We stayed 3 days at this property in September '08. The decor is what you would expect from an upscale hotel. However the front desk and concierge were lacking. If you pay a high price for a room you expect that service comes with it. The concierge had little to offer regarding resturant recommendations and even with providing simple directions... more

This hotel has an enviable location for a lot of Paris attractions. It also has fabulous public areas and grand corridors befitting of a 5* star hotel. It was a bit of a shock to find our Classic Room was tiny, with a poorly designed bathroom and little storage space for clothes. If you can afford it, pay more for... more

My wife and I stayed for 8 nights in mid-September in a standard room. We were generally satisfied during our stay, but not to the extent that we would not try other hotels during future trips to Paris. Location: Extremely convenient with respect to commute to and from the airport. The Roissy bus stop is about 100 meters from the... more

The Le Grand is strategically located next to the major stores (Galeries Lafayette and Printemps), airport bus stop, American Express office and Opera metro. As an Ambassador member I was upgraded to a suite and had access to the Club floor. Every staff member was unfailingly polite and professional, from the concierge greeting you upon entering the property to the... more

My wife and I stayed at the Grand from Sept 12-17. We booked an executive room (with a substantial discount) through a work discount and thought that it gave us great value for the price that we paid. We took an overnight flight and after a 2 1/2 hour, 100 EUR taxi ride (the Pope was in town, which we... more

Great hotel in a great location. My wife and I spent 4 nights here. The location was great for walking trips in Paris. The hotel staff was very friendly and the concierge was helpful with all trip accomodations. Beds were the best that we slept in during the 10 nights we spent in France. Room was large with a balcony... more

First, I would like to say that we are Ambassador status customers. My husband stays at least 20 nights each month in hotels for business. That being said, we have a ton of priority points and decided to use them for our 7 day stay. We do not know if it was because we are American or the fact that... more

We stayed in the hotel for 5 nights .The hotel is in a great location for walking and shopping. It is close to everything if you like to walk and very close to the Metro. Nightlife is pretty quiet. The hotel itself is very luxurious, and the staff genuinely friendly and helpful. Our hotel room was very clean, modern bathroom,... more

The hotel is in a great location, close to everything if you like to walk and very close to the Metro. The hotel itself is very nice, what you would expect ambiance wise from an Intercontinental Hotel. The lack of follow thru leaves much to be desired. We never received our Ambassador welcome gift, our room was not serviced an... more