... More 

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LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear Porter Q, The Mercure Paris Lafayette Team joins me to thank for your nice comment on our Hotel and staff. We are very pleased to know that you enjoyed your stay with us. We look forward to welcome you soon at Mercure Paris Lafayette during your next stay in Paris. With kind regards Linda Zaourar Hotel Manager More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 2, 2015

30cm around the bed to move Impossible to open a luggage in the room except then on the bed as the room was to small Bathroom 80cm x 2m cludong toilets shower and bassin ... Twice staff entered the room without to ask prior ... Breakfast cvrowed with 8 tables only for the whole hotel ...... Out of any mercure... More 

Was this review helpful? Yes 1
LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear Tb, We deeply regret the inconvenience caused during your stay with us. The whole team of Mercure Paris Lafayette joins me to show you our most sincere apologies. Do not hesitate to notify us on your arrival if you want to change room; indeed we have more spacious rooms; from the superior room to the suite. Please note that... More 

Moscow, Russia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 30, 2014

If you happened to stay here, take the superior room and without breakfast as it is available in a better quality from numerous cafes around. We booked it mainly due to high season and proximity, so were left with few choices. This is not a typical Mercure hotel as you may know that, and in Accor branding scheme is rather... More 

Was this review helpful? Yes
LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear Turist00 We understand your opinion. Indeed, there are lots of Hotels in the area which propose the sames rates. Kindly note that we have lower rates depending on the time of year. Like you said you have visit us during the high season. We also have different type of rooms. We hope that we will have the pleasure to... More 

Senior Contributor
38 reviews 38 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 29, 2014

Someone, somehow, got this hotel the name Mercure. I guess we will never know why. The hotel is a dump. Very dirty, worn-out carpets, and furniture and the rooms....well we got a room that barely fit the bed...the "bathroom" is a tiny cubicle so small, no one should ask you to move your backside, because that is impossible. Bookings.com tricked... More 

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LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Dear Simon S, We apologize on behalf of the Mercure Paris Lafayette Team, We are very sorry that your stay didn’t meet with your expectations. The Mercure Paris Lafayette Team thanks you for your nice comment on our staff and you can be sure that they will be noticed. Please note that our staff is available 24/7 to fulfilll all... More 

Aberdeen, Scotland, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2014

Can't fault the location which is great (just off grand boulevard, couldn't be more central) and the staff were fine too. But as we entered the hotel, they appeared to be going though a refurbishment so the entrance hall was fairly messy with carpet uneven and marked. The room on the top floor had a fantastic view and a balcony,... More 

Was this review helpful? Yes
LINDA ZAOURAR Z, Gérant at Mercure Paris Lafayette, responded to this review

Deart Tom G, We thank you regarding you nice comment on our team and location. Actually, we are finishing some refurbishment: our breakfast room is being renovated in order for us to gain some space and satisfy our customers. Indeed, we have some nice rooms with balcony that offer different size and we hope that we will have the pleasure... More 

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Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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