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Mercure Paris Opera Grands Boulevards

42 Rue Des Petites Ecuries | 10th Arr., 75010 Paris, France (Formerly BEST WESTERN Opera Grands Boulevards)
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Mercure Paris Opera Grands Boulevards
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Mercure Paris Opera Grands Boulevards
Mercure Paris Opera Grands Boulevards
Mercure Paris Opera Grands Boulevards
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317 reviews from our community

Traveler rating
    50
    151
    70
    26
    20
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75
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belfast
Top Contributor
101 reviews 101 reviews
64 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

I read the reviews before I went and wasn't bowled over with anticipation. But we were very happy when we arrived. Our room was on the top floor in a corner - maybe we were just very lucky - but it had a fairytale Parisien view from the little dormer window. The bathroom was spotless and modern with a bath... More 

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Thunder Bay, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent value! On quiet Rue de Richelieu and mere steps from the Richilieu/Drouot Metro. Staff is very friendly. Anyone we dealt with was bilingual. I was surprised to see no shampoo or conditioner though. A minor inconvenience as we simply purchased some.

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1 review
1 of 5 stars Reviewed 1 week ago

I feel very disrespected as a customer because I requested (by email and in my reservation form) a quiet and a Room with air-conditioned, and the response I received wad I would have a very quiet room, facing the inner garden of the hotel and all rooms had air conditioning. And now....More than 2am i can not sleep because the... More 

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Travelers are raving about these Paris hotels

Perth, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is tucked away in a small side street. Everything is tiny but was recently renovated so nice comfy beds in a cool Jazz theme decor. The staff are really friendly and helpful. Access to transport is easy with Gare de Nord and Gare de l'Est within walking distance. I stayed here twice during my month in Paris and... More 

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Nathalie T, General Manager at Mercure Paris Opera Grands Boulevards, responded to this review

Dear Guest, Thank you very much for this wonderful comment over Mercure Opéra Grands Boulevards. It is very motivating for our team and guest satisfaction is our best reward. We will be very pleased to welcome you for your next stay in Paris. Best regards More 

SANARY SUR MER
1 review
3 of 5 stars Reviewed 2 weeks ago

When I arrived It was cold in my room. I went to the desk to ask if it was my heating system which wasnt working. I was told all the hotel heating had been stopped as recently it had been very warm in Paris. WHY CANT THE HEATER BE PUT BACK ON WHEN IT IS WET & COLD ? BREAKFAST... More 

Review collected in partnership with Accorhotels.com

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Chalon-sur-Saone, France
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was good, but a little strange as you walked in and then had a sunken main area. Up the stairs to the washroom with a shower that was OK, but not stellar for my 190cm. Two nights we were there but Saturday was like trying to sleep above a bar, mainly because there is a bar across the... More 

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Nathalie T, General Manager at Mercure Paris Opera Grands Boulevards, responded to this review

Dear Guest, Thank you for your post on Trip Adivisor. It is a pleasure to read that you have spent a nice stay in our hotel and Paris. Thank you very much for your compliments about our staff, they will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward... More 

Bern, Switzerland
Top Contributor
114 reviews 114 reviews
113 hotel reviews
240 helpful votes 240 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

All my last experiences in Accor hotels are the same: that group's benchmark are ibis and ibis budget. everything else they can't deliver. This 3 star hotel has a minuscule room that is not soundproof, so you hear all the canalization of the building. I had 76db in the middle of the night. There is a/c, but it is loud... More 

Was this review helpful? Yes 1
Nathalie T, General Manager at Mercure Paris Opera Grands Boulevards, responded to this review

Dear Sir, We are really sorry if the service didn't meet your expectations and beg you to accept our sincere apologies. As we told you in our e mail, corrective measures have been taken to ensure the quality of our service. Your satisfaction is a priority for us, be assured that we spoke with our team about your stay. I... More 

Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed for three night's for my Birthday, perfect location not far from the Metro stations and local supermarket, we also found the Hardrock Cafe close to the hotel which was a bonus. Marcel in reception was so friendly and checked us in very quickly, I did e-mail the hotel before hand to request a room at the back of the... More 

Was this review helpful? Yes 1
Nathalie T, General Manager at Mercure Paris Opera Grands Boulevards, responded to this review

Dear Meleke, Thank you for having taken the time to give us your comments on your stay. We would love you find this experience great but shame you did not like its situation ! My team and I are very grateful for your remarks any way . Yours sincerely, More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 7, 2015

We were quite happy with our 4-night stay at this hotel. It's clean and modern and front desk personnel are great, especially Marcel. Our room was facing the courtyard and it was very quiet throughout the day/night. Not a far walk from several metro stations as well as Gare Du Nord. 25 minute walk to Louvre and other nearby attractions.

Was this review helpful? Yes
Nathalie T, General Manager at Mercure Paris Opera Grands Boulevards, responded to this review

Dear Guests, Thank you for your post on Trip Adivisor. It is a pleasure to read that you have spent a nice stay in our hotel and Paris. Thank you very much for your compliments about our staff, they will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward... More 

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