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Opera Franklin


Opera Franklin
Hotel class 2 of 5
19 Rue Buffault, Paris 75009, France
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Traveler Reviews

81% Recommend
4.0 of 5 stars 58 reviews
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By trip type
All (58)
Business (0)
[ Date ] [ Rating ]
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5 of 5 stars
pj0308 1 contribution
Glasgow
Jun 27, 2009 | Trip type: Solo travel
1/1 found this review helpful

I thoroughly enjoyed my stay, my rrom was spotless and comfortable, I loved that I was able to have all my windows wide open all the time, the hotel staff couldnt have been more helpful, I loved the little dark haired lady with glasses in the breakfast room who was always so welcoming to me and didnt mind that I... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Guest, From all the staff thank you very much for your nice comments. This helps all of us to carry on with our only objectif: 100% guest satisfation. For any suggestion, do not hesitate to contact me: manager@operafranklin.com Yours Sincerely, Tatiana Cvetkovski General Manager

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5 of 5 stars
kennysmo 1 contribution
Aberdeen Scotland
Jun 12, 2009 | Trip type: Family

Just returned from a fantastic visit to Paris with my husband and 4 children. The hotel was easy to find and the nearest metro station very close. The staff were friendly and helpful. We`d two triple rooms both of which were very spacious. Didnt hear any other rooms until the morning when it was time to get up and see... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Guest, I would like just to thank you for your nice comments about your stay at the Opera Franklin. It's such a pleasure for all of us to go on our way working, and improve ourselves to keep your satisfaction. I would be pleased to assist you in your new reservation in Paris if you would like. Please do...

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5 of 5 stars
SouthWestElizabeth63 2 contributions
south west
Apr 18, 2009 | Trip type: Family

Stayed here for 5 nights during a heatwave and the beautiful spacious room we had with air conditioning was ahaven of rest and peace in this amazing but boiling city! Everything was faultless-it was spotless everywhere, clean comfy beds,immaculate bathroom(and i am fussy!) polite, helpfull staff and a great location as others have expanded upon. We had complimentary room service... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Sir, Madam, From all the staff, thank you very much for your pleasant comments. They motivate all of us to continue this way, we really appreciate it. If you have any other suggestion, do not hesitate to write me to manager@operafranklin.com. That is the only way to improve ourselves. Whenever you will come back, please let me know so...

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4 of 5 stars
nsguk 1 contribution
Bristol, UK
Apr 17, 2009

Took my mum to Paris for her birthday and stayed for 2 nights in the Opera Franklin on 27th March 2009. Booked through Air Miles and changed to this hotel at the very last minute whilst booking as I was looking for a more convenient location and the fact that the manager made some effort to respond to existing reviews... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear guest, Thank you very much for your so kind comments. It's a real pleasure for all of us to get a such feed back ! Please do not hesitate to contact me at manager@operafranklin.com if you would like to visit Paris again. Best regards Tatiana Cvetkovski General Manager

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5 of 5 stars
K_unicorn 2 contributions
Athens-Greece
Apr 6, 2009 | Trip type: Friends getaway

Me & my 2 friends have stayed at Opera Franklin Hotel from 29/03 until 04/04. Our stay at the hotel was very pleasant. All the people working at the hotel were always smiling and very helpful!! Our room was great, very spacious for a triple room in Paris, and very very CLEAN! I loved the fact that they changed towels... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Madam, From all the staff thank you very much for your nice comments on Tripadvisor. Please do not hesitate to contact me at manager@operafranklin.com if you would like to visit Paris again. It would be a pleasure for all of us to welcoming you again at your Parisian home! Best regards, Tatiana Cvetkovski General Manager

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4 of 5 stars
rdmjr 11 contributions
North Carolina
Mar 29, 2009 | Trip type: Family

We stayed at this hotel for 2 nights during our trip in France. This small hotel was convenient to subways, clean, and well appointed. Wi fi was available but cost a lot to use so I cannot comment on it. The breakfast was quite good. The staff was friendly and helpful, but not all were fluent in English, which could... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Guest, From all the staff thank you very much for your nice comments. This helps all of us to carry on with our only objectif: 100% guest satisfation. Hopefully the Internet service should soon be free in the hotel. Best regards, Tatiana CVETKOVSKI Manager

Excellent
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5 of 5 stars
JMadrid 1 contribution
Madrid
Mar 23, 2009 | Trip type: Family

We stayed four nights at this hotel. I can only give positive comments. This is the fifth time I travel to Paris and I regret I did not find this hotel before. Excellent location, comfortable rooms, good installations and superb service. Breakfast could be more diverse, after three days it gets boring. more

Management response from
TATIANAFRANKLINPARIS, Directrice

I would like just to thank you for your comments about your stay at the Opera Franklin. I would be pleased to assist you in your new reservation in Paris if you would like. Please do not hesitate to contact me at if so. Best regards, Tatiana Cvetkovski Manager

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4 of 5 stars
ALH57 21 contributions
UK
Feb 22, 2009 | Trip type: Friends getaway

Just returned from a 4 day break in Paris. We were really pleased with this hotel. It was in a super location and we were able to walk to many of the attractions and good restaurants, or take the metro from the station Cadet which was a 2 minute walk from the hotel. The rooms were small but perfectly adequate... more

Management response from
TATIANAFRANKLINPARIS, Dierctrice

Dear Guest, I would like just to thank you for your nice comments about your stay at the Opera Franklin and apologize for the late reply. About the lake of soundproofing, we plan a total renovation of the rooms in order to solve this problem and we have already 2 testing relooked rooms in the courtyard. For your information tea...

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3 of 5 stars
Mar005 4 contributions
Barcelona, Spain
Feb 16, 2009 | Trip type: Couples

A week ago we came back from a weekend in Paris and we had a room at the Opera Franklin. I absolutely liked the location of the hotel. The staff was friendly and the breakfast was quite ok, though beware of late breakfasts as some items will no longer be available! The hotel is clean but definitely needs renovation. The... more

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2 of 5 stars
TravelMum18 1 contribution
EuroAus
Dec 7, 2008 | Trip type: Family

Our stay at the Franklin was a mixed experience. Our first impression was that the room smelt very bad. Upon phoning reception we were told that sometimes people smoked in the rooms even though we were on a non-smoking floor and we requested a non smoking room. Nothing they could do about what people do. The complaint was noted in... more

Management response from
TATIANAFRANKLINPARIS, Directrice

Dear Madam, From all the staff I would like to wish you a Happy New Year! Also I thank you about your comment, I'm sorry about the problem you met during your stay. Honestly I was aware about the matter of smelt in your room 410 (also wrote your guest comment) even if non smoking and the Assistant Manager confirmed...

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Opera Franklin Address

19 Rue Buffault, Paris 75009, France