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All 1,794 Paris hotels

BEST WESTERN PREMIER Elysee Secret

4.0 of 5 Hotel   |   5 rue de Ponthieu, 75008 Paris, France (Champs-Élysées)
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77%
Ranked #678 of 1,794 hotels in Paris
A recent review
4 of 5 stars Reviewed June 5, 2014
EsraLevent İstanbul, Türkiye
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  • Reviews (76)
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76 people have reviewed this hotel

Traveler rating
    24
    35
    12
    5
    0
See reviews for
11
32
1
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
İstanbul, Türkiye
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2014

Tiny hotel with 26 rooms, hospitable front office and house keeping people. Clean, well kept hotel rooms. There is a wide choice of Cafés, Brasseries, Boulangeries around the hotel. Metro is just a few steps away from the hotel.

Was this review helpful? Yes 1
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Madame, We thank you for your kind comment regarding your previous stay with us. Please do not hesitate to contact us directly next time you come in Paris so we can provide you the same experience as last time. Best Regards, Florian WILLEMAIN Hotel Manager More

Cheshire
Top Contributor
149 reviews 149 reviews
42 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed May 21, 2014

Strange for a 'hotel' really. No bar or lounge but nothing wrong in that with all the restaurants and brasseries near by (I mean loads!). Odd check in, small counter and a broom cupboard, again nothing wrong just odd for a BW hotel. Tiny hotel, stairs, lift and rooms, I mean tiny, but kind of adds to it's charm I... More

Was this review helpful? Yes
Florian W, Propriétaire at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, dear Madame, I thank you for your kind comment. I'm happy to know that you enjoyed your stay with us and will be really pleased to welcome you again the next you will come to Paris. Best Regards, Florian WILLEMAIN Hotel Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

We stayed in this lovely hotel for three nights and we could not have asked for anything better for the price and location. Ensure you go for the inclusive breakfast as it comes in handy after a heavy night out. The rooms might be small but the service makes up for that bit. I recommend this hotel for couples mini... More

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear guests, First of all, we would like to thank you for your nice coment on Tripadvisor and we wish to see you again very soon. :-) King regards, More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2014

Hotel location is perfect for those who wants to shop. Room size is small but should not be a problem if you travel alone and hardly stay in hotel room during your visit. Room amenities are limited to basic stuff. Had bad experience where I ran out of bath gel in my room and asked for replenishment. Interestingly, the hotel... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Firstly we want to thank you for your comment, as this will help us improve. we apologies for our lack of shower gel but know that it was beyond our control, in fact our provider did not comply with the expected delivery date. We regret that it has infringed your stay, now the problem is solved and we will ensure... More

Galway, Ireland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2014

This hotel was everything you could want for a short trip to Paris! Location was second to none, just off the Champs Elysee and right beside the Franklin Roosevelt metro stop with a taxi rank also located just beside it, it was very easy to get around. The staff were excellent and very friendly, all we encountered spoke perfect English... More

Was this review helpful? Yes 3
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear guests, First of all we thank you for taking the time to share your experience on TRIPADVISOR. And thank you for this very nice comment. As always, our greatest pride is the satisfaction of our guests. Hope to see you soon! :-) More

Godalming, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2013

A very convenient location, rooms appear recently refurbished to a good standard, very clean, and good bars and eateries close by. The bed was remarkably comfortable. Downsides were a small bedroom and quaint breakfast room. Gratis minibar and little lounge with cold drinks and a coffee machine were most welcome and in my experience something new for a Parisian hotel.... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Firstly thank you for taking the time to share your opinion on TripAdvisor . We are delighted you enjoyed your stay in our hotel and you have enjoyed the hotel . In fact, our hotel was completely renovated by the Axel Schoenert and its associated architecture firm . The size of our rooms is a point that often reminded but... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 24, 2013

I and my wife stayed here in the second week of September,It has an ideal location near Champs Elysees. Everything is indeed very very small here.The reception,the lift,the room, the dining room,the lobby cannot be more smaller.Yet it has all the facilities and well maintained .The only person at the reception was always helpful.The hotel is not meant for family... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Sir, Thank you for taking the time to write a comment on our hotel. We are delighted that you enjoyed the development of our spaces and more that the service at the reception have you satisfied. So we hope to see you next time at the Elysee Secret. Sincerely, The whole team. More

London, United Kingdom
1 review
2 of 5 stars Reviewed October 14, 2013

Very bad sttaf and service they didn't give us baby cot while we order it a week before arrivel but she told us there isn't baby cot you can let your baby sleep in the flowr !! Very small room and lift and not suitable for family with children

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Arthur M, Directeur général at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir or Madam, I would like to sincerely apologize for not having been able to offer you the quality of service that you would have expected from us. I am very surprised to read that one of our team members could have offered you such a solution as having a baby sleep on the floor. I am sure that... More

Taunton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

We stayed one night here and enjoyed super service from Roland on the front desk! We were let down on another hotel and managed to book this hotel at about 10pm!! Roland was extremely helpful and definitely made the whole process easier! As you would expect from Paris the room was very small, for a posh hotel it was slightly... More

Was this review helpful? Yes
Arthur M, Directeur général at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Madam, We are happy to see that you enjoyed your time with us in Paris. We will definitely congratulate Rolland for the quality of his service. We did send out a few of our bedside tables for renovation and we hope that this did not cause you too much inconvenience. We try and constantly keep our hotel and equipment... More

Istanbul, Turkey
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2013

We have stayed at this hotel for 5 days and wandered around Paris. The hotel is great, actually maybe the best I have stayed in Europe. Much better than many 5 start hotel chains in Europe. Friendly staff, really tasteful decoration, fantastic breakfast served to your room at the time you choose and perfect location. 30 seconds to champs elysees... More

Was this review helpful? Yes 2
Arthur M, Directeur général at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir or Madam, It is with great pride that we read your description of your stay at the Best Western Premier Elysée Secret. We work hard to give our guests the best possible service and it is very rewarding to see your satisfaction. We look forward to welcome you back very soon. Best regards, Arthur Mérer Hotel Manager More

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Additional Information about BEST WESTERN PREMIER Elysee Secret

Address: 5 rue de Ponthieu, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Elysee Secret 4*
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#280 Luxury Hotel in Paris
Hotel Class
Number of rooms
26

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