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Mercure Paris Champs Elysees

3.0 of 5 Hotel   |   51 Rue Lauriston | 16th Arr., 75116 Paris, France (Passy)
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Mercure Paris Champs Elysees
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Ranked #1,134 of 1,794 hotels in Paris
A recent review
4 of 5 stars reviewed 1 week ago
RitzRam Derby, United Kingdom
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286 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • French first
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English first
Derby, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for the Paris Marathon and it delivered everything we expected and more. The room was small and being on the ground floor, the view was non existent but it was clean and unique - very Parisienne! The staff were delightful and very welcoming. We were treated to a special marathon breakfast and arrangements were made... More

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Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear RitzRam, I want to thank you for choosing our hotel and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed our site and our service.Your comment has been brought to the attention of all staff. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Executive Assistant More

Dublin, Ireland
Contributor
20 reviews 20 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here twice due to its location near the Champs Elysees. The rooms are tiny but clean. The hotel itself is also very small but it is central Paris so that is to be expected. The prices are very high for what you get and the breakfast is minimal. Fine for a business trip (great if you are not paying... More

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Hoboken, New Jersey
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel via a United vacations package myself and a few gfs purchased. Let me start by saying, the WIFI here was terrible. It kicked me off every 5 minutes, which was really frustrating. The rooms were so small, the bathroom was smaller than a cruise bathroom (the shower is awful), and the hotel elevator stopped in... More

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Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear ShannonW3, First of all thank you for taking the time to submit your review following your stay in our hotel. I sincerely regret the events that partially disrupted your stay and please accept my apologies. I hope this inconvenience will not detract from the confidence you have in Mercure. Christophe PIAT Manager More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2014

Great location a couple of minutes walk to The Arc De Triomphe. Staff were all very friendly & helpful. Rooms were very clean but a tad small struggled to get a suitcase through the door & bathroom extremely small, however, this wouldn't stop me from staying there again

Was this review helpful? Yes 1
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Megsz05, I want to thank you for choosing our hotel during your stay with your family and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2013

I have just come back from a 3 night stay in this hotel. The property is in a fantastic location - just moments from the Arc de Trimophe. The staff were polite and helpful. There is a lovely terrace area out the back of the hotel; unfortunately due to the weather we didn't get to make the most of this... More

Was this review helpful? Yes 1
Christophe P, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Customer, I want to thank you for choosing our hotel and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed our site and our service and your remark about the noise of the housekeeping caught my attention and please accept my apologies. I hope we have the pleasure of welcoming you again soon. Christophe... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2013

This was the worst Mercure hotel I had been. Tiny rooms, the bed was too soft ( old mattress ) the bathroom is for a very small person. When you take a shower is impossible not to drop water all over...There isn't an elevator !!! Is true NO ELEVATOR to the floor... Only small stairs.... Unbelievable no service, no manager... More

Was this review helpful? Yes
christophe p, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Customer, First of all thank you for taking the time to submit your review following your stay in our hotel. I sincerely regret the events that partially disrupted your stay and please accept my apologies. I hope this inconvenience will not detract from the confidence you have in Mercure. Christophe PIAT Manager More

Louisville, Kentucky
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 21, 2013

My wife and I stayed at the Mercure Champs Elysees for 7 days in October 2013 and had a wonderful experience. From the moment we entered, we were greeted by the front desk staff and received very personal and attentive service throughout the week. From the restful sleep in comfortable beds, we could find nothing to complain about. Its central... More

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christophe p, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Customer, My team and I sincerely thank you for your warm commentsfollowing your stay. Your satisfaction is a pleasure to read and it is our greatest reward in terms of the attention we pay to our clients. We hope to see you again soon. Christophe PIAT Manager More

Chichester, United Kingdom
2 reviews
4 of 5 stars Reviewed September 27, 2013

Stayed for one night in this hotel, the hotel entrance is lovely: really modern and warm welcoming. We arrived early but they where still able to get us a room which was very much appriciated. We stayed in a room at the back of the hotel, so we had to go through a little garden to get there which is... More

Was this review helpful? Yes
christophe p, Directeur at Mercure Paris Champs Elysees, responded to this review

Dear Customer, I want to thank you for choosing our hotel during your stay with your family and for sharing your thoughts on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I hope we have the pleasure of welcoming you again soon. Christophe PIAT Manager More

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Additional Information about Mercure Paris Champs Elysees

Also Known As:
Mercure Paris Champs Elysees Hotel Paris
Mercure Paris Champs Elysees Hotel
Best Western Paris
Best Western Champs Elysees
Paris Best Western
Address: 51 Rue Lauriston | 16th Arr., 75116 Paris, France
Location: France > Ile-de-France > Paris > Passy
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #1,134 of 1,794 hotels in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Paris Champs Elysees 3*
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