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BEST WESTERN PREMIER Elysee Secret

4.0 of 5 Hotel   |   5 rue de Ponthieu, 75008 Paris, France (Champs-Élysées)
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BEST WESTERN PREMIER Elysee Secret
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Ranked #724 of 1,797 Hotels in Paris
A recent review
4 of 5 stars reviewed 2 weeks ago
cawww Singapore, null, Singapore
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Israel
1 review
2 of 5 stars Reviewed 1 week ago

The room we got was a "Trianon", even though we did not reserve that room. The bed is in an upper level in the room, so we had to use an internal staircase to get to the bed. We are not young, so it was quite uncomfortable to do this, especially at night. The dinning room was so tiny, we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, I thank you for your comment. We upgraded you during your stay hoping that you had like the room we prepared for you but it seems that unfortunately was not the case and we would like to apoligize for that. Being in Paris, we can not do anything about our hotel size but we try to compensate it... More

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good location, situated at the end of champ élysées and near grand palais. Walkable to the louvre via the gardens. Room was very small, with a queen sized bed in the centre, the walkable space was only 60cm around the bed. But it was okay, we supposed all other hotels were the same. Room cleaned nicely and promptly, minibar... More

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Hi! We are glad to know that you enjoyed your stay with us. We will take into account your return and try to improve what we can. Best Regards, Florian WILLEMAIN Hotel Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a great location.. It is on Champs Elysee and an easy walk to the bakeries, Eiffel Tower, Lourve and metro. The staff (especially David) were so friendly. They helped us plan our days, book cabs etc. The rooms are fairly small but extremely modern and clean which I value. There is an Air France bus that leaves... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Megan, We are glad that your stay in Paris has been so enjoyable and that we are at least a little part of these good memories. We will be pleased to welcome you once again during your next stay in our beautifull town. Please do not hesitate to contact us directly for your next reservation. Best Regards, Florian Willemain... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived on our honeymoon we were made to feel very welcome by the reception staff, this continued throughout stay with each and every member of staff we encountered took time to smile and say hello. Stayed all inclusive which certainly did not disappoint, the omelettes at breakfast were a great start to the day. Location perfect... More

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Florian W, Directeur général at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Ricky, We are glad that you have been able to enjoy your honeymoon in Paris and even more that it happend with us. I thank you for your kind comments that I will be sure to forward to all our staff. We wish you all the best and hope to see you the next time you plan to stay... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 22, 2014

Location is ideal, walking distance to everything; staff were friendly and welcoming; hotel is small, yes, but so are many hotels in Paris; rooms were chic, clean and well-thought-out. We had a room-only rate, so went to the boulangerie across the road for breakfast before setting out (5EUR for freshly-squeezed juice, coffee and a pastry). Some great rates to be... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, Madame, I thank you for your kind comment and I am glad to know that you enjoyed your stay with us. Please do not hesitate to contact us directly for your next stay in Paris so we can check together how to make your trip the most pleasant possible. Best Regards, Florian Willemain Hotel Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 18, 2014

This hotel was quite quaint, to be honest the rooms were very clean, nicely, furnished and very modern. I travelled with my daughter and partner. My daughter loved this hotel. The location is fab, it's very close to the champ -élysées, the Arch de Triumph and the Eiffel Tower. The only negative points were that the rooms were tiny!! In... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Madame, I thank you for your kind comments. I already informed our staff about your comments and they really loved your SITC reference! Please be assured that it will be our pleasure to welcome you once again during your next stay in Paris. Best Regards, Florian WILLEMAIN Hotel Manager More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed August 11, 2014

stayed here for 3 nights and booked for 3 rooms. the hotel itself is very small. probably only have 25 rooms in total. and the breakfast room is only fits around 8 ppl. located behind champs-elyssee. room: eventhough very small, but the room is clean. bed comfortable. toilet also clean. staff: very helpful. location: a very good location, near metro... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, I thank you for your kind comments. We all hope to see you again and help you enjoy your next stay in Paris. Best Regards, Florian Willemain Hotel Manager More

Hungary
Top Contributor
66 reviews 66 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 9, 2014

Positives: Excellent location. Everything was fairly neutral except that the rooms were very very small and wifi didn't work so well. The rooms themselves where clean but the hallways weren't. There is really no lobby. Room was hot and it was difficult to get any air. I stayed for the location but I wouldn't say it's a preferred hotel in... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, Madame, I thank you for your comment as this will help us to improve our service. Please note that we currently have a lobby on the first floor where you can drink some coffee or soft drinks for free and that we are fully equiped with aircon in our hotel and rooms. Do not hesitate to contact our... More

Iowa
Top Contributor
56 reviews 56 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 8, 2014

Our experience at this hotel was limited to just one night. We found our room to be comfortable and large enough for our needs. It was clean, nicely furnished and decorated and the bathroom was actually quite spacious. For whatever reason, they opted to upgrade our room without our even requesting them to do so. So perhaps the room/bathroom we... More

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Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, We thank you for your kind comments. I apologize for the issue regarding our business corner that was out of business during your stay. Please be assured that everything is now perfectly in order and that you will be able to use it during your next visit in Paris. We then hope to see you back in France... More

Sugar Land, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 7, 2014

Great location, less than a minute walk to the champs, clean rooms. Beware though , standard room is TINY, really small, even for European standards. So if you are obese, handicapped etc. this is definitely not a hotel you would want to stay in. Full marks for location and cleanliness. One off for the tiny room and another off for... More

Was this review helpful? Yes
Florian W, Gérant at BEST WESTERN PREMIER Elysee Secret, responded to this review

Dear Sir, We thank you for the time you took to give us your feedback regarding your previous stay. We are glad to know that you enjoyed your stay with us and hope to see you next time you come to Paris. In the meantime, we will of course do the maximum to improve the best way we can! Best... More

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Additional Information about BEST WESTERN PREMIER Elysee Secret

Address: 5 rue de Ponthieu, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN PREMIER Elysee Secret 4*
Number of rooms: 26
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