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Pullman Paris Centre - Bercy

#244 of 1,793 Hotels in Paris
Certificate of Excellence
1 Rue de Libourne | 1 Avenue des Terroirs de France, 75012 Paris, France
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Pullman Paris Centre - Bercy
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Pullman Paris Centre - Bercy
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1,743 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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1 review
5 of 5 stars Reviewed yesterday NEW

My honey and I stayed at the Pullman in Bercy in our first trip to Paris. The staff greeted us with such kindness. Th check in was super quick and we were allowed to check in 3hrs earlier than standard check in time. This was greatly appreciated because we were both exhausted from our long flight from NYC. We also... More 

Was this review helpful? Yes
Rotterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It’s quite late I write this review, as we stayed at the hotel on a weekend end of last month. We were pleasant surprised that we received a complementary drink from the hotel. However, our room was near the elevator although we requested a room far away from the elevator when making the reservation. The staff (Simon in particular) was... More 

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Many thanks for taking the time to share your experience with the Trip Advisor community. We are very pleased to receive your positive feedbacks. You satisfaction is a great source of motivation for our team working every day to provide you with the most of the Pullman Experience. We hope to have the chance to welcome you again... More 

Ashland, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family had a wonderful stay at Pullman Paris - Bercy. The rooms are a great size, air conditioned and our check-in was extremely fast and smooth. We had moved from another hotel that we did not like and Pullman was so helpful in making it easy for us! The hotel is near the Bercy village - a couple minute... More 

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in Paris. We are delighted to read that you enjoyed your stay with us. We hope to have the chance to welcome you again for your next stay in Paris! Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the Pullman Bercy with a conference of around 100 people for 6-nights. Rooms were large North American Style rooms. The hotel itself was a very nice property. It's just outside of the main tourist area, but there is easy access to the subway and you can get the Louvre, Notre Dame, Eiffel Tour, Arc, very easily. Two things... More 

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Thank you for taking the time to share your experience in details. We attach a real importance to our guests' comments. It is for us a great source of information helping us to improve our services. We are sorry that you keep a lukewarm memory of your stay and we would like to present you our sincerest apologies.... More 

Narbonne, France
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A great hotel in Paris which is located in Bercy (Cour Saint-Emilion M14 is the nearest station) It's not really strategic in Paris but near this hotel there's Bercy Village . There are a lot of restaurants from European to Chinese restaurant and some shops too. The breakfast is excellent for a 4 star hotel in Paris. The staffs are... More 

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Many thanks for your comment. We are very glad to read that you appreciated your stay with us. We hope to welcome you again soon, Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

Moscow
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very comfortable hotel, right next to tour Eiffel. A lot of good restaurants around the hotel, near all the tourist attractions. Would recommend to all types of travelers. Very helpful staff, clean spacious rooms. Very comfortable bed. We travelled with a little baby, and did not find any limitations

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J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Many thanks for your comment ! We hope to see you again soon, Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

Perth Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family and I previously stayed at this hotel and had a happy experience then. This time the staff at the reception were helpful and polite but everything else was disappointing, The room my daughter and I had was on the first floor above the restaurant and it was noisy. Plus we could hear the constant noise from the traffic.... More 

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

5 of 5 stars Reviewed 1 week ago NEW

Great stay! The rooms are very comfortable (I slept like a Princess, bed is really good) and the staff is really helpful and nice. Good points: Gluten free breakfast/ menu and a sauna :) I totally recommend this hotel.

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, Many thanks for your comment. We are very glad to read that you appreciated your stay with us. We hope to welcome you again soon, Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

Suffolk, Long Island
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Location of the hotel was very good for visiting Paris. It is very close to Bercy village which contains a Metro stop on the 14 line. This in turn gets you into central Paris and the tourist attractions such as the Louvre in about 10 minutes. Being slighter further out, you get good better value for money, with a much... More 

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Guest, First of all thank you for choosing our hotel for your trip in Paris. We are very pleased that you enjoyed your stay. Our teams always try to respond to our guest's requests and needs. Your satisfaction being our priority! We are looking forward welcoming you again soon, Jérôme Cherpin General Manager Pullman Paris Centre Bercy More 

Beau Bassin - Rose Hill
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Being very regular at pullman,i expected a least of customer oriented attitude but they rather hide behind procedures to claim no show charges though they sold the rooms again.Yielding management at customer's expense,i am not the only one paying for rooms i didn't use.The templated response to this comment describes best their disdain towards their customers.

Was this review helpful? Yes
J_Cherpin, Directeur général at Pullman Paris Centre - Bercy, responded to this review

Dear Moïse S., After receiving your comment trough Trip Advisor I investigated with our teams to understand what happened. I assume that you have been in contact with our booking coordinator and our reception manager. Our activity moving every day we have done our utmost to respond to your request in our hotel and in another hotel of the group.... More 

Hotel Review Summarization

What travelers say

  • Metro station(10)
  • Very nice(7)
  • Mini bar(3)
  • Min walk(3)
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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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