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BEST WESTERN Opera Batignolles

#1,112 of 1,810 Hotels in Paris
165 Rue de Rome | 17 Arr., 75017 Paris, France
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BEST WESTERN Opera Batignolles
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284 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Staff waswelcoming and very helpul. Location is ok, 10 minutes walk from the metro Rooms were clean and well decorated They also provided us a portable wifi which helped as we could stay connected to the wifi when we were out

Helpful?
Thank Stanley C
Kingston-upon-Hull, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel on hotels.com for a very good price compared to what I've seen elsewhere. I booked a rate that clearly said the only time the hotel would take money from me is when I'm checking into the hotel. However two days later I check my bank account and the hotel have charged one night to my card... More 

Helpful?
Thank yorkstravelgirl

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Kitchener, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 30, 2015

Honeymooned here 20 years ago... changes since then are all for the good... OUTSTANDING staff... if you can book with breakfast included, do it (well worth it)... good A/C, excellent location (kitty-corner to train terminal)... excellent neighbourhood for casual park walks with numerous local restaurants

Helpful?
Thank DnAC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 13, 2015

I am highly disappointed with this horrible hotel. The hot water was broken, but the front desk didn't say anything. Someone was smoking right beside our door. Breakfast was half empty - better arrive first if you're hungry! It wouldn't come to the manager's mind to offer a discount to compensate the freezing shower we had to take in the... More 

Review collected in partnership with bookinfrance.com

Helpful?
Thank mclusiault
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, Thank you for sharing your experience online. We really do apologize for the issue on the hot water system during your stay. Please be sure that if we knew in advance that there will be such a problem, we would have informed our guest and give them the choice to change to another hotel. Regarding the... More 

A TripAdvisor Member
4 of 5 stars Reviewed September 26, 2015 via mobile

I spent two nights in this hotel, the lobby was small , room was clean and nice,, I like the service they were always smile and trying to help you as much as they can , specially Amal,, she's doing a good service for us with the taxi and guide us with a good ideas to save money in Paris... More 

Helpful?
Thank A TripAdvisor Member
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, Thank you for taking the time to share your experience with other travelers. We are glad that you enjoyed your stay with us, our services and our welcoming. We look forward to welcome you again in the future, best regards, Valentine Wingerter / General Manager More 

Warsaw, Poland
1 review
4 of 5 stars Reviewed August 24, 2015

Cleaning service was very good, the room was tidied daily. Room was quite spacious , bed was very comfortable. Internet connection was more than sufficient, it can be used in business applications. Location of hotel is quite good - near the train and metro stations, restraunts, pubs and grocery stores can be found in neighbourhood. I can recommend this hotel.

Review collected in partnership with bookinfrance.com

Helpful?
Thank panmacik
Natanya
1 review
5 of 5 stars Reviewed August 15, 2015

Very good hotel, new interior with air conditioning (very important in August) Good service, willing to assist in any way Good value for your money Great location, not noisy, a bit far from subway Kosher grocery store nearby

Review collected in partnership with bookinfrance.com

Helpful?
Thank joshMMM
Dublin, Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 12, 2015

The hotel has aircond, that was essential for us as it was incredibly hot in Paris. The room is very nice, much bigger than usual standard room in Paris. It has a good price as well, comparing to the same price for 1-2-3 star hotels closer to the city centre that don't look even half as good as this one.... More 

Helpful?
Thank Maria S
Boston, Massachusetts
1 review
3 of 5 stars Reviewed August 10, 2015

Average 3 star hotel. Good value for the money in Paris but in a residential neighborhood, close to train and transportation. Area restaurants around the corner were very affordable. Staff was pleasant and spoke english except for the 1 gentleman that I believe was training for the front desk.

Review collected in partnership with bookinfrance.com

Helpful?
Thank mariaZ91KQ
Mexico City, Mexico
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 23, 2015

The positive about this hotel is the service attitude of the staff, and the breakfast buffet. Besides that the hotel price is completely overrated. The area is not the best ones to stay, during the day you can see a people asking for money, and we were offered with marijuana when walking towards the train station. I did not feel... More 

Helpful?
Thank DavidGamboa
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, We are sorry that your stay did not reach your expectations. We did have a problem with hot water system during your stay, and really do apologize for that. We do deeply understand how this dysfunction disturbed your stay with us. Regarding the hotel location, I am sorry that you did not feel safe. I can... More 

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