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BEST WESTERN PREMIER Opera Opal

4.0 of 5 Hotel   |   19 rue Tronchet | 8th Arr., 75008 Paris, France (Champs-Élysées)
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Ranked #445 of 1,793 Hotels in Paris
A recent review
5 of 5 stars reviewed 1 week ago
James C Bristol, United Kingdom
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344 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed here for 3 nights on a little trip away. What struck is was the value for money. The hotel was extremely clean, cosy and warm. The only thing we didn't like was the elevator which was a bit dated and actually stopped working one evening. Apart from that small snag the rooms were lovely if... More

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Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear James C, First of all thank you for sharing your stay at the Best Western Premier Opéra Opal with us and other travelers. We are happy that you have enjoyed our soundproofed rooms as well as the excellent situation just a walk from Place de la Concorde, Place de la Madeleine and the Boulevard Haussmann with the Department stores.... More

Sao Paulo, SP
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed here for work for 2 nights last week. Whilst the hotel is nice, and the location is great, this is most definitely not a 4* hotel. The internet connection was around 20 times slower than my own domestic broadband at home which I get for free. And the shower was basically unusable - the jets shot out of... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Lora G, First of all I thank you for taking the time to leave a comment on the hotel. I am very sorry to read that you were not entirely satisfied with your stay and I apologise for the discomfort you have felt. I have read very carefully and taken note of all your remarks. I hope to have... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Rooms ok, location ok, Only the value for the Hotel is to high.Breakfast not standart slow service for serving coffee etc. The cleanlining was good. Receptions personal very friendly. Paris is a wonderful city but really all prices are to high.

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Tripadvisor Member, Thank you for taking time to leave a comment on your stay at the BEST WESTERN PREMIER Opéra Opal. I am glad you have enjoyed our location just next t o the Madeleine Church, and the great shopping area of the Boulevard Haussmann. I apreciate your feedback and it is of great value to me and in... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Hello, i was staying in the BEST WESTERN PREMIER Opera Opal just for one night on November 2nd 2014 and i was very happy. The two ladies at the reception who i talked to in the evening for check-in were very friendly and helpful. The room was very nice and confortable in the first floor. You hear a little bit... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Mr Nemeth, We are very pleased to read your feedback on your stay at the BEST WESTERN PREMIER Opéra Opal, and we would be more than happy to welcoming you again on your next stay. Thank you for sharing your review with other Tripadvisor members. See you soon, Charlotte Jensen More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

A great little hotel in Paris near Madeleine, Concorde and the shopping area. Lovely good sized room with all you would expect. Great service from Marion and the other staff whether we were looking for tourist advice, printing train tickets, storing luggage or simply after a cork screw. Nice little breakfast area if you want to eat in. A cute... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Tripadvisor Member, Thank for reviewing our hotel and sharing your experience with other travalers. I'am happy that you have enjoyed the hotel and the services provided. We are all looking forward to seeing you again, Best Regards Charlotte Jensen More

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed at this property for 5 days and the room was very comfortable and we enjoyed the various breakfast choices. Staying in the Opera District was the best choice we made particularly staying at this property! Close to all transportation, shopping, museums, and restaurants. The "Service", who I refer to as the "perfect team" includes Elodie,... More

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Mrs Reed, I was very thrilled reading your outstanding review, which I will share with the team, thank you ! We are all looking forward to welcoming you at the BEST WESTERN PREMIER Opéra Opal newt you come to Paris ! Best regards Charlotte Jensen More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I travelled throughout France for business ans stayed at the Opera Opal for 6 nights. The location of the Hotel is close to the St Lazare train stop along with the Madeline and Opera train stations. You can travel all around Paris and regional on these major lines all within 5 minutes. The rooms are beautiful with every comfort thoughtfully... More

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Tripadvisor Member, Thank you for sharing your experience with other travallers. I am delighted to know that you have enjoyed the design of our rooms and the cosy atmosphere in the hotel. As well as the perfect location for visiting Paris, shopping or even business. I am sorry to hear that you had to handle your bags by your... More

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

Perfect placement! Nice rooms and prices! Kind and polite personal! I didn't like just one thing: service during our breakfasts....There were no plates and we should asked it every time... Its really more interesting to take breakfast in cafe!

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes 1
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Tripadvisor Member, All my thanks for taking the time to leave a comment ! It is always a great inspiration for us to get feedback from our customers, and your comments make us improve ! We have bought extra plates for the breakfast service and this should not be repeated. We would all be happy to welcome you in... More

Rostov
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were staying with friends. Good Location - City Center. Near supermarkets, shops, and railway station. As a main minus - not big rooms and poor services. Good breakfast. General - good variant for 1-2 days of staying.

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes 1
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Natadsu, Thank you for taking the time to comment your stay. I am glad that you have enjoyed our excellent location, near the department stores and the Opéra Garnier. Concerning our rooms we do have different sizes depending on the categroy of room you chose, for exemple our superior rooms are around 18 m². As the guest satisfaction is... More

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

We selected the hotel because we were looking for a hotel with better accessible emergency exits than the smaller hotels in the close vicinity. We were satisfied. The quality of the room was a bonus. Next time will be in Paris we will probably opt for the same hotel.

Review collected in partnership with hotelsgrandparis.com

Was this review helpful? Yes 1
Charlotte J, Directeur général at BEST WESTERN PREMIER Opera Opal, responded to this review

Dear Tripadvisor Member, Thank you for taking the time to give us feedback on your stay. Our 33 rooms can be accessed by lift, by the main staircase inside the building and the emergency staircase. We are happy that you have enjoyed the facilities in our rooms as the air conditioning,blackout curtains, the minibar and the complimentary toiletries from Nuxe.... More

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Additional Information about BEST WESTERN PREMIER Opera Opal

Address: 19 rue Tronchet | 8th Arr., 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Opera Opal 4*
Number of rooms: 33
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Also Known As:
Opal Hotel Paris
Best Western Paris

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