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Holiday Inn Paris-Gare de L'Est

4.0 of 5
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5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
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Holiday Inn Paris-Gare de L'Est
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Ranked #857 of 1,795 Hotels in Paris
A recent review
4 of 5 stars reviewed yesterday
Raichelle Toronto, Ontario
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1,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Ontario
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Holiday Inn Gare de L'est for 6 nights with my husband during a leisure vacation in Paris. We just loved the location of this hotel. The Metro station, which had connections to 3 lines (lines 4, 5, and 7) is literally right outside the hotel doors which we found so convenient. The room was a good... More 

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Luxembourg City, Luxembourg
Top Contributor
55 reviews 55 reviews
50 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location is the main assets of this hotel! Room: We had room newly renovated suite in the 4th floor. Very big, very clean, nice wide shower. Wifi: Free + strong signal TV: 2 big flat screen, one in the main room and one in the other room We were able to leave our stuff at 8 in the morning very... More 

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Krakow, Poland
Top Contributor
65 reviews 65 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Compared with Paris standard large rooms, newly refurbished in modern style. Great beds! Good location, especially when you take train. Note! Currently hotel under rebuilding, so it might be noisy during the day.

Was this review helpful? Yes 2
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had an enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming you... More 

New Delhi
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for one night and the comfort level was very good considering it's location and very well kept and tidy rooms. The front office staff is efficient and all speak English. Breakfast is great too. Only drawback is the ongoing renovations and no gym in the hotel. The check in area is too consisted and the... More 

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Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel. We hope to have the pleasure of seeing you again soon at Holiday Inn Paris Gare de l’Est. Best regards Benoit M More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It was good hotel ,but the room services were very poor .I asked the reception for some bath gel and shampoo ,it came and then I have kept it on the side table .When I left the room for some sight visit they were gone .

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. I am sorry to read about your dissatisfaction with the room service. I shared your comments with the service concerned to make sure it will not appear again. You certainly have several choices in Paris, but... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great hotel and good service. rooms are cosy and newly renovated with a nice new look. welcome is warm and location is very accessible. slept well and no noise. haven t try the breakfast though but would highly recommend it.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We really liked staying in your hotel, the clean suite, the excellent breakfast and the nearness to the Metro Station. We would choose your Hotel again on another stay. The staff was very helpful and friendly.

Review collected in partnership with bookinfrance.com

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Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I would like to sincerely thank you for kind words and generous support. I am delighted to learn that you enjoyed a nice family moment with us and hope to have the pleasure of welcoming you again very soon. Best Regards, Benoit M More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

I stayed here thinking it would be a safe choice a it is a "Holiday Inn"; alas, it wasn't. The staff was a bit rude and fairly unprofessional. I got a noisy room on the first floor directly opposite the train station regardless of the fact that I had explicitly requested a quiet room. I put in a request for... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 2
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing your feedback. I present my sincere apologies regarding the inconvenience during your stay and especially the lack of service at the reception and the room on the first floor. I shared your comment with the team to make sure it will not appear in the future. It is important for me to regain your... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good rates and near metro and bus stations, rooms are very small. Surrounded by many restaurants and coffee shops. Nearest supermarket 10 min walking. 30 min to city centre by metro. Recommended if you are looking for a hotel with a tight budget.

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Paris Gare de l'Est and for providing your feedback. I understand your frustration regarding the size of your room and I present my sincere apologies. It will be a real pleasure to welcome you again to show you our best rooms and regain your confidence. Do not hesitate to contast us... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Had been with family , being a IHG member ,no special treatment ,had to keep calling the reception to send drinking water since nobody was taking the call at room service , not interested to sort out the problem

Was this review helpful? Yes 1
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for providing feedback. I am sorry to read about your dissatisfaction with the lack of service during your stay with us. I shared your comments with the team to make sure it will not appear again. You certainly have several choices in Paris, but I hope you will give another opportunity to welcome you and regain... More 

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Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.

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