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Saint James Paris - Relais et Chateaux

Travelers' Choice award winner
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43 avenue Bugeaud, 75116 Paris, France
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Best prices for: 1 room 1 guest
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Saint James Paris - Relais et Chateaux
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Saint James Paris - Relais et Chateaux
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593 reviews from our community

Traveler rating
    500
    67
    17
    5
    4
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85
352
18
46
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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Somerset, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW

From the moment you walked through the entrance doors having passed the grand fountain you are greeted with smiles. My husband and I do not speak French but wanted to try and the staff here were exceptionally accomodating and patient with us. We tend to be budget travellers when it comes to cities but this time was special so went... More 

Was this review helpful? Yes
Cleveland, Ohio
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I struggled with the overall rating, because it is a nice hotel. But, I am more unhappy than happy with our stay. The exterior is beautiful. I have a printed brochure from the hotel, and the interior appears beautiful as it is represented in photos but in actuality, is extremely dark and everything shows age and use. The plumbing in... More 

Was this review helpful? Yes 4
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Guest, The feedback of our guests is essential as it constantly helps us to improve. I therefore thank you for sharing your thoughts on TripAdvisor. While I am happy that you mentioned the friendliness and skills of our teams, I sincerely regret that the overall impression of your stay is still on the negative side. Each of our rooms... More 

Retford, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a joy to be back at St James. The service is excellent. The food in the restaurant has been of the highest standard each visit, with attentive yet discreet waiting staff. The rooms are all different, and it is exciting to be shown to your room upon arrival - you never know what lies beyond the door. The ambience... More 

Was this review helpful? Yes 1
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Guest, Thank you so much for choosing to stay with us again and for recommending us! While some of our returning guests tend to pick a few favorite rooms among our 48 rooms and suites, some prefer to be surprised and to try another décor at each visit. On our side we do our best to take all preferences... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful base in Paris. My wife and I have stayed three times in the past year and it's such a lovely place. The hotel itself looks the part of a grand gem of Paris and the quiet, attentive, service is great for the jaded traveller from 10,000 miles away! We had a trivial inconvenience, for which the... More 

Was this review helpful? Yes 1
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Mr K., Thank you so much to you and Mrs K. for making us your home in Paris! The best reward for all of us is to see our guests come back after discovering Paris’ only chateau-hotel and the caring service we work daily to offer. We are all very happy to read that we managed to exceed your... More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently had the opportunity to travel to Paris and stayed here for 3 nights and it was amazing! The staff were extremely welcoming and very helpful in every way. The hotel itself is gorgeous and immaculate. Very uniquely and beautifully decorated. Each room is done differently and very tastefully. We had a bottle of champagne and a personalized note,... More 

Was this review helpful? Yes 3
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Beth & Paul, Thank you very much for staying with us and for your kind words! Calling our guests by their name or “going the extra mile” are part of what we take pleasure in: offering a truly personal experience to each of them. Of course this starts right with our very friendly and knowledgeable Concierges Clefs d’Or team!... More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here (4 nights) for our 10th wedding anniversary. On arrival the hotel had a bottle of champagne in the room with a lovely note acknowledging our special occasion. The hotel is stunning with every detail just perfect. I wouldn't consider staying anywhere else if we are back in Paris. The room was stunning and the bar/restaurant areas are... More 

Was this review helpful? Yes 1
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Mr & Mrs McHugh, Thank you very much for choosing to celebrate your 10th wedding anniversary with us. We are all sincerely happy that the décor of our home and our attentions during your stay could contribute to create happy memories of this very special occasion! Thank you also for taking the time to recommend us on TripAdvisor, please... More 

Barcelona, Spain
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Without a doubt one of the most beautiful hotels you will ever experience. Each room is a work of art, from the architecture to the beautiful decorations. We actually had to spend time just sitting quietly and enjoying the opulence. If this is a bit over your budget consider popping in for one special night. This hotel is a wonderful... More 

Was this review helpful? Yes 2
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear guests, Thank you so much for choosing us and for taking the time to recommend our little chateau! It is a real pleasure and a great incentive for all of us to read your kind words. You are right: providing each of our guests with a unique experience is what we constantly work for! We believe that the Saint... More 

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently had the pleasure of spending three nights at the St James Paris. The staff was incredibly welcoming and helpful and spoke fluent English. Our room was large with a separate sitting room that was very tastefully decorated clean and the bed was great. The grounds were beautiful, very well manicured and once served as the first "airport" for... More 

Was this review helpful? Yes 3
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear guests, Thank you very much for staying with us and for taking the time to post such a kind review! In line with the philosophy of Relais & Châteaux, we work daily to offer a truly authentic French experience with a friendly and personal service to each of our guests. Located close to the Arc de Triomphe and Trocadero... More 

Kuwait City, Kuwait
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited Saint James Paris nearly 6 months ago, but the hotel made an impression on me. To be honest I did not get to see much of the hotel, as I was horribly sick and bedridden the the whole time I was there...The hotel is beautiful, with a gorgeous grand entrance, eccentric wallpaper, and portraits layered on the walls,... More 

Was this review helpful? Yes 1
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Ms B., Thank you so much for your very kind testimonial. We were all very sorry you were unwell and could not fully enjoy our Parisian Relais & Châteaux property, but I am happy that we could at least make you feel taken care of and as comfortable as possible. We strive at offering each of our guests a... More 

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

In March, I had a long layover at CDG and wanted to surprise my partner with a private tour of the city. I contacted Christian, Concierge Extraordinaire, at the St James. Even though we were not staying at the hotel, Christian graciously helped me book the tour, which was just perfection. Thank you, Christian and the entire Concierge team for... More 

Was this review helpful? Yes 1
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review

Dear Mr L., We all thank you for your kind words towards Christian, our iconic Chef Concierge Clefs d’Or, and his team. I hope that next time you and your partner will be in Paris for a bit longer and stay with us. Be sure the entire team of the Saint James Paris works with the same dedication and looks... More 

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