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All 1,798 Paris hotels

Mercure Paris La Villette

4.0 of 5 Hotel   |   216 Avenue Jean Jaures | 19 Arr., 75019 Paris, France (Buttes Chaumont / La Villette)
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Ranked #1,200 of 1,798 Hotels in Paris
A recent review
4 of 5 stars reviewed 1 week ago
Pheephox London, United Kingdom
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350 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
Top Contributor
250 reviews 250 reviews
188 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

So pleasantly surprised that since this has become a Mercure the quality of service Breakfast however is a BIG let-down. The staff are very nice but the quality quantity and actual food itself is very poor in all aspects. Mostly the staff behind the desk and in the restaurant were great but the night porters do not have a clue... More

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Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Just returned from our vacation to Paris, and our 3 night stay at this hotel. At first reading the reviews on here, I was a little concerned. I also sent emails prior to us arriving with queries which were answered promptly. Really appreciated the quick response on them. But when we arrived, the hotel staff at reception were very helpful... More

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Katia B, General Manager at Mercure Paris La Villette, responded to this review

Dear M. IQBAL, Thank you so much for having taken the time to give us your views on your stay in our hotel. My team and I are very glad for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We are looking forward to welcoming you... More

Canterbury, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel it's ok but the neighbourhood is a bit scary. However is very close to a metro station and just in front of La Villete Park with a lot of cultural attractions. The room is very good and the staff very friendly. A bit pricy.

Review collected in partnership with Accorhotels.com

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

Stayed with my family. Got a disasterous start when our floor was flooded because to pipe burst. Got a smaller room for the night. But changed to a bigger and newly renovated room after complain. Service much better in the morning than at night. Overall a good hotel for family and rooms are spacious.

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Sir, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry about the flood and we beg you to accept our sincerest apologies. Be assured that the necessary works have already been taken to ensure that the quality level meets your expectations and earns your trust... More

Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed July 24, 2014

The staff were all lovely, but the room was shabby, the aircon barely did anything, the bathroom was stained with old mould and dirt, the wifi was painfully slow and the breakfast was just ok. The location was good for my work, but not great for tourists visiting the city. The nearby facilities aren't particularly inspiring. The Mercure La Villette,... More

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Guest, I thank you for taking time to give me your comments. I am sorry for the inconvenient you had regarding your stay. The Quality is a priority for us to give you a total satisfaction during your stay. Hope to keep your confidence with our Mercure Hotels. Best regards, Katia BELMONTE - General Manager More

London, United Kingdom
Top Contributor
232 reviews 232 reviews
74 hotel reviews
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed July 23, 2014

Well, compared to the Pantin Mercure, I was happy at reception. However, things just got worse showing the Accor group really doesn't understand 4-star. Their famous "pulse air" means no aircon. At all. In summer. In 85 F weather. Yes, sleep naked with no sheets or sweat to death. The shower is only 5'11" tall. The coffee machine doesn't work.... More

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Katia B, Responsable relations clients at Mercure Paris La Villette, responded to this review

We are sorry that nothing was acceptable to you. The quality is really our commitment of every day and apologize to you More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 23, 2014

We spent 2 nights here this week. It is a bit far away from most of the sights but the metro is very convienent. The room wasn't great (kind of on the small side) when we checked in- my wife and two kids, 18 and 22. I asked the front desk manager if there was anything else available in the... More

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Katia B, Directeur général at Mercure Paris La Villette, responded to this review

Dear Terry, Thank you for your kind comments regarding your stay in Paris. The Quality is always in the heart of our priority and all the staff is dedicated to give you satisfaction at anytime and to deliver the best Service. Hope to have the pleasure to meet you during your next stay. Kindest Regards, Katia BELMONTE - General Manager More

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Additional Information about Mercure Paris La Villette

Address: 216 Avenue Jean Jaures | 19 Arr., 75019 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Buttes Chaumont / La Villette
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris La Villette 4*
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Also Known As:
Holiday Inn Paris-La Villette Hotel Paris
Paris Holiday Inn

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