Well, just to counter the last two reviews: We arrived at the hotels with reservations made on the internet, that were not cleared with the hotel!! Needless to say the hotel was packed full. The amazing staff worked themselves half the night to locate alternative rooms for us at other hotels, and even arranged complimentary breakfast, even though it was... more

hotel was a crampy place. tiny rooms with no turnining space. the staff was good. dinning room was acramped place hardly any place to sit for 12 people do not recommend more

I spent 10 days at the hotel in June of 2008. The only thing I was glad at was the staff: they were really attentive and friendly. The room and all were disappointed. The room was very small, not clean and bad- equipped: there was no mini-bar, no air-condition, a built-in closet with broken doors. We opened windows, but it... more

My family and I stayed at the Plaza Opera in June 2007. It is currenly undergoing renovation so there were a couple of occasions where the stairs were unusable however there was a small lift. The staff were friendly and helpful. The breakfast room is in the basement but was bright and cheerful. The breakfast was simple and fresh. Our... more

Not at all what I was expecting from the web site. A tired, dark and dirty hotel. Plastic curtains that didnt even meet in the middle, no mini bar or room service, filthy bathroom. A BIG dissapointment more

We only got as far as looking at the room and that was enough ! I think my cats stay in a better class of cattery than the Plaza Opera ! Just looking at the man on reception should have told us it was seedy and dirty, nothing like the picture on the internet. They should be taken out of... more

This hotel is very dirty,the place is constant darkness,the food is awful,the staff are not helpfull. Move on ,book somewhere else. I stayed there in December 2003. more

Arrived at the Hotel and it did not look like the pictures posted on the Internet. Booked a twin room was given a double. Asked to be changed to the correct room, this room had a table on the floor which should have been attached to the wall. The ceiling had a hole in it, so we went back to... more

it was a really bad experience!!!! I spent 5 weeks in europe and all the hotels was very nice, until I arrived to this hotel, everything was dirty, the staff was not friendly, they say the hotel is three stars, I think it don´t have even one star, avoid this dirty and smeally hotel!!!! more