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Holiday Inn Paris-Gare de L'Est

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5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
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Holiday Inn Paris-Gare de L'Est
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Holiday Inn Paris-Gare de L'Est
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1,212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Cant really fault my stay its a nice hotel and fairly easy to find. Stayed for one night whilst waiting for a connection, would stay again if in Paris, room was very good bathroom was clean and new too. Staff were very friendly and rang me a taxi at 5am so i could get to the airport, no complaints at... More 

Was this review helpful? Yes 2
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

Dundee, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is north of the Seine, close to the Gare du Nord Eurostar train station, and about a 40 minute walk to the Louvre. Immediately outside the hotel is a metro station, Paris has an excellent metro, therefore the distance from the centre was not an issue for me. The hotel was clean, the staff were friendly and courteous.... More 

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

Miami, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is across from Gare du l'est. That station is wonderful and quiet unlike the Gate du Nord. This hotel is finishing renovations and is nicely located. Rooms are great and the view of Sacre Coeur at night is awesome. Many little restaurants around the corner. No need to use a taxi. The hotel staff are great and speak... More 

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming... More 

Sunderland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel with great helpful staff well looked after in a good location , rooms were clean and with good facilities. Well placed with the train station just over the road and sarounded by restaurants open all times of the day

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming... More 

USA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We reserved the suite and was disappointed in the lack of service we received. We were wanting to leave the hotel and take in some sights without lugging our passports, extra money and valuables with us. Since we had only one day scheduled in Paris it was important that we didn't waste too much time hanging out in our hotel... More 

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for taking the time to post your recent experience about your stay. I am sorry to read about your dissatisfaction regarding the lack of service and for the negative impression you had during your stay. I shared your comments with the team to make sure it will not appear again. Concerning the works, I inform you... More 

Travelers are raving about these Paris hotels

Perth, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

The only negative was the wifi in the rooms, the further in you in the room the worse the connection. The staff were helpful, the room was clean. The aircon was great. I would deconstruction stay again.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel. However, I read with interest your comment concerning the Free Wifi and I shared the information with the tecnical department to test all... More 

Newcastle, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

First time I booked trip with edreams will NEVER do it again charged me for trip (flight and hotel) and emailed me last minute to say no flights. Then charged 129 euro's for cancelling hotel Spoke to hotel explaining that the whole trip was booked with edreams they failed to provide the flights to get to the hotel, even though... More 

Review collected in partnership with eDreams

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing your feedback. I understand you frustration and I present my sincere apologies. Unfortunately, we respect the cancellation policy and the best way is to check with edreams. Again, I am sorry regarding the inconvenience. Best regards Benoit Manceaux More 

Cardiff, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed in Paris for many years on business trips and had my fair share of dreadful hotels and experiences. I have now stayed in this hotel 5 times and every time you know what to expect, clean airy rooms with a decent amount of space for a few nights stay. The location is great if you are arriving... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

I reserved room and paid extra for rewards points, still shows 0 points at the holiday Inn website. Why? We weren't happy with the air conditioning in 2 out of 3 rooms we were placed between July 1st and 6th. Many other gusts just like us, who were staying at the hotel at the same time weren't happy about it.... More 

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction with the air conditioning in the room and for the negative impression you had with the alarm and the elevators. I shared your commets with the tecnical department to test all the systems. You certainly have several choices in Paris, but I hope you will... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

We have only one set of towels in our room for all five days and everyday called to receptionist and asked for more. We lived on the 1st floor and it was impossible to sleep during the breakfast. One day at 6 a.m. we woke up because of fire alarm and were told that it is OK and the system... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing your feedback. I present my sincere apologies for the inconvenience during your stay. All the points are resolved regarding the fire alarm and the linen. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you and regain your confidence. Best regards Benoit Manceaux More 

Hotel Review Summarization

What travelers say

  • Train station(11)
  • Gare du Nord(9)
  • Very good(7)
  • Executive room(4)
  • Front door(4)
  • Good location(3)
  • Priority Club(3)
  • Short walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (45)

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighborhood
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