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BEST WESTERN PREMIER Elysee Secret

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5 rue de Ponthieu, 75008 Paris, France
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BEST WESTERN PREMIER Elysee Secret
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BEST WESTERN PREMIER Elysee Secret
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116 reviews from our community

Traveler rating
    35
    52
    17
    9
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Banksia Beach, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for two days in October 2014 prior to joining a tour which started at the Marriott Hotel. The two days cost us less than one night stay in the Marriott.The elevator on arrival was broken but the hotel reception carried our luggage unto our room, fantastic service. The elevator was repaired quick smart. Room was small as... More 

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Hi, First of all, we thank you for your feedback even more because your stay was some months ago. We can not do anything regarding some technical problem despite doing our best for it not the disturb our guest stay. We are glad to see that you enjoyed your stay with us. Do not hesitate to contact us directly to... More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed February 18, 2015

Everything was perfect during our stay: service, the room, the comfortable environment, the location... If there is one thing that could be improved is that the shower in our bathroom was leaking a bit during shower, so the floor would be soaked each time...

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Hello! This is a real pleasure for us to know that you had a great stay in Paris and that we were a part of it. Please do not hesitate to contact us during your next stay so we can help you enjoy your trip once again. Best Regards, Florian WILLEMAIN Hotel Manager More 

1 review
1 of 5 stars Reviewed December 30, 2014

I hired an agency to book all my trips in Europe. I requested 5 star hotels in Berlin, Vienna, Zurich in Paris. All the hotels were as I expected, and more. Except this. This does not even reach a one star category hotel. Is the worst hotel I have ever been. The reception is just a small square, there is... More 

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, I apologize if we couldn't meet your expectations but you need to know that we are not a 5 stars hotel and then cannot provide you the same level of service than a palace. You should contact your agency to know what happent exactly regarding their confirmation. Like a lot of hotel in Paris our establishment is indeed... More 

Panama City, Panama
Top Contributor
150 reviews 150 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 21, 2014

I love the location, just one block from Le Champs Elysees and rue St. Honore. Small rooms but very well designed to incorporate all the essentials including a functional working desk, safe, minibar and espresso machine. Room is clean and seems it was recently renovated. The bathroom has only a shower but it is of an acceptable size. I didn't... More 

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Marco, I thank you for your kind comment and will relay it to all our staff. I wish you a merry Christmas and hope to see you in the next future. Best Regards, Florian WILLEMAIN Hotel Manager More 

Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 18, 2014

I work for AXA and this hotel www recommended by our internal booking agents. I arrived to be told they didn't have room for me despite my booking being pre paid weeks earlier. I was sent by taxi to a Best Western miles away as an alternative. I understand human error can happen but I was given no explanation as... More 

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, I'd like to apologize for this situation where you should have been fully informed on the whereabout. We had a big problem with our websites resulting in too much reservations than what our hotel could afford. We tried to block the nearest good hotels we could and, when not possible, the easiest to access by metro from here.... More 

Chester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

This is a gorgeous hotel. It is situated just off the Champs Elysees, right near to the Grand Palais. Myself and my 15 year old daughter stayed here for 2 nights in August. The hotel is very easy to get to from CDG. We got the train then the metro, only took half an hour and it is then a... More 

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Madame, We thank you for your kind comment and are very happy to know you've enjoyed your stay with us so much! We hope to you see you soon! Best Regards, Florian WILLEMAIN Hotel Manager More 

Israel
1 review
2 of 5 stars Reviewed September 22, 2014

The room we got was a "Trianon", even though we did not reserve that room. The bed is in an upper level in the room, so we had to use an internal staircase to get to the bed. We are not young, so it was quite uncomfortable to do this, especially at night. The dinning room was so tiny, we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, I thank you for your comment. We upgraded you during your stay hoping that you had like the room we prepared for you but it seems that unfortunately was not the case and we would like to apoligize for that. Being in Paris, we can not do anything about our hotel size but we try to compensate it... More 

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 15, 2014 via mobile

Very good location, situated at the end of champ élysées and near grand palais. Walkable to the louvre via the gardens. Room was very small, with a queen sized bed in the centre, the walkable space was only 60cm around the bed. But it was okay, we supposed all other hotels were the same. Room cleaned nicely and promptly, minibar... More 

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Hi! We are glad to know that you enjoyed your stay with us. We will take into account your return and try to improve what we can. Best Regards, Florian WILLEMAIN Hotel Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

This hotel is a great location.. It is on Champs Elysee and an easy walk to the bakeries, Eiffel Tower, Lourve and metro. The staff (especially David) were so friendly. They helped us plan our days, book cabs etc. The rooms are fairly small but extremely modern and clean which I value. There is an Air France bus that leaves... More 

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Megan, We are glad that your stay in Paris has been so enjoyable and that we are at least a little part of these good memories. We will be pleased to welcome you once again during your next stay in our beautifull town. Please do not hesitate to contact us directly for your next reservation. Best Regards, Florian Willemain... More 

2 reviews
5 of 5 stars Reviewed September 1, 2014

From the moment we arrived on our honeymoon we were made to feel very welcome by the reception staff, this continued throughout stay with each and every member of staff we encountered took time to smile and say hello. Stayed all inclusive which certainly did not disappoint, the omelettes at breakfast were a great start to the day. Location perfect... More 

Was this review helpful? Yes
Florian W, Directeur général at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Ricky, We are glad that you have been able to enjoy your honeymoon in Paris and even more that it happend with us. I thank you for your kind comments that I will be sure to forward to all our staff. We wish you all the best and hope to see you the next time you plan to stay... More 

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Staying in Champs-Elysees

Neighborhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.

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