We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Eiffel Auteuil

#1,336 of 1,773 Hotels in Paris
3.0 of 5
Hotel website
11 rue Claude Terrasse | 16th Arr., 75016 Paris, France
BEST WESTERN Eiffel Auteuil
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1,336 of 1,773 Hotels in Paris
A recent review
4 of 5 stars Reviewed March 15, 2015
SingaporeMagoo London, United Kingdom
Write a Review

261 reviews from our community

Traveler rating
    31
    76
    67
    42
    45
See reviews for
27
125
11
54
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (261)
  • Mar-May only
    (79)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (58)
All months
ALESSANDRIA, Italy
1 review
2 of 5 stars Reviewed 1 week ago

When a hotel has to face a restructuring of this magnitude it has to close for the time of work because the inconvenience for customers is huge. If you can not set up a room for breakfast this must be brought to your room and you can not force the customer to go get her purse for the picnic and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Patricia F, Responsable relations clients at BEST WESTERN Eiffel Auteuil, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 18, 2015

The hotel is close to a bus stop "Versailles - Chardon Lagache", that in around 15/20 minutes take you to the tour Eiffel, or further in the center (also the metro is available but I think it take longer). The hotel is very small, the room are acceptable, at least our. The front facing room are straight over the street... More 

Was this review helpful? Yes
Patricia F, Responsable relations clients at BEST WESTERN Eiffel Auteuil, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Travelers are raving about these Paris hotels

Luxembourg City, Luxembourg
Top Contributor
67 reviews 67 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed April 14, 2015

We've been this past weekend in the hotel and would not recommend to anyone. Besides the fact that the hotel is under renovation and no one warned us of this, the staff is rude and not highly qualified. Upon arrival, although it was stated in the Booking confirmation that the references of the credit card had already been provided, the... More 

Was this review helpful? Yes
Patricia F, Responsable relations clients at BEST WESTERN Eiffel Auteuil, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 2, 2015

Room was tiny and the walls seemed to be made or paper! Definitely the worst hotel I have stayed in for the last few years! Noisy cleaners were a real pain which meant I couldn't work in the morning. Each time the toilet was flushed from an upstairs room it sounded like a waterfall was gushing through my room. On... More 

Was this review helpful? Yes
Patricia F, Responsable relations clients at BEST WESTERN Eiffel Auteuil, responded to this review
Google Translation

Cher Client, Au nom de tout l'équipe je vous présente nos excuses pour la déception après votre séjours parmi nous.... More 

Norwich, United Kingdom
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 1, 2015

We booked this through Eurostar as a package and I had read the reviews but didnt think it could be that bad.We were told before hand we would have to collect breakfast as the hotel was being refurbished. We were offered no alternative other than cancel our break. Our room was adequate however the shower and toilet was not designed... More 

Was this review helpful? Yes
Patricia F, Propriétaire at BEST WESTERN Eiffel Auteuil, responded to this review

dear sir, thank you for complete this survey, As you see we made renovation for give to our guest more comfort, I hope that we have a second chance so do not hesitate to contact me for your future trip in Paris, kinds regards Patricia FONTAINE MANAGER More 

moosbach
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 24, 2015

Location of the Hotel is good, Metro Station in Walking distance and with a good 35 40 minutes walk you can reach the Eiffel Tower. Thats the all the positive things i can say about the hotel. Rooms are small, but thats normal for Paris, dont look for a space to put your suitcase except of the bed. Bathrooms are... More 

Was this review helpful? Yes
Patricia F, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review

Dear sir, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2015

We stayed two nights and found the hotel ideal for our visit to the city. It is compact but this didn't matter as everything was clean. The staff were extremely helpful and I would definitely go again as it was a good price for a weekend in Paris

Was this review helpful? Yes
Patricia F, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review

Dear guest, Thank you for your commentary, it's our best recompense!! hoping to welcome you , for your next stay in Paris, kinds regards Patricia FONTAINE directrice More 

Minneapolis
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

We were impressed with how close this hotel was to the metro station. It made getting around very easy. The reception staff were very kind and helpful. Gave us some maps and suggested bus routes to get to what we wanted to see. The room was very clear an and had free wifi. The kettle in the room was a... More 

Was this review helpful? Yes 1
Patricia F, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review

Dear Guest Thank you for your comentary, it's for all our team teh best recoempense, the satisfactio of our guest, hope to received you for a next trip in Paris, Kinds regards Patricia Fontaine Directrice More 

Dusseldorf, Germany
Top Contributor
56 reviews 56 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 14, 2015

Really, claustrophobia is an acute threat at this teeny tiny hotel. If you're fine with that, then you may appreciate the place, but for me (I travel to Paris for business very often and thought I had already seen the smallest hotel/hotel room ever) it was really pushing the limits. Apart from the size I guess rooms are OK if... More 

Was this review helpful? Yes
Patricia F, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review

dear sirn thank you for your commentary, our 3 star hotel is haussmanien style, you've right our room are not bigger, but not smaller too, we have typical parisian size, best regards patricia Fontaine Manager More 

1 review
1 of 5 stars Reviewed January 11, 2015

I booked a weekend away my partner and I. I booked a double room. However, upon arrival we were given a twin room. We then went down to reception and showed the booking form for a double room, only to be given another 'double room'. When we got into the room it was another twin room! We went to reception... More 

Was this review helpful? Yes
Patricia F, Directeur général at BEST WESTERN Eiffel Auteuil, responded to this review

dear guest please accept our apologize we try evrey day and every tm to reply at the satisfaction of our guest, I disappointing too, because the staff did'nt arrived to offering you a doubel room or Twin room I made an information with the reception desk to ivnite them to try to give to the guest the type of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Bathroom (5)
Viewed
View from room (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (23)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities