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Mercure Paris La Villette

4.0 of 5 216 Avenue Jean Jaures | 19 Arr., 75019 Paris, France
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Mercure Paris La Villette
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Mercure Paris La Villette
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378 reviews from our community

Traveler rating
    40
    128
    119
    60
    31
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124
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Iloilo City, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014

My family had a Marian sojourn last April to May 2014 taking us across Europe and the crowning glory of that trip was Paris, France. We were checked in at Hotel Mercure, Paris La Villette at 216 avenue Jean Jaures. After our long train ride from Lourdes where we were cleansed, we arrived at Paris that got us all pumped... More

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Katia B, Responsable relations clients at Mercure Paris La Villette, responded to this review

We have carefully read your comment. We hope that you could nevertheless enjoy Paris and the city of music and the geode just opposite the Mercure Paris La Villette. We would be happy to welcome you again to give you the experience Mercure More

Helsinki, Finland
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2014

The room was quiet, clean and quite spacious, with a modern, clean bathroom and excellent bed, pillows and sheets. The hotel is located by a rather congested street, but after the congestion, due to the location on northeast corner of Paris, there is very good access to the airport (22 mins, 45 euros with Uber in the morning.) The subway... More

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Katia B, Responsable relations clients at Mercure Paris La Villette, responded to this review
Google Translation

merci beaucoup pour votre avis. Je vous confirme que le Bœuf Couronné est un excellent restaurant typique et traditionnel de... More

London, United Kingdom
Top Contributor
287 reviews 287 reviews
214 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed September 8, 2014

So pleasantly surprised that since this has become a Mercure the quality of service Breakfast however is a BIG let-down. The staff are very nice but the quality quantity and actual food itself is very poor in all aspects. Mostly the staff behind the desk and in the restaurant were great but the night porters do not have a clue... More

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Costumer, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We apologize for the inconvenience occured concerning the attutide of our... More

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

Just returned from our vacation to Paris, and our 3 night stay at this hotel. At first reading the reviews on here, I was a little concerned. I also sent emails prior to us arriving with queries which were answered promptly. Really appreciated the quick response on them. But when we arrived, the hotel staff at reception were very helpful... More

Was this review helpful? Yes 1
Katia B, General Manager at Mercure Paris La Villette, responded to this review

Dear M. IQBAL, Thank you so much for having taken the time to give us your views on your stay in our hotel. My team and I are very glad for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you... More

Canterbury, United Kingdom
1 review
3 of 5 stars Reviewed August 15, 2014

The hotel it's ok but the neighbourhood is a bit scary. However is very close to a metro station and just in front of La Villete Park with a lot of cultural attractions. The room is very good and the staff very friendly. A bit pricy.

Review collected in partnership with Accorhotels.com

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. In fact, we are located just in the front of the "Zenith", "Cité de la Musique", and "Cité des Sciences". My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 2, 2014

Stayed with my family. Got a disasterous start when our floor was flooded because to pipe burst. Got a smaller room for the night. But changed to a bigger and newly renovated room after complain. Service much better in the morning than at night. Overall a good hotel for family and rooms are spacious.

Was this review helpful? Yes 1
Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Sir, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry about the flood and we beg you to accept our sincerest apologies. Be assured that the necessary works have already been taken to ensure that the quality level meets your expectations and earns your trust... More

Sheffield, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 24, 2014

The staff were all lovely, but the room was shabby, the aircon barely did anything, the bathroom was stained with old mould and dirt, the wifi was painfully slow and the breakfast was just ok. The location was good for my work, but not great for tourists visiting the city. The nearby facilities aren't particularly inspiring. The Mercure La Villette,... More

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Guest, I thank you for taking time to give me your comments. I am sorry for the inconvenient you had regarding your stay. The Quality is a priority for us to give you a total satisfaction during your stay. Hope to keep your confidence with our Mercure Hotels. Best regards, Katia BELMONTE - General Manager More

London, United Kingdom
Top Contributor
259 reviews 259 reviews
83 hotel reviews
128 helpful votes 128 helpful votes
1 of 5 stars Reviewed July 23, 2014

Well, compared to the Pantin Mercure, I was happy at reception. However, things just got worse showing the Accor group really doesn't understand 4-star. Their famous "pulse air" means no aircon. At all. In summer. In 85 F weather. Yes, sleep naked with no sheets or sweat to death. The shower is only 5'11" tall. The coffee machine doesn't work.... More

Was this review helpful? Yes 1
Katia B, Responsable relations clients at Mercure Paris La Villette, responded to this review

We are sorry that nothing was acceptable to you. The quality is really our commitment of every day and apologize to you More

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Additional Information about Mercure Paris La Villette

Address: 216 Avenue Jean Jaures | 19 Arr., 75019 Paris, France
Location: France > Ile-de-France > Paris > Buttes Chaumont / La Villette
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris La Villette 4*
Number of rooms: 182
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Also Known As:
Holiday Inn Paris-La Villette Hotel Paris
Paris Holiday Inn

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