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Holiday Inn Paris-Gare de L'Est

4.0 of 5 Hotel   |   5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France (Luxembourg)
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Ranked #922 of 1,798 Hotels in Paris
A recent review
3 of 5 stars reviewed yesterday
candyxtine Singapore
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887 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

Dear Sir, It's pleasure to stay at your hotel, it's nice, clean & easy to locate. My comment is that the carpets of the entrances between the rooms need to change & have more fresh colors, the rooms that are on the main road is too noisy, but in general, it is nice. Thanks a lot

Review collected in partnership with hotelsgrandparis.com

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Singapore
Senior Contributor
25 reviews 25 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed 4 nights in this hotel which is next to the metro. The price we paid for the hotel is more for convenience rather than anything else. Reception was friendly, greeting us each time we passed by them. Room was very small, but this is Paris so we expected it. The queen sized bed seem more like one & a... More

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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

The staff was very helpful, they booked all of my sightseeing tours for me and called taxis when needed. The hotel is undergoing renovations but I never heard any construction noise. Room service was awesome. I will stay here again.

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Hotel was well run and other than the carpeting needing cleaning it was clean. However, the rooms need to be refreshed. The furniture is worn and needs to be either replaced or refinished. The position of the toilet, facing the wall, leaves it difficult for tall people to fit on it as intended. Also, the hair dryer is hard to... More

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Washington, DC
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

What I hope is an exception to a usually decent stay... Dirty carpet, dirty bedding, dead bug in bed when I got out of bed (had climbed in bed in the dark the night before). The staff is extremely busy at this hotel and manages to remain very courteous and helpful. The room we were in this time really needs... More

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Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Paris Gare de l'Est for your recent stay in Paris. I present my sincere apologies than we were not able to meet your expectations. It is important for us to regain your confidence. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you.... More

Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night and wasn't impressed. This hotel is not up to Holiday Inn's usual high standard. The "executive" room was tired and shabby, with old and worn furniture and a bathroom that had seen better days. The rest of the hotel isn't much better, chipped paint and scuffed walls prevail. It really could do with a refurbishment.... More

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Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for your comments. Let me present to you my sincere apologies for the inconvenience during your recent stay with us. We have renovated three floors and it will be a pleasure to welcome you again in a new room. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome... More

Noida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I along with my wife stayed at this hotel from 5th September to 8th September.It seems that what Holiday Inn Brand has lost its core qualities of Hospitality and Service.The following points to be noted: 1. The room was booked for two adults-me and my wife.Upon arrival we were told that room was booked for one person and so we... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction during your recent stay with us. I shared your comments with the team. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you and regain your confidence. Do not hesitate to contact us to organize your next... More

Scarborough, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location, Gare de l'est and metro are on doorstep. No outside noise is heard from rooms. The rooms are clean and breakfast is very good.I ordered two double rooms but was given two twin rooms. A few minor complaints, there were two blown bulbs in the bathroom,a couple of holes in the bathroom tiles,one room was minus a kettle... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes 2
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel. We hope to have the pleasure of seeing you again soon at Holiday Inn Paris Gare de l’Est. Best regards Benoit M More

Jersey, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This 4 Star Hotel is definitely not 4 Star at this time. I booked this Hotel for 3 Nights specifically because I was informed it had parking, on my arrival at the Hotel the receptionist informed there was no parking, she suggested I may be able to park on one of the streets ( No Chance ) or Train Station... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction with the parking and for the negative impression you had during your stay with us. I shared your comments with team. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you and regain your confidence. Let me... More

Shillingstone, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the hotel were friendly and helpful and able to direct us to local restaurants. The hotel is well situated opposite the Gare de l' Est train station making access to airports and centre of Paris very easy. Breakfast was very good with and excellent selection of high quality foods on offer. Would definitely stay again. A credit... More

Was this review helpful? Yes 2
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. We look forward to welcoming you back again soon. In the meantime, we remain at your disposal. Best... More

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Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Luxembourg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn

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