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Pullman Paris Centre - Bercy

#225 of 1,793 Hotels in Paris
Certificate of Excellence
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1 Rue de Libourne | 1 Avenue des Terroirs de France, 75012 Paris, France
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Pullman Paris Centre - Bercy
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1,707 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

I am a very very frequent traveler for work, and I have been all over the world, and tried a number of hotels, including in Paris. We went a group 12 people ranging from a baby to an 80 years old grandfather. A demanding group. .. Everything was so perfect, From the gentlemen at the door (Mesaoud, Hamza,...) to the... More 

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Bucharest, Romania
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is good in terms of: room, sleep quality, reasonable breakfast, connection to town, concierge service. Not good: room facilities (plastic glasses and cups!) and room service which is quite bad (late intervention in fixing damage plug, cleaner coming or knocking early morning, no refill of consumable.

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Cochin
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

The air condition stopped working. Paris at 37C and no air conditioning is not fun!!!! The rooms are hotter than the lobby!!!! Hotel staff not really helpful or bothered about the fact that the air conditioning is gone! Decent location but they definitely have to improve a lot to justify the price they charge.

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I would like to present you our sincerest apologies. We are really aware of our air conditioning issues and we fully understand your disappointment. Please rest assured that we are doing our utmost to find the best solution and that the comfort of our guests is our priority.... More 

Barcelona, Spain
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

All good, all reasonable. The only thing lacking is a concierge (the girl at the front desk concierge told us we couldn't buy tickets online for the Louvre .... whaa?). Was 39C when we were there and the AC was struggling ... perhaps understandable. Take the metro for 10 minutes to get anywhere, and this metro line is a 2... More 

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are sorry to read about your experience with our Welcomer. We would like to present you our apologies. In spite of that we hope that you enjoyed the Louvre. We are aware of our AC issues and we are sincerely sorry for your discomfort. We hope to... More 

Kuala Lumpur
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location was OK. Rooms and amenities were adequate. The reason I gave it a poor rating was for providing only cheap plastic cups in room. Disgraceful for a 4* business hotel. The key card system was chaotic. Conflicting advise from Front Desk to "activate keycard whilst in the lift, no you don't; ea key must be individually activated; no it... More 

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, We are truly sorry to read about your experience. At Pullman Paris Centre Bercy we strive to offer a high standard service also we would like to present you our sincerest apologies. For security reasons we do have a card system in the elevator. We hope to have the chance to win back your trust, Jérôme Cherpin General... More 

London, United Kingdom
Level Contributor
155 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I used to stay in this hotel quite often, a few years ago when it first opened but as my company moved offices I don't visit so often anymore. Ended up booked in here again as I was visiting 2 different locations, and this was in the middle of both so a good spot stay. I remember this as being... More 

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springfield
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very Nice hotel with swanky lobby, bar and dining area. Room was great size with nice size -good bathroom amenities, comfortable bedding/mattresses. Service was friendly and prompt .Located somewhat a ways from city center, had a cute nearby restaurant stretch on cobblestones which was cute, very close to train to easily get into city center. Would highly recommend.

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We got there, and the guy at the reception said that he has a surprise for us, and he told us that we were selected to be upgraded to the best room they have, the duplex suite on the 10th floor. So everything was amazing, we received complimentary drinks at the bar and a really good breakfast. Would definitely recommend... More 

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Brisbane, Australia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel. Lovely western big room. Nice public areas. Breakfast was wonderful. Kids stay and eat free. Staff nice. Room clean. Bercy is nice next door - lots of restaurants but the monoprix was probably the pick with its supermarket. Cinemas too. Metro into the city so quick and easy and close. Also easy to get the overland train to... More 

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Patna, India
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice ambience, very courteous people, always trying to help. Rooms were well maintained, near to Metro, and Bercy village having all types of food within budget. Will love to visit again. Lots of activities for the kids,they at times preferred to stay in hotel instead of going in the city.

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Many thanks for your comment. We are truly delighted that you enjoyed your family time in our hotel! We hope to have the chance to welcome you again for your next trip in Paris. Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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