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Mercure Paris Tour Eiffel Pont Mirabeau

#478 of 1,792 Hotels in Paris
Certificate of Excellence
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10 avenue Emile Zola, 75015 Paris, France
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Mercure Paris Tour Eiffel Pont Mirabeau
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511 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (511)
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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for three nights in the middle of July for mine and my boyfriend's third anniversary! We paid a little extra for a privilege room and it was great: dressing gowns and slippers! Our balcony had a lovely view of the Seine. We also had a safe to use and the coffee and tea was replenished daily.... More 

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Guest, Thank you for your nice comment !! We are very happy that you have enjoyed your stay with us. You are right, our Privilege rooms are very confortable (nespresso machine, Home station, bathrobes and slippers...), with a lovely view over the river. I hope we will have the pleasure to welcome you again very soon. Best regards, More 

Fresno, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: - Close to river cruise dock - Very clean room - Very functional bathroom - Great bed - Reasonable price - Nice staff who brought up 1/2 bottle champagne when they found out it was our anniversary Cons: - Very, very small room - View of river proved to be tiny glimpse of river far off and between buildings

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Guest, Thank you for taking the time to write your nice comment. We are happy that you have enjoyed your stay in our hotel. !! We actually do have some rooms wih a nice view over the river Seine, they are our "Privilège rooms": more spacious and have more amenities : bathrobes, slippers, nespresso machine and I Home Station,... More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in a standard room. It was a comfortable room. It had a safe, mini fridge a small perfectly formed en-suite. We stayed on the first floor and had 3 uninterrupted night sleep the room was air-conditioned which was a bonus as the weather was hot when we was there We didn't have breakfast as we went to local... More 

Was this review helpful? Yes 1
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Madam, Thank you for taking the time to write a very nice comment about our hotel ! We hope to wecome you again very soon. Best regards, More 

London
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was the third time I stayed here and it looked busier than ever, permanent queues at check-in and at breakfast. I chose it because of the easy own parking, neighbouring Eiffel Tower area and the less than 10 min walking to the nearest tube station. Our Superior Double Room looked a bit dated and the coffee machine was out... More 

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Guest, Thank you for taking the time to write your message. I am surprised to hear your comment about the room as our hotel is fully renovated. We are a small human-sized hotel and we favor the customer relationship: we take every time the time required with every customer following his demands. It causes actually sometimes a little of... More 

Melbourne, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a quiet neighborhood. You can see the tower but it's a metro stop away. The good news is you are closer to Versailles and it's a direct train from one of the two metro stops just steps from this hotel's door. Most of the staff is insanely nice. One of them bought my son a bag... More 

Was this review helpful? Yes 2
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Dana, I am delighted to read that you had a pleasant stay with us! Ideally situated near the Eiffel Tower and near the Subway, we have the pleasure to welcome our customers in business or private travel. We put all the comfort in our rooms so that each can relax and enjoy his stay. I thave well taken note... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights and booked a 'privilege room' as it wasn't much more than a standard room. I would highly recommend anyone do this. The room was great, very comfortable double bed, Nespresso coffee machine as well as a kettle for standard tea/coffee, dressing gowns and slippers for us to use, a mini fridge with drinks we could... More 

Was this review helpful? Yes 2
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear MAdam, One THANK YOU to have taken time to share your comments further to your visit. We are very happy to have been able to fill our mission: make you have an excellent stay among us. See you soon in Paris, Cordially More 

Yeovil, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So we arrived at the hotel to find out that our premium room had been given away even though we had paid the full payment months in advance .They apologised and said they had to given the room away as there was a large group . Which wasn't a very good excuse . They then showed us a tiny room... More 

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Mr Lee T, Thank you for taking the time to write this comment. I just want to assure you that I have well taken note of the points raised in your comment. The satisfaction, the well-being and the gratitude of our customers are essential for me and I can assure you that everything has been done from now on... More 

here
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well located near the subway and a longish walk to the Eiffel Tower this was a revamped hotel. Check in was smooth and we went to our room. My what a surprise. This was probably the smallest hotel in many ways that we had ever stayed in anywhere any time. Not only that the air conditioning was effective at all.... More 

Was this review helpful? Yes 1
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Client, Thank you for writing this comment. I am sincerely sorry that you had a bad experience with your room in our hotel. Be aware that our rooms are in accordance with the standards 4* and with the standards Mercure. We also have larger rooms in the hotel called Privilege. Beyond their size, they have a nice view over... More 

Coventry, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend in Feb 2015. Fantastic location as it is only a 20 minute walk from the tower, with a selection of shops and restaurants close by and an underground stop a few metres away. We did not eat in the hotel, but our room was lovely, spacious and very clean. We were given a room on... More 

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Katie o, Thank you fo taking the time to write your nice message. I am glad you had a great time in our hotel and I will share your comment with my team. Regarding the housekeeper, I have well taken note and will take the measures for this not to happen again. I hope to welcome you again very... More 

London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with my boyfriend just before christmas 2014. We had a superior room on a high floor with a balcony overlooking the river Sienne. The rooms were spacious, clean and modern. The breakfast was delicious. Staff friendly. I lost my ring and called the hotel who found it and kept it safe. Thank you. We will definitely return.

Was this review helpful? Yes
Mathilde J, Directeur général at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review

Dear Lisageorgiou, Thank you very much for your nice message. I will share your comment with the team. Guest satisfaction is very important to us, and we are very happy to know that you had a great time with us. Looking forward to seeing you again. More 

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