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Novotel Paris Centre Tour Eiffel

4.0 of 5
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61 quai de Grenelle, 75015 Paris, France
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Novotel Paris Centre Tour Eiffel
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Ranked #837 of 1,774 Hotels in Paris
A recent review
4 of 5 stars reviewed 3 days ago
fu_shar england
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3,116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leeds, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Not all, but many of the staff were quite rude an uninterested in service in general. We did find this seemed to be a bit of a theme in Paris, but was surprised to have this in the hotel. On the first night we (my husband and I) were given a twin room rather than a double room. We reported... More 

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england
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time in Paris and we were glad we chose this hotel. It is located very close to the Eiffel tower- less than 10 minute walk. You can see it from the hotel if you are fortunate enough to be given a room facing it. We were not however our view was just a beautiful at night as the adjacent... More 

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear fu_shar, I would like to thank you for having taken the time to give me your comments. I am glad to read that you had had a good time with us, enjoying the bed, the service to our amenities. I regret for the paper cups but this is how the brand Novotel is participating in the environmental movement to... More 

Cairo, Egypt
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed there for a quick 4 days visit to Paris. The location is amazing , I can see the Seine and Eiffel tower from my room, a subway station just a walk away from the hotel. Check in was not that nice, staff were some how slow. rooms were okay. Breakfast is okay

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear xSalehx, Thank you for your comments on your stay. I am happy to read that you had a "Great Stay in the heart of Paris". I am glad that you were comfortable with the room and the satisfaction of the service was attained, except for the check-in. Inspite of this, I hope to have the pleasure of welcoming you... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

good food excellent breakfast amazing variety of food courteous staff great location beautiful view from the room clean bed great shower pressure just walking distance from nearest tube station and eiffel tower

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear Rubia R, I would like to thank you for your time taken to give me your comments. Your observations for your "very good experience" gladdens me and I judge that all was to your satisfaction. I thank you for this and hope to have the pleasure of welcoming you again very soon. Yours sincerely, Laurent Mauguit More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

On arrival, we were not told where to go, check in was on second floor, up the escalator for those reading this and wanting to book, the entrance and reception area look 4* - the prices are for 4* - however on check in, staff were extremely rude, got into the room, having had to find it ourselves, not being... More 

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear Graham B, First and foremost, I would like to apologise for the rudeness of the receptionnists. Thank you for having taken the time to give me your feedback on your stay. It is a pity that the room was not up to your satisfaction. It is not a throw back from the sixties. Ten years more. The first stone... More 

Travelers are raving about these Paris hotels

Great Wolford, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 5 nights. Convenient for walking along Seine from Eiffel tower to Notre Dame, Champs Elysees. Surrounded by many restaurants supported by locals. 5 mins from both Metro and RER stations. Polite, helpful staff. Clean and tidy.

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear WolfordWanderer, Thank you for your comments on your stay with us. I am glad to learn that you had found the hotel and the staff to your satisfaction. I hope to have the pleasure of welcoming you again in the "City of Lights". Yours sincerely, Laurent Mauguit More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Its good hotel and location seems to be convenient for me but some how I could not find a warm hospitality, warmth is missing from the beging as you enter the lobby, check in was ok but wasn't ask for preference and bed type. Room are fine, had my dinner in restaurant, stewards not keen to attend or ask for... More 

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear radrigomick, I would like to thank you for having taken the time to give us your feedback. I regret to read that you had only found the hotel average, that there was no warmth in the hospitality and the service. Your comments will be made known to the managers concerned, to improve their level in welcoming our future guests.... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the hotel with wife and 2 kids aged 8 & 6 yrs. The staff was very helpful and polite. The hotel is walking distance from the eiffel tower. Other attractions (louvre etc) are close to eiffel and can be easily reached by taxi (not very expensive 10-15 euros) and tour buses. Room was good, spacious and clean. The WC... More 

Was this review helpful? Yes 1
Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear bhatiavijayk, I would like to thank you for your comments on your stay here with your family. I am glad to read that you had enjoyed your stay, that all was well and to your satisfaction. Your good appreciations and compliments of my concierges will be passed on to them and I thank you on their behalf. I hope... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A very nicely local hotel next to EIfil tower and little away from Champese Elysee. The staff is very polite and cooperative. The check in is good. Rooms are good and clean. We are with our family including senior citizens and children. We were guided very well by the concerige for the night tour of paris. The rates are economical... More 

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Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear sachinchandarana537, I would like to thank you for your comments. I am happy to read that you had an "UNforgetful experience in Paris" with your family. Your kind appreciation of my staff will be made known to them, this motivation to give a high quality of service to our guests. In hoping to have the pleasure of welcoming you... More 

Mumbai, Maharashtra, India
2 reviews
4 of 5 stars Reviewed 1 week ago

I had visited the hotel for 3 days.Though the view from my room was not good,but view of the Eiffell tower when you step out is marvellous.The river Seine is also close by.The hotel has good internet facility.The lobby here is also well defined.

Was this review helpful? Yes
Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear Arnav M, Thank you for your comments on your time with us. I am glad that you had enjoyed yourself and your stay too. I hope to have the pleasure of welcoming you again. Yours sincerely, Laurent Mauguit More 

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