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Novotel Paris Tour Eiffel

4.0 of 5 Hotel   |   61 quai de Grenelle, 75015 Paris, France
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Ranked #829 of 1,798 Hotels in Paris
A recent review
3 of 5 stars reviewed 2 days ago
MVT319 Cape Coral, Florida
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2,623 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Cape Coral, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed here during our European highlights tour and found the room was okay, but oddly laid out. The toilet was in a room by itself that had no sink. The sink and bathtub were around the corner off the bedroom. Using the shower resulted in the floor getting soaked. The room safe was too difficult to use as... More

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Top Contributor
60 reviews 60 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel over Labor Day Weekend, the hotel is nice and clean and located in a pretty nice neighborhood. The problem with the hotel is their check-in process, we have traveled to numerous cities across Europe and never had any issues checking-in. All hotels should know that planes fly out of States in the evening and arrive... More

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear tasyed786, I would like to thank you for your feedback on your stay over Labor Day weekend. I am aware that alot of flights come in early in the morning, be it from the United States or Asia. If our guests request an early check-in, they always book the room for the night before to ensure that a room... More

Plymouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

First impressions of the hotel were clean and tidy. Check in was quick and the staff were friendly but didn’t mention anything about the hotel facilities. The room was small but clean and had the usual facilities i.e. tea and coffee, mini bar, the bathroom was clean but you could tell it had been well used and was over due... More

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear smudger80, I would like to thank you for your annotations made on your recent stay with us. I regret to learn that the front desk staff was not up to the level of service expected. I had mentioned your remark to his/her manager, to ensure the importance of this. I hope you had a good time here and would... More

Orlando, Florida
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Cookie cutter rooms - you can wake up in a Novotel in Rome or Paris or Accra and you'll feel a Groundhog Day sort of "exactly what city am I in?" experience. The location isn't all that close to the Center but a few blocks from the Metro. There's a grocery store nearby. Right on Seine - about 15 minute... More

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Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear Aloft1961, Thank you for feedback on your recent stay at the hotel. I thank you also for your fidelity to the Novotels around the world. Your feeling of the Novotels is exactly what we, the hotel Novotels want you to feel, your home away from home, that you will not be homesick. I regret to learn that you had... More

Chelmsford
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This has been a disspointment on the last few occasions I have visited Paris. The hotel is in a great location, really clean, grand and impressive to walk in to. The bag and car park staff are great helping with your every need especially as a group, nothing is too much trouble and they rush around meeting everyones expectations. Reception... More

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear Andy A, Thank you for your feedback on your several stays with us here. I have taken note of your comments and this has been made known to my managers. I apologise for the different experiences you had went through and will verify with my staff to ensure a better quality of service that our guests expects. I hope... More

Baku, Azerbaijan
1 review
1 of 5 stars Reviewed 1 week ago

The location of the hotel is good. But it is the only good thing about this hotel. First they gave us a room with wonderful view of Seine as they said. But when we entered it, it appeared to smell like someone were sitting there and farting for hours before we arrived))) We called a staff person and asked to... More

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Larne
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I chose this hotel as it was close to the Eiffel Tower! It was brilliant from the outside I worried a bit as it diff look all that great but the moment we walked through the doors it was lovely very clean and modern. It was also so handy to Paris we just got the red tourist... More

Was this review helpful? Yes 2
Athens
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there with our 8 year old son. Pros very good location, very close to two metro station, huge hotel but very clean and well organized, reliable wi fi, excellent breakfast, wide choice and very good quality food Cons the size of the room was very small, the view was not very good although very close to the tour... More

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear MVAK, Thank you for your comments on your stay with us. I am glad to read that you had appreciated the hotel and our service. I regret for your disapoointment, knowing that you and your family did not enjoy the pool due to the lessons. Nevertheless, I hope to have the pleasure of welcoming you again in the near... More

Manchester
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in Paris for one night whilst travelling back to the UK from Morzine. This hotel can be hard to find by car as the street outside the hotel can be hard to access. The hotel is close to the Eiffel tower, only a 5 minute walk along the Seine. The lobby for the hotel is huge and full... More

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Tour Eiffel, responded to this review

Dear SarahhLavinia, Thank you for having taken the time to share your experience with TripAdvisor. It is always a pleasure to read that our guests had enjoyed their stay with us. I have taken note on your comment about the water pressure, perhaps due to the fact that you were on the 31st floor. I will have my Maintenance Manager... More

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Additional Information about Novotel Paris Tour Eiffel

Address: 61 quai de Grenelle, 75015 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Tour Eiffel 4*
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Also Known As:
Novotel Paris Tour Eiffel Hotel Paris
Accor Paris Tour Eiffel
Novotel Eiffel Tower Paris
Novotel Tour Eiffel
Paris Novotel

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