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Pavillon Porte de Versailles

#1,297 of 1,792 Hotels in Paris
3.0 of 5
Hotel website
37, rue du Hameau, 75015 Paris, France
Pavillon Porte de Versailles
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Ranked #1,297 of 1,792 Hotels in Paris
A recent review
3 of 5 stars Reviewed May 18, 2015
CharlotteAndrews93 Lancashire, United Kingdom
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (65)
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London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 15, 2015

I stayed at Pavillion Porte de Versailles for two nights early June with a bunch colleagues and I was horrified by the whole experience. I was on the 6th floor, with no air conditioning. The toilets stank terribly and some lights were not working. The carpeted floor was kind of sticky and everything seemed to be poorly looked after. You... More 

Was this review helpful? Yes 1
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Sir, Thank you for your feedback on Tripadvisor, We feel sorry for the inconvenience occured during your stay, We would like to inform you that the hotel will be renovated very soon and hope to welcome you back in our hotel in a better conditions. Best Regards, The Pavillon Porte de Versailles Management Team More 

Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2015

The reception area was very basic and in need of a good decorating. But it wasn't disgusting as most people are saying. The staff were very friendly and helpful. Spoke very good English which was a bonus in Porte De Versailles as many of the locals do not so can't help with directions etc. The elevator was tiny and the... More 

Was this review helpful? Yes 1
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Charlotte, Thank you for your support on TripAdvisor, We would like to thank you for highlighting the quality of service regarding our staff. We hope having the pleasure of welcoming back very soon, Best Regards, The Management Team of Le Pavillon Porte de Versailles More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 1, 2015

From the start I wasn't impressed. The reception clearly hasn't seen paint since the 1970s. You have to learn to accept this if you require a decent wifi connection, this is the only place you will get one. Moving on to the rooms. They were dank and grubby, let alone room to swing a cat there wasn't enough room to... More 

Was this review helpful? Yes 3
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Sir, We are really very sorry that you did not enjoy your stay in our hotel, Thank you for the pleasant comments regarding our staff, We would like to inform you that our hotel will be soon renovated. Hope to welcoming you back soon, The Management Team of Le Pavillon Porte de Versailles More 

United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed April 1, 2015

Well what can I say..... staff are very polite and friendly but I think this is to cover up for the disgusting look and feel and smell of the hotel. Room was very small and you could not even open my bathroom door fully as the bed was in the way. Bathroom smelt of sewage all the time.

Was this review helpful? Yes 3
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Sir Thank you for your feedback on TripAdvisor. We would like to thank you for highlighting the quality of service regarding our staff, we are really very sorry for the unconvenience during your stay. We would like to inform you that the hotel will be renovated verysoon. We hope having the pleasure of welcoming back in a better condition.... More 

Wolverhampton, United Kingdom
Level Contributor
92 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed March 18, 2015

A colleague booked a number of us at this hotel for an exhibition. Wow... This is more shabby than chic. The hotel linen is threadbare, rooms are dirty and in need a good clean. Needless to say we would not recommend or stay here again. Stay away, this is an awful hotel.

Was this review helpful? Yes 4
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Sir, Thank you for your feedback on Tripadvisor, We are sorry for the inconvenience during your stay, We would like to inform you that the hotel will be renovated very soon and hope to welcome you back in our hotel. The Management Team More 

1 review
5 of 5 stars Reviewed December 12, 2014

De just had a delightful 4 days at the hotel pavillon Porte de Versailles . The staff of the reception was the best we have encountered in our stay,they were very helpful for us coming from Lebanon . The advice us the restaurants , metro map , with always the big smile. The metro is so near from the hotel... More 

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HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Rania, Thank you for your generous support on TripAdvisor. We are delighted that your stay at the Pavillon Porte de Versailles satisfied you. The staff of our hotel is always available to help our client to have the best stay in Paris. The location of the hotel is very handy to enjoy of the Exhibition park and to join... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2014 via mobile

It was a lovely stay, the room was spacious and clean, good breakfast and a helpfull staff. Thanks so lot for your assistance during my Paris trip. The hotel is situated in a good area to visit Paris.

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HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear guest, We want to thank you to share your experience on TripAdivisor. We are really happy to see that your stay was pleasant. The big advantage for a Parisian hotel that we offer to our client is the size of room, it is really spacious. Our staff is always available to help our visitor in order to they spend... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

I stayed in the pavillon last night and it was a dismal place. The carpets were dirty, the bed linen was smelly ... but it did have clean sheets. The curtains were torn, bulbs were missing. The hotel really needs to be gutted and refurbished. Save your money and sleep in a hostel instead

Was this review helpful? Yes 1
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear John, Thank you for your feedback. We are really sorry to learn that you encountered some difficulties during your stay at the Pavillon Porte de Versailles. Please, be assured that we seriously take into consideration your remarks in order to avoid the same issue. However, the hotel offers various advantages as its handy location, a helpful and pleasant staff.... More 

London, United Kingdom
Level Contributor
69 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed September 22, 2014

On the plus side; the staff were very helpful and friendly, and (depending on what you're looking for), it's in a great location. Best airport to use is Orly (as it's a 20 minute drive) and it's directly opposite the Expo Centre. There are any number of cafes and bistros around, transport links are good (tram and Metro across the... More 

Was this review helpful? Yes 2
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Guest, We thank you to have shared your review on TripAdvisor. Thank you to mention the welcome of the staff, which were glad to help you during your stay. As you said in your comment, the location of the hotel is very handy, is close to the Orly airport, to main tourist interests of Paris and the district benefits... More 

Burgess Hill, United Kingdom
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 2, 2014

Great position; just 200 mts from the Metro which with one change takes around 25 mins into the Notre Dame area of central Paris. The front of house staff could not be more helpful. We were touched by their kindness. Yes, the lift is not, repeat not for the claustrophobic and the carpets are beyond cleaning – they need replacing.... More 

Was this review helpful? Yes
HotelsDeParis, Responsable relations clients at Pavillon Porte de Versailles, responded to this review

Dear Howard, First of all, thank you for your feedback. We are delighted to see that your stay at the Pavillon Porte de Versailles was pleasant. As you said in your comment the hotel benefits of a very good location, handy to visit main interests of the city. Thank you to mention the good quality of our staff, it was... More 

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