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BEST WESTERN Opera Batignolles

#1,106 of 1,792 Hotels in Paris
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165 Rue de Rome | 17 Arr., 75017 Paris, France
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BEST WESTERN Opera Batignolles
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Mexico City, Mexico
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago

The positive about this hotel is the service attitude of the staff, and the breakfast buffet. Besides that the hotel price is completely overrated. The area is not the best ones to stay, during the day you can see a people asking for money, and we were offered with marijuana when walking towards the train station. I did not feel... More 

Was this review helpful? Yes
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, We are sorry that your stay did not reach your expectations. We did have a problem with hot water system during your stay, and really do apologize for that. We do deeply understand how this dysfunction disturbed your stay with us. Regarding the hotel location, I am sorry that you did not feel safe. I can... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel via a "mystery deal" through a well known provider. It was advertised as Montmartre, Moulin Rouge, Sacre Couer...it really wasn't anywhere near these locations and a good 10 minutes from a metro station making travel to and from the airport difficult if you have luggage. We were initially shown to a room on the ground floor... More 

Was this review helpful? Yes
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Sir, Thank you for taking the time to comment your stay. We are sorry that your stay with us did not reach your expectations. Regarding the location, it is more quiter that Moulin Rouge or Montmartre area (really noisy at night) and you can reach Montmarte in 20 minutes walking. I am glad that the reception team was able... More 

Travelers are raving about these Paris hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 17, 2015

Everything is opposite of what I saw in internet, rooms are too small, staffs are not well-educated, hotel is far away from metro station, receiptionist english skill is like a poor 4 year old baby. Really it should not be a 4 stat hotel, 2 star is OK.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 4
Paris, France
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 16, 2015

The service was nice I have to say but the smell in the room (air freshener?) was very strong and overwhelming. Also the carpet had lots of dirty spots and you could tell that the cleaning service had missed cleaning fingerprints on the doors as there were still marks all over the bathroom door which is very plain to see,... More 

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A TripAdvisor Member
4 of 5 stars Reviewed April 17, 2015

I visited Paris for the time to surprise my boyfriend for his 40th! Icing on the cake, we got upgraded to the penthouse suite. The staff were very nice and showed us stuff to do. The hotel is well connected to Bus and Metro routes albeit further out if looking at central Paris where the tourist locations are. It does... More 

Review collected in partnership with bookinfrance.com

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Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, We are glad that you enjoyed your stay in our hotel and that your surprise was a success. For anniversary or honeymoon, when it's possible, we are happy to upgrade our guests. We thank you for your comments on our services and are glad that you enjoyed it, as well as our location. We look forward to welcome... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 30, 2015

I like the professional welcome at Opera Batignolles and the quick check-in/check-out procedure. The rooms are normally very good, large, well equipped (minibar and tea service, safe and hairdryer, TV and WiFi included in the room rate) and I had the chance also to enjoy the superb suite (highly recommended for a romantic WE). Normally well cleaned up, but the... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Guest, Many thanks for sharing your experience with other travellers. We are glad to read that our different type of rooms, services and location match all your requirements. As you wrote, there are many nice restaurants and bars in the Batignolles aera, a few minutes walking.This part of the city has a very traditionnal atmosphere, and you can enjoy... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

We have enjoyed our stay at this hotel conveniently located near many tourist spots and train stations. Reasonably clean, nice breakfast included and friendly helpful staff. Wi-Fi signal not that great though, but overall a good location to be close to many amenities.

Was this review helpful? Yes 1
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, Many thanks for your feedback. We are glad that you enjoyed your stay with us, and would be happy to welcome you again. Best regards, Valentine Wingerter/General Manager More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 14, 2015

Very good service, all of the staff was pleasant and helpful. The hotel was a little dated, but comfortable. We had a room with a small balcony, which was really nice. Didn´t eat their breakfast, so can´t comment on that.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Guest, Thank you for sharing your experience with other travelers. We are happy that you enjoyed your stay and our services. Feel free to contact us directly, and tell us which improvements you would suggest. Your impressions are very important for us, so we could always satisfy our guests. Thanks again for taking the time, Best regards, Valentine Wingerter/General... More 

St. Petersburg, Russia
1 review
5 of 5 stars Reviewed February 13, 2015

this is our second trip we spent 2 nights at the hotel. Near Subway, Lafayette Gallery champs elyeese montmarte Louis Vuitton 10 minutes by taxi. Staff very funny and helpful, we will return next month

Was this review helpful? Yes
Opera_Batignolles, Directeur général at BEST WESTERN Opera Batignolles, responded to this review

Dear Madam, Dear Sir, Thank you for you feedback online. We are happy that you had a great experience here. Looking forward to welcomiing you next month. Best regards, Valentine Wingerter/General Manager More 

Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

I stayed over a night there. Worst experience of my life. The location of the hotel is not good! But the main minus is smelly and dirty rooms. Insects are marching in the room. Breakfast is terrible where you can not find even a cup or plate to serve yourself! The woman in the breakfast area (would not call it... More 

Was this review helpful? Yes 1
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